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    Blind installation

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    Recommended Reviews - WindowDecor

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    4 years ago

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    Door Store and Windows - Visit our showroom across from Mall St. Matthews.

    Door Store and Windows

    (8 reviews)

    First class in every way. Super happy…read more These folks emphasize high quality installation, at point of sale. They did not exaggerate. Ours was well out of the ordinary and it went perfectly. We are very happy.

    My first experience with The Door Store was with replacement doors to my basement and deck. Both…read moredoors came exactly as I wanted and were installed well. I'm having other renos to my home and several other service people noticed these replacement and comments how well these doors were installed. They next replaced custom interior door - also went great. I next had them and other vendors quote some window replacement. They were not the cheapest, but the quality of the door installs were so good, plus they were willing to work with aspects of my security system as well as change the window style from double-hung to casement, so I went with them. It was to be a 2 day installation, but in the middle of day 1, we realized some of the windows weren't manufactured as expected. I immediately contacted Steven, my sales rep. After we spoke for a few minutes, he acknowledged the issue and assured me they would work with me to come to a satisfactory solution. Long and short of it is that they did work with me and we crafted a solution that I'm very pleased with. Plus, I was so impressed with their professionalism that I've now ordered my remaining windows replaced with them. I've read a lot of reviews for many vendors where complaints were made, and often the reviews are negative. I'll say this - renovate enough and you will occasionally run into issues. It happens, even with good companies. But the difference between vendors is in how they handle those issues. The Door Store gets an A+ from me. High quality, excellent service, and highly professional - not just the management but ever single service person in my home. Worth every penny.

    PC Home Center

    PC Home Center

    (7 reviews)

    We went into New Albany location a few weeks ago to look at whole house window replacement…read more A fast speaking young man showed us the options (luckily we did our own research and have done windows in a previous house). He was only moderately interested as he told us his specialty was "historic" preservation (sorry our house is only historic to our family). We were told we would be called to set up a visit for measurements followed by a quote. After two weeks and no call my husband called the store and was told we would get a call (last) Saturday and still nothing. Guess we'll move on. Would like to use this side of the state line, but what can we do. As Julia Roberts told the snobby salesgirl in "Pretty Woman" -"big mistake" as a kitchen and bathroom total renovation is to follow.

    We had our house built 19 years ago. Our builder installed Andersen Series 200 windows…read more Over the years our bathroom window started leaking air. I spoke to a carpenter that has done some work for me in the past, and he suggested I talk to PC as they are a Andersen distributor. Stopped in PC with the idea I may have to buy a replacement window. I spoke with Sandra McClure and explained what was going on with my window. Once she narrowed down the exact model of my window, she took me to their window showroom. Ms. McClure pointed me to the Series 200 Andersen window and asked if that is my window. She was right on the money. At this point she starts disassembling the window so she could show me all the weatherstripping and gaskets. She showed me each one I should check. At this point we go back to the sales desk and she prints out a full schematic of my window and highlights all the pieces I needed to check. I had volunteered I thought I may have to buy a new window. Throughout our entire conversation she said I have excellent windows and she doubted it needed replacing. She kept saying she felt sure my window could be repaired without too much trouble. Additionally she stated any parts I may need she could get them for me. Not one time did she try to sell me a new window. I did ask for a quote just in case my worse fears were the case. So, I come home and start taking my window apart. Two of the main gaskets that seal the windows together are somewhat adjustable. I gently adjusted the gaskets and the window quit leaking air. Now one final small problem. As I was trying to tighten up the window latch, I stripped out the wood casing. So I call Ms. McClure and first thank her for her excellent guidance. Then I explain I stripped the screws on the latch. Yep, she had a fix for that too. Worked like a charm. In these times of less and less customer service, Ms. McClure and PC provided excellent service. You can bet if I need anything window related, I'll buy it at PC.

    Highlander Companies - Metal Roof

    Highlander Companies

    (4 reviews)

    Have not been able to get them to fix the terrible work on gutters and gutter guard after 1 year…read more Don't use this company.

    I'm so glad that Yelp allows for updated reviews. Highlander Companies Inc HAD been high on my list…read morebut no longer. In April of 2015 I had them repair a leak in my roof and they did a good job at a fair price..........lets get in the time machine and move ahead eight months. The leak returned after a freak December thunderstorm, I called and spoke with the owners wife on 12-23-15. She took my information and I mentioned that I was a returning customer, I didn't expect to hear from them right away with Christmas so near and I waited for a call the week between Christmas and New Years, that call never came. So on Monday, 01-04-16 I called and left a voicemail.......four days later with a lot of rain in the forecast still no return call. Either this place is making so much money hand over fist that they don't need my business or this is just another example of a local company that won't take the time to be responsible or respectful to customers. My suggestion is to avoid any firm that can't be counted on or doesn't understand the term dependable. After some time I tried contacting them via their own website which was down. SHOCKER. I then emailed the firm via their email address on the Better Business Bureau site......so after ONE month's total time the owner finally left me a voicemail.......... saying this is the 1st that he had heard from me. Really! Again it took ONE month for a call back. There's NO way that I will again spend money with this company. Call me old school but that's not the way to run any business. NO way was I going to call back Highlander Companies after 30 days. I expected better.

    WindowDecor - blinds - Updated May 2026

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