I initially had my carpet treated for pet urine and general cleaning. I had family coming to stay with me for a couple of weeks and wanted the guest room to be fresh and clean. This Chem-Dry location was fully booked but the office staff did everything they could to get my carpets done before my family arrived. Initial carpet cleaning and treatment was a huge improvement and I was pleased with the service. I was not aware that the furniture moving was not part of the service so when I posted the concern, the office staff called me and scheduled a subsequent cleaning and I made arrangements for furniture to be moved so the carpet in its entirety would be clean. Most companies would not make a subsequent visit. I am pleased with not only the urine treatment, and carpet cleaning but also this high level of customer service. I am very happy and will use this service exclusively for my carpet cleaning in the future. read more

My family has used Chem-Dry for many years. Needless to say, they do a fabulous job! I recently had my carpets, steps & couches cleaned, and as always I am very pleased with the results. I had also requested to have an area rug cleaned, but what I truly appreciate in a company is honesty, and Chem-Dry did not disappoint. Instead of charging me to clean a rug, Mike told me once he saw it that he would not recommend cleaning it, because he has not had a good experience with the material it is made of. Not only did he say he wouldn't personally clean it, he did recommend another company that could possibly give the results that should be obtained. A class act company where results are outstanding!!! read more

I have used Chem-Dry of Louisville for several years, and they do an excellent job. My beige carpet has a waffle pattern and had developed gray staining from foot traffic on the stairs. Two previous carpet cleaning companies were unable to remove the stains. My neighbor had used Chem-Dry with success, so I decided to give them a try before replacing the carpet, and I am so glad that I did! When they finished, the carpet looked beautiful and was restored to the original beige color. I have been a loyal customer ever since. Chem-Dry of Louisville has cleaned my carpets for several years now, and they have always shown up on time and have been very hardworking, friendly, and professional. read more

We had an older rug in need of "reviving" and cleaning. Mike did A WONDERFUL JOB with it so we can get a few more years of use from it. It looks GREAT!! He is extremely nice, efficient, and knowledgeable -- a professional in every way. We just moved back to Louisville from Texas and were looking for a good Chem-Dry dealer because of the "green" nature of its products - no harsh chemicals!! NO soap and water soaking the rug either. It is a FANTASTIC cleaning system that we have used for almost 30 years. Mike provides EXCELLENT customer service. (See his many 5-star reviews on Google Reviews as well.) It was a pleasure dealing with him. HIGHLY RECOMMEND. read more

My senior dog decided to turn my home office into her personal toilet, so I went in search of a carpet cleaner. I figured the positive reviews of Chem-Dry couldn't be wrong so I booked. Mike arrived on time and with a smile. He went over the two rooms I needed cleaned with his UV light and ugh, it was worse than I thought. Thankfully Mike told me about their PURT service and I was immediately sold. He wasn't wrong either, it completely eliminated the urine odor while cleaning and refreshing my carpet. The service was a little pricy, but oh so worth it. And much cheaper than new carpet. Chem-Dry gained a lifetime customer here. read more

I have used Chem- Dry for several years now. Always professional and friendly and do a fantastic job. My neighbors thought a few years back that I my carpets were new even though had them for 5 years at least at that time Carpets were just cleaned and still look fantastic even after my grandkids, and a dog leaving spots . Prices are reasonable. Carpets dry quickly and no soggy wet mess in process. Would recommend them to others over any other carpet cleaning sytems on market. Thanks Mike and Greg read more

We have been using Chem-Dry of Louisville for almost 20 years to take care of our carpet cleaning and they do a really great job ! This family run business (son Mike and dad Gary) are friendly, thorough, professional, and very knowledgable of the cleaning process to achieve the best results. Their use of "green" cleaning products and thorough extraction allows for relatively quick drying with no lingering odor. All this at a very fair competitive price. Give them a try - you won't be disappointed ! read more

We've tried many different carpet cleaning companies over the years with varying results. But we were never completely satisfied, until we tried Chem-Dry of Louisville. Now we'll never hire anyone else. Not only do our carpets look great but the father and son team of Greg and Mike are very knowledgeable, friendly and courteous. And just as important to me, they are always on time. No other company will ever clean my carpets again. read more

I have known and dealt with Chem Dry of Louisville for more than 20 years. Their service is impeccable and most of all friendly and courteous. I have the highest confidence and respect and would highly recommend them to everyone. Not only knowing them as a business, they have become great friends and have our greatest admiration. Kind regards The Dangremond's read more

I have been using Chem-Dry for about 20 years!! This team here in Louisville is very timely, clean and very efficient. Very friendly and can help with even emergency requests. I too like the fact that there are not all of the chemicals used like some or most of the other companies out there. I would highly recommend giving them a try!! It's worth it!! read more

Applause. Applause. Chem Dry of Louisville is the best carpet cleaner, ever. No muss, no fuss. Not only do my rugs look like new, the cleaning procedure eliminates icky squishy feet. Chem Dry has been our "go to guys" for over 17 years. Oh, and their can-spray for getting out unexpected spills is phenomenal! What more can I say? "BRAVO!" read more

This is my second time having Mike come and clean carpet for me. Just as before he was punctual, extremely professional, honest and left my house clean and fresh and didn't leave any telltale signs he had been there:-). He is definitely who I would recommend and my carpet cleaner of choice thumbs up from me Mike!!! B. Renfro, PRP read more

I have used this company for 17 years and have always been impressed. In my previous home, which was a new home when purchased, after 14 years of Chem-Dry cleaning my carpets the carpet still looked great. I recommend them all the time. I love that it does not leave the carpets extremely wet. They are pleasant and professional. read more

Today was the second time we have had the crew at our house. Mike and son did a wonderful job. The were on time (actually early), attentive to their work, and very personable. We would not have any of the other companies around town clean our carpets. We have tried several and Chem-Dry of Louisville is the best. read more

I Used Chem-Dry to clean the carpets in my last home. Although the process isn't entirely dry, it did dry fairly quickly. My carpets looked great after they left. Highly recommend Chem-Dry for cleaning your carpets. read more

Hands down the best carpet cleaning service in all of Louisville. Mike was very honest, knowledgeable and helpful. The experience and final product far exceeded my expectations. I would highly recommend!! read more

Have used Chem-Dry for years. Always great results. Love that my carpets dry quickly and look fantastic. Had them do an area rug as well and it looks like new. Very reliable and trustworthy! read more

Very professional. On time. Quick and efficient and cleaned up after themselves. Very happy with the their quality and efficiency and the customer service! Will have them back out soon! read more

Mike clean my carpet while I'm out of town and he did fantastic job as always, they are really honest and trustworthy , this is my fourth time and I highly recommend Mike and he's team. read more