I cannot recommend Renewal by Andersen of Central Illinois…read more We purchased a front door and a sliding door from them. The measuring team came out twice to measure and still got it wrong. The installers were at our house for nearly 12 hours on a March day. They finished around 10pm in dark and the cold. The installers are the only 5 star review I will give. They had to cut the frame to install the sliding door and did a great job keeping our house clean and putting the frame back in the door. My husband and I are both unhappy with the look of the front door. It does not look like the computer rendering. Had we been able to see this door in person, we never would have chosen it. The frame around the door windows sticks out too far and looks obtrusive. Every nail head is visible. This is a very expensive door but looks cheap. The door we were shown was sleek looking with windows being flush with the door, there were no protruding frames on the computer rendering. I completed a customer service survey and asked for someone to read out to me and spoke to Stephen Burke, or sales rep and never heard back from anyone. I would not recommend using Stephen Burke and he is unresponsive after he makes his sale. This was an expensive project. We chose Renewal by Andersen because we thought they were a reputable company with high quality products and good customer service. Unfortunately, that is not our experience. I would like to reiterate that we are happy with the sliding door and that our install team was excellent. Had Renewal tried to contact us and listen to our concerns and offer some solution, I would not be writing this review. It's a shame that some large companies feel they can ignore their customers.

Takes months to get someone to come out. One of the windows that they replaced does not work…read more Double hung window that when you shut it the top comes down. Then you have to lower the top and then raise it up and hold it while shutting the bottom. Should not have to go through this every time you open the window

Searching for the perfect luxury vinyl tile for your home is stressful but working with Millworks…read morein Peoria Illinois is not. We were privileged to meet with Scott at our home and he was a good source of information. Then we went to the store and worked with Patty - such a good designer! We liked a brand and pattern that Millworks did not stock. So Patty worked her magic, found a source and then called to tell us the good news. The tile delivery and installation were seamless. Dean, Steven and Adam worked tirelessly for 2 days and we could not be more pleased with our new floor. Attention was paid to even the smallest detail. We cannot say enough good things about these three installers. We highly recommend Millworks for your flooring needs. You will not regret meeting and working with this company! (Millworks' prices were very competitive with other flooring stores. It was the Millworks people and their work ethic that helped us make our decision to work with them.)

Hardwood floor installs went smoothly from quote to install- Including removal of old floor,…read moreremove and reinstall trims and carpet tucks; And they look fantastic! Crew Matt and Steven really pay attention and want to make sure you are happy Call them

Spent 32k in windows and doors. Bought them exactly 1 year ago. Jeff was my salesman. (He was fine…read moreand professional) Since the date of installation, we've had 2 broken windows that needed replaced for no reason. (Not my fault) this is the 3rd window. Its been 4 weeks, almost 5 and Ive had no success in getting it replaced. April is a broken record and keeps saying, its on backorder." I call to talk to her boss after I waited 14 mins. I was directed to April (who i was complaining about) and told her I was calling to speak to her boss She said, hes not here, but is aware of the situation. That was the answer I got. This service is not acceptable!!! Dont buy FELDCO!!​

Please please please please save your money!!!!!!!! THEY WILL GOUGE YOU AT EVERY SINGLE CORNER!!!…read moreOn top of that they do poor work leading to callback leading to more charges after they make mistakes. It's a joke. It's worse than a joke but what can you do. I'll live under a rock before I buy another product from them. They install insane overpriced door due to sketchy sales practice, it's put in wrong and leaks air, now I'm charged for them to come look at it and then charged to get it fixed. I'd leave a negative 100 star review if I could. Also not a single instance situation. Half a dozen callbacks after projects. Products replaced due to failure. Just so many things.

Construction began exactly when promised. When an unanticipated problem was discovered a mutually…read moreagreeable solution was found without a change in price. Completion was quick. The clean-up was exceptional. Communication was open and responsive. I can recommend this company without any reservations. They were a pleasure to work with.

I recently got a new deck thru Cronkhite Home Solutions they did an amazing job at an amazing…read moreprice. Ryan was the best letting me know everything that was going on and when it would be done, my deck looks amazing. Thank you so much Ryan, I'd give 10 stars if I could!

I chose Pella to replace all of the windows in our ranch and the sliding glass door. I was super…read morepleased to discover that their prices were just as much or less than the other companies I received quotes from. The main reason why I went with Pella is because they completely removed the old windows (original to the house, 50 year old aluminum windows) to install the new ones. The men who worked on the house were wonderful, kind, and cleaned up well after each day. I can already tell that this winter is going to be much better and more cozy with the new windows. :) Pella also replaced the trim and it is beautiful work. I'm very pleased and impressed. They did make a mistake when ordering the kitchen window - somehow the wrong size got ordered and delivered. But mistakes happen to everybody and it was handled professionally.

Terrible customer service have had 5 visits and still not rectified - no parts, not enough men (2)…read morecan't come back because we only come to libertyville every so often. Enough excuses fix it and be done!!!!!!

Oh my goodness. These people are horrible. I hired the to install tile. The first week, they…read moresent a person , 1 person despite saying it would be a "crew". The man did not bring proper tools, kept saying he would, never did, and I ended up buying the tool to try and expedite. Owner never tried to provide tools needed and blamed the guy he hired. Week one was spent taking up 200 sq ft of old floor but not all the motar. Power said he had aa crew down with prior job. Could start Monday. I would have all three. I had 3 guys half a day. Ended up one guy, everyone else gone. Poor communication. One day I am told "tomorrow, final demo and dry fitting cement board. Didn't happen. There was another day of demo and some incorrect dry fitting. This is the point at which I said no more. What really sent me over the edge was they turned my water off on Wednesday and I advised multiple times I had an appointment and needed to leave by 230. The owner was supposed to come back before I.Left and turned the water back on. He texted me at two twenty seven and said he was about twenty minutes away. I was so mad and I had to go, so I did if they were. Said he'd come back that night later from Bloomington. I guess and turn the water back on, but I said, forget it. I tried to do it myself, and I couldn't, so I spent a night without water. It is so disrespectful, in my opinion to tell somebody. You will be there before they leave. But then don't be there, and they end up having a night without any water. I had new flooring company come out who said as they looked in the bathroom that they had broken my plumbing pipe.Now I have to have that replaced and have a drywall person in to fix that. I asked for a refund of the unspent.Amount I had paid up front. The owner is giving me the run. Around and now he won't respond at all. I have a lot of texts that show everything i'm saying, if anybody wants to see them. The owner told me that I have very unrealistic expectations. That could be true. But when the new flooring guys told me what it would take to fix the problems this company caused, it's less time than these guys already spent here. One of the workers for this company also told me that the they have been working on a job in Champaign for a month and a half, and they're nowhere near done. That's unverified by me. But now I have to sue this guy to get my money back. Also to get money for the plumbing that they damaged.And the drywall repair, which is another three hundred and fifty dollars. Beware. The values you read on their website which say what they are committed to are absolutely untrue, as it relates to my experience with them.

I had requested assembly of a kitchen sink cabinet. The response and quote were quick. Larry came…read moreout the next day and was very pleasant and did a good job putting together a poorly constructed cabinet. Unfortunately, the sink I wanted to use didn't fit safely but he did everything he could to accommodate my requests. He takes pride in his work and I would recommend him to anyone.

My experience was very good. Having been in the trades for over 40 years I know what good service…read moreshould be. In recent years waiting on service at our home has been disappointing at times. When Alex called and said he was on his way, it was encouraging since I realized his day was right at over, but he showed up got right to it did more than was required and gone. Tells me he has some good ethics in him. My dad always said a job worth doing is worth doing it right. Thumbs up Alex.

Quick response and diagnosis of the problem with my garage door…read more Had the parts on the truck so the technician got done quickly. Very accommodating, friendly and I will always call them back for future problems