Couldn't have been happier with my serivce at American Plate Glass. Not only did Joe, Mindi, and…read moreBilly answer my phone call with humor and understanding as to my broken window situation, they were also prompt, responsive, and knowledgeable. I contacted many other nearby glass shops who berrated me as to the type, manufacturer, and exact size of the window, whereas everyone at American Plate Glass treated me like a human (albeit one that doesn't know the world about window replacement). The installation was flawless. Billy explained the process in lament terms and was extremely efficient and polite. All in all, my experience was phenomenal both pre, during, and post installation. My one critique is that I called this establishment on a whim as they are listed as "Auto Glass repair" on their google search; however, I would recommend them to anyone in the area.

Kevin did a great job, had the glass next day. my truck was in and done fast. cheaper prices then…read morethe big glass shops and a fantastic job.

Can't say anything bad I've been in Vermont for almost a 2…read moremonths, and I've had my shield and a passenger door glass replacement Quick clean and they will come to you within a certain range. (*glass is more expensive these days, def more than you remember) These guys are great

I had minor scratches and a small dent. They quoted me at least $3500. Insanity!read more

Told vehicle would be done in a week. They haven't even started work, vehicle sat outside for a…read moreweek, nothing done. 2 1/2 weeks later, still not even close to being finished. HORRIBLE service, full of excuses. I hope car insurance companies refuse to use them for repairs. They deserve to fail and I will be there when they close their doors for good.

This place is amazing. I have used them a few years back on another chip and went in this morning…read moreto get what appeared to me like a crack looked at. They saw me right away and told me that it wasn't a crack but a chip and can definitely be repaired. What's more is that they squeezed me in right then and there without me having to ask, which was amazing. On top of that, they handle the insurance stuff, and all I had to do was start a claim online. But all this would be useless if the repair was not good, right? There is no need to worry as after the repair, it is now really hard to see that the damage was even there. I really wish I had taken a before photo. All in all, everything was easy, and everyone was so friendly and helpful from start to finish. I highly recommend Portland Glass of West Lebanon.

They completed a warranty repair for us that involved replacing a large frame. Overall I was not…read morepleased with the workmanship. They broke several pieces of the vinyl siding on the outside of the house (and I think they would have just left it if I hadn't mentioned it), and then they simply caulked the cracks with silicone. He said that he told me when they made the estimate that damage to siding was to be expected, but he didn't actually tell us that. They elected not to use a drop-cloth outside, leaving me to clean up bits of spray foam from the demolition work with a shop-vac after they left. Then, I found no less than 2 dozen nails in the grass! The trim was only tacked up with a few nails; it wasn't level and wiggles around. There are handprints on the window sashes, too. I did call and have them come back to pick up the nails. Hope they got them all ... they were galvanized so a magnet wouldn't work. For the $$$ we paid in labor, I definitely expected workers who could clean up after themselves and take a little more pride in their work.