We had 17 windows replaced, and chose WD& M not only for the price but also for the option of doing full tear-outs. The showroom is nice and full of ideas. Our installation team (Branden and Tim) were top-notch. The job was done in a week. The crew was prompt, communicated well, and competent at their job. Brenda came the following week to finish the trim stain. She was a pleasure to work with as well. read more

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We paid in full to having our Windows replaced as well as our back door converted to a sliding glass door on April 25th, 2026. The signed contract stated that installation would be scheduled between 12 and 14 week. We have attempted to call the business and salesperson multiple times however they fail to give a direct answer as to when the installation will take place. The last attempt was on Monday, August 10th in which I spoke with one of their schedulers to get a time. She stated that they were waiting on the sliding door and that she would email me with an update, I once again received no correspondence. I feel like the company took our money and forgot about us, I would like to have the installation date set within the next two weeks. Absolutely no communication.... I would give negative stats if I could, but Yelp requires at least one....this company will take your money and forget about you... read more

The WD&M team completed three projects for us, a custom vanity in our half bath, new roof and gutters & a full remodel with expansion of our master bath and closet. They were professional, punctual, and delivered excellent workmanship. Everything has held up perfectly, and any issues that arose during the process were promptly addressed. We wouldn't hesitate to hire them again. read more

Windows Doors & More remodeled my home both inside and out and did a fantastic job on both projects! I would highly recommend them for your next remodel. read more

I'm very happy with their work. Had a new front storm door put in, and Dan, the installer, was great! Thank you Tim for working with me, and Dan, you were great getting the thing installed. read more

Great people! They care about the community and do their best. Have been voted best place to work for the last three years. read more

If i could give a 0 I would. My dad passed away in January, had set up a bathroom remodel through this company and the VA, put a 3k deposit down from VA funding but the remodel had to be pushed back several times due to my dad's failing health. Now that hes gone, and due to previous work( that they since fixed) we did not feel comfortable giving them a chance to do the other room due to clear lack of quality in their work. Now the VA wants their money back and this owner said sorry we ordered the parts already we wont give it back so we can repay the VA. So not only do we have to deal with the death of our dad,we have to pay them back money we didn't have. Well I'll make it my mission over 3k to tell everyone how they treat the family of deceased vets and to avoid them like the plague read more

Check out Windows Doors and More for all of your home-improvement needs. Great products and customer service. Prompt scheduling and delivery. Will continue to use for future projects. read more

Sliding glass door installed a few years ago and still looks and operates as the day it was installed. Excellent quality and craftsmanship. Great value! The warranty is the best. The screen needed replaced and I just took it in and they they called me next day and it was ready for pick up. Highly recommend this company. read more

Salespeople were amazing and customer service was top notch! I will be using them again!!

We had roof and gutter damage due to storm Cristobal on June 11, 2020. High winds tore through our area and we had the roof replaced on both our house and our shop building. We received our estimate for new gutters on 8/13/20 and ordered the gutter replacement. Joe Hayden told us it would be several weeks before they could start the work and he would contact us before they started. We called the office in October 2020 because we had not heard back from anyone. We were told Joe was on vacation and the scheduler, Michael, told us he would send someone to measure for the gutters. They were measured on 11/2/20. The crew arrived on 11/3/20. They were very professional, they got all of the gutters installed in one day, and they cleaned up everything before they left. We're very happy with the gutters. They are seamless, look great and we don't have to clean them out anymore. The price for the gutters was reasonable, as well. We would have given a 5 star rating, but we feel the communication could have been more prompt, and 3 months was a long time to wait for the gutter installation. The WD&M showroom is beautiful, by the way. It's worth checking out if you need ideas. Everyone there is very friendly and willing to help. We enjoyed our visit. They are animal friendly! read more

Windows Doors & More - This is our bunny, Harriet, when we visited the WD&M showroom to pay our bill. The showroom is beautiful. - Roofing Near Me - Fort Wayne, Indiana

We had Windows, Doors, & More come to our home for a window quote, free per their advertising. After the quote we decided to go ahead with our order, gave them our deposit of $1,928, and had them come for a final window count and measure. The salesman and 2nd gentleman who came to our house to measure both told us that we could cancel anytime as long as the windows weren't ordered. After the windows were measured, we were planning to have all windows and our patio door replaced in our home with Windows, Doors, & More but soon received an email from the salesman asking us to give him a final count of our windows because they showed 2 different numbers and couldn't say how many windows we needed. Feeling it was unprofessional and that they didn't seem to know what they were doing with just the count and measuring process we didn't feel confident giving them $20,000 to complete the job. We asked the salesman for our deposit back because we weren't going to go ahead with the job. He gave us the run around for a while, refused, then deferred us to the manager who is actually the owner, though he didn't introduce himself that way, Kevin Hunter. He also gave us the run around, making my husband call multiple times to try and speak with him then he also refused. He told us we could go ahead with the job or forfeit our $1,928 deposit. I can't imagine what the final job would have looked like when it's very obvious they don't do very thorough work, I hope others learn the nature in which they do business and think twice before giving them any money. Email from Salesman: ---------- Forwarded message --------- From: Jon Sheskey Jon@wdmfactorystore.com Date: Tue, Dec 17, 2024, 3:38PM Subject: K Addendum To: It appears when I originally went out we had 17 DH's and 3 picture windows. After the change order we had taken out 4 DH's and 1 picture window by going to the 3-lite and (2) 2-lites. After checking the conformation we still had (2) extra DH's after Jeff's remeasure. We still are showing (15) DH's. When you get a chance, please verify and let me know if this is good. I just figured $600 each and you can do the difference on completion. Not sure how we missed them originally. Just want to make sure you get them all done. Talk to you soon. Have a good night! Thanks, Jon On Dec 20, 2024, at 12:02PM, wrote: Hey Jon this is Kxxxxx the wife and I have decided to not do our windows as of now. How do we proceed with getting our deposit back? Thank you ---------- Forwarded message --------- From: Jon Sheskey Jon@wdmfactorystore.com Date: Fri, Dec 20, 2024, 1:40PM Subject: Re: Order To: I must say I'm a little surprised after everything that has been done and discussed , that this came about after 2 missed windows. I will not have an answer back about that till Monday. The owner is out of town today. One reason why we only ask for 10% down is in case something like this happens. Multiple people, including myself already have put sometime in your order. Typically, by law, there is a 3-day right of decision on these type of things. I'm aware nothing has technically been ordered or installed. I will get with him on Monday to discuss. Enjoy your weekend. Talk to you soon. Thanks, Jon Sent from my iPad Email from Owner: ---------- Forwarded message --------- From: Kevin Hunter kevinwdm@icloud.com Date: Sun, Dec 29, 2024, 9:46PM Subject: Window Purchase To: Cc: Jon Sheskey Jon@wdmfactorystore.com, Joe Hayden joe@wdmfactorystore.com, Joe Davis joedavis@wdmfactorystore.com Mr. K, I'm reaching back to you regarding your purchase with Windows, Doors & More. We are a company that isn't high pressure and encourages homeowners to take the time needed to research a purchase of our products and also other vendors in the market place. We had several encounters over a period time that included a visit to your home, and you personally came into our store twice. The agreement was made in store and we measured the windows, and we have to keep consistent with our cancellation policy. The request to cancel was over 30 days post signing the contract. Please advise whether you would like to forgo your deposit or continue with the project. Regards, Kevin Hunter cc: js jh jd read more

Windows, Doors, and More! is a open arms business that will take great care of you! They get the work done in great hands of time. They complete what they promise and strive in excellence. All other work I've seen by them looks wonderful and top tier! If I were to refer any business for any type of work like this, this is the first business I'm referring for that person! The value that this company has is phenomenal with their products and services! This company rocks! 5 STARS! read more

I love this business. I always deal with Tim Tippman and he's very polite tells me how it is and no frills cost along with the time estimated to do the work. I've called them for years to replace windows and for all my rental units. They are fair priced, clean and leave my properties clean. They are down with the job usually within that same day unless they've done whole house window replacement. Their technicians have always been able to answer my questions while on the job and i haven't had any issues of them performing something wrong now have I ever had them out to fix something. I have found their windows to be top notch and to last for years. Making the investment worth every penny. I recommend them to anyone I know inquiring about windows. Great business with great ethics. Have Tim come out and give you a quote. You won't regret it. read more

We got our quotes in April/May for residing our home and obtained the money in May. They were booked out 8 weeks min. They came in Sept. The 1st couple days my husband took off work to take care of anything that he needed to. The contractor didn't show up until that Thursday. Then after telling us he would be done on Sunday he failed to show up for even more days. Was in without help 1 to 2 days he did the "solo" worker for weeks. I called several times, complained to the sales manager. Finally after 7 weeks of this they got a small crew to come and finish the project. Please don't buy into their hot mess. It was the worst experience I've ever had. It is insane how we were treated. It was horrible. Condescending a$$ read more

This company provides wonderful service and uses quality products. The staff was a joy to work with! I expected them to be more expensive but they were actually very competitive. Will use them on my next project! read more

We love Windows, Doors, and More! The staff is super friendly and knowledgable. They've done siding, roof and porch on two homes over the past 20 years as well as a new kitchen and bath recently. We recommend them all the time when we hear someone is needing home repair. A few years ago, we were on our way overseas when we discovered a rotted sill plate under the porch. The owner, Kevin Hunter, arranged for it to be fixed in our absence and we came home to a nice solid porch. A few months ago they repaired a roof and siding area for my elderly dad and worked hard to make sure it was as inexpensive as possible. No one else would have done that. The nice thing is they do everything! If I could give the business 10 stars, I would! read more

Awesome, local company. They did my windows and flooring. Their pricing is very fair. Everyone is so professional and friendly. I would recommend them to anyone for their home improvement projects. read more

What a mess of a company!!! Do your homework folks! They are completely overpriced and even though they will be extremely nice when they are trying to sell you something, everything will change after that. read more

I am writing about my personal experience with Windows, Doors, and More. I had a deck and underdeck enclosure done by them. The subcontractor that they used did a terrible job. I presented photos to the owner who would not believe me until he came and looked at the job. Not wanting the same sub back, he sent someone else to try to correct and make the deck presentable. Four months later when I returned from Florida the one ceiling fan had fallen from the underside of the deck. I had cracks on the deck posts that they corrected only to split out the supporting railing. After 5 years the deck boards on the facing of the deck, were coming loose more and more. Deck board were cut uneven at the house which was visible from inside house from day one. Because of the deterioration of the deck in such a short period of time, I decided to have it redone. When redoing the deck, the following issues were found many covered up. It was obviously done to cut corners in many cases. Why? To save time and money. 1 - The decking material was not laid in the correct way per the manufacturer. 2 - When your guy came out to correct the railing, he made it worse by popping out a piece to the decking material to hold it securely to the post. 3 - The deck was leaking along the brick causing mold, mildew on the bricks, and water to run and streak the windows downstairs. 4 - When decking was taken off the stairs, the stringers were rotten. The installers only put square pieces of 2 x 6's on the sides rather than replacing. This was a liability. 5 - The long boards on the front of the deck were coming loose. They were secured by 2 x 4's four feet apart. The back of the structure to hold these boards had used decking material not 2 x 4's. Liability issue. 6 - The gutter was leaking at the end by the house and had rotted out the underlayment. This would have only continued to destroy the underlayment without being corrected. Seamless gutting was not used. 7 - The ceiling fans were wired with indoor not outdoor wiring for a wet area. Liability issue. 8 - The ceiling fans were not secured with junction boxes the wiring was twisted and knotted around a wood block. Another serious liability. Now we know why the ceiling fan was daggling by the wire when I came home from Florida that year. 9 - The under decking ceiling was not sloped toward the gutter. Water was sitting in the ceiling when it had not rained for a long time. This is where the indoor wiring was. 10 - Because of issue 9, the ceiling fans were not going to be safe to use in the future due to water leakage. For safety moving forward they were replaced. 11 - The under decking was only secured with 2 rails. It should have had rails every 16". This caused the under decking to shift side to side at the ends. 12 - Movement in the under decking material length. This was due to the length of the under decking material barely long enough to reach from the side of house to the gutter. New under decking material had to be ordered to give the proper length. I wanted to let the owner of WD&M know what was discovered when replacing the deck. After many months of documenting the above and contacting the owner, Kevin Hunter, at WD&M, he got out of taking any responsibility for the job done because it was a subcontractor that did the work. They have a hold harmless agreement. In other words, you cannot come back on WD&M. He did not believe me even with all the documentation and photos. There was no way I would trust this company after how I was treated. As well as, uncovering many hidden issues. When a company spends the type of money this company does to obtain business, have a beautiful showroom, and employees I question how much of your money goes toward a quality job when it is a subcontractor. I am so thankful that I found a reputable contractor who did a wonderful job on replacing my deck and correcting all the issues even though it cost me twice the money. So beware. In summary, I would never recommend WD&M. read more

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Ordered basement windows in July of 2021. After calling several times, finally got.them installed in December. Unfortunately, 5 of them would not open and 1 had already been installed. Not sure what happened, never got an answer. Another 4 weeks went by and I finally got a call that 4 were ready. The 4 were installed first week in January. I received a text at the end of February asking a good time to come by to re-install the last window. I said anytime and got a reply that he would let me know when it was ready. Finally finished the job on 3/9/22. Installers said I would get a discount. I mentioned it but still waiting on the call back, again. read more

Last August I went to Windows doors and more for a remodel in my bathroom the gentleman that I spoke with told me he was so busy you couldn't come until October to measure I waited I was fine with that he came out and measured everything I got a letter about him coming everything was fine never heard from him again I received a survey on my email I fill the survey out told them exactly what happen figured I would hear from somebody after they receive the survey. Now 10 months from the first day I went in have never received anything from them and I guess they don't care read more

Work was slow to begin and end. Craftsmanship was extremely poor by certain individuals but was corrected by the project manager. Placed phone call to general manager to express my frustrations and invite him to come out and see the work for himself. I didn't even receive the courtesy of a return call. read more

Tim Tippman was here to review our window situation which had not been addressed properly in the past. Tim took it to the owner, Kevin Hunter, and within a week Kevin was at our door step and reviewed our situation and found we had issues and was on it within 72 hours. We are very pleased with the results of this situation. Thank you W D & M. read more

We have had Windows, Doors and More do a number of jobs for us through the years. The salesmen have been knowledgeable, the installers professional and, when there was an issue, it was corrected quickly and correctly. We would do business with them again. read more

A cranky old lady came out to give us a quote on a total master bath remodel and did the measuring, etc. and gave us ideas. She then said a painter would call to set up a time to come out and give us a quote and the work would start soon after. A month later he finally called and got his quote. After that we didn't hear anything! I guess cranky found someone else's bathroom to remodel. Poor, poor customer service! read more

Please do your homework before buying into their "sales". 3 years after they installed my gutters, I am still dealing with major issues. They will not treat you well. Never again.... They are the walmart of the construction world. Learn from my mistake. read more

I tried to work with them and I encountered a very rude general manager-Kevin. I will not use them, nor will I recommend them to anyone.