Kudos to Donna in the Port Saint Lucie Billing Department!…read more I went to see Donna at the billing department to inquire about my bill. She not only helped me with my questions, but she also assisted in dealing with my insurance over the phone. This woman was courteous, friendly, and very knowledgeable of her work. If all employees were like Donna, what a difference this World would be! Whoever is reading this, please offer her my gratitude for having such great customer care!

The did a CT and Mammogram in August of 2025, did not submit to insurance immediately but did…read morereceive payment in October 2025. The sent me an invoice dated May 13, 2026, and charged me for a balance on the CT which I did agree that I owed. They also charged me for a balance owed on the mammogram which should be covered in full. When I called to resolve the issue, I was told that someone would get back to me, three week and another call later no one ever did. So, I paid the balance on the CT and wrote a letter and sent it cetrified. Stating I would not pay the balance of the mammogram because I did not owe it and I can't appeal to the insurance because they took 8 1/2 months to bill me and I no longer have that insurance. They now have sent me to collections. If they can't do their billing correctly and timely are the test results accurate??????????????

All the girls at the desk are really sweet and friendly the ultrasound tech Nicole is very friendly…read morethere is an ultrasound tech named Kristen that if you are not a paying customer sees you as not a first priority last time I had an ultrasound and she was my tech she kept telling me to shut up I wasn't allowed to talk and just was very nasty and disrespectful and I let her know it I don't talk to people like that I don't expect to be talked to like that well I made a complaint and she must have seen it because she became a smart butt by smiling at me while I was leaving telling me to have a nice weekend if you go there request Nicole don't request Kristen she's not a kind person doesn't belong in the healthcare field

They made a coding error to my insurance company and refused to resubmit the claim. They will not…read morework with the patient, even when the insurance said they should resubmit. There is no customer service. I would stay clear of this facility

Scheduling an appointment was a headache from the start. The online system doesn't work, and…read morecalling wasn't much better--the receptionist was rude and dismissive. When you're dealing with something serious and in pain, a little professionalism goes a long way, but that clearly wasn't the case here. I'll be taking my business elsewhere.

Rude and nasty people, NINE texts to confirm appointment then four phone calls and emails! Then…read moreappointment time changed without notification. When I reached out today to get report for hubby they asked lots of questions, when I mentioned I had filled out TEN pages of informatio, did they not have that? Tanika told me not to get snippy! Who trains these people, lack of customer service skills. Thank heaven we're done with them, will never go again. And NO they do not have a real open MRI.

I had a MRI in December and the tech was wonderful and made sure i was comfortable during the…read moreprocedure. I was told my reports would be emailed to me when complete which they were not. I have called and left 5 messages with Medical records (a person never answers) and have not been given the courtesy of a return call and not sure I will ever get my reports from this group. I am going to have to drive an hour to the office to try and get them printed there which is completely unnecessary.

I went to this office today for my first visit. I am very particular as to which doctor I see and I…read moremust say my experience today was perfect. Quick check in. Saw the wonderful doctor on time. Received the treatment and left. No stress, no attitudes, just nice professional people and great medical knowledge.

Dr Lazarus did my shoulder back in 1999 and I haven't had a problem with it since, this 2011. Dr…read moreLazarus also did both of my knees, both total replacements, It was the best anyone could expect, Total quality work. In my opinion, there is no one better than Dr Lazarus.

I've been visiting the Martin Health Facilities for almost ten years. I have moved to four other…read moreareas due to husbands employment. I/We have driven from Tampa, Sarasota and Jacksonville, Fl. Countless times. Many hours and miles traveling to my Doctors, Care Providers at Martin Health. Yes, I have had urgent care in all the other places I've resided in. Some Medical Care Providers in those areas good. And, some not worth mentioning. Even though I have high quality. ""Not Needing Referrals. No HMO. I have not found the Medical Care that Martin Hlth has provided me with for my needs/Trust.****Medical Insurance. I am very blessed in that aspect. **** Martin Heath as of yet. Not disappointed me. Or my family. I resided in Port Saint Lucie West six years. I must add. We are relocating to the area. We are building hopefully. Our for ever home. Primarily, for the care that I/We receive from the exceptional Medical Professionals Martin Hlth has available. The friendly, compassionate staff. Always eager to assist. In my experience it is quite evident their dedication to the wellbeing of their patients. And, dedication to the physicians/ Medical Staff they work with on a daily basis. It's a highly positive scenario. When their is very little turnover(Change of Staff) in a facility. Generally, that is a Red Flag for underling issues, that are not favorable to the patient and to the Staff remaining at the facility. Hence, the need of training new employees. It's time consuming, causes confusion, frustration and opens doors for errors. My PCP is absolutely, without a doubt one of the best if not the best Physician I've had the good fortune to have his care. Dr. Peter S Zeblisky is compassionate, takes the necessary time. Acknowledges concerns, addresses issues promptly. Exceptional bedside manner. His Staff goes above and beyond to take care of all your needs. Please, do keep in mind. Based on the priority(gravity). When it comes to test results and the volume of patients. You may receive a prompt reply. A day or two. It's always a good idea with all tests if no response after three days. Not weekends or Holidays. To call and inquire. I always hope for the best. Being, that a quick phone call may be "Not exactly good news:-(" Prescriptions, I try not to wait until almost out of a med. yes, things do happen:-\ Has for the Diagnostic Ctr. Runs like A Well Oiled Machine. Very efficient. Maritza, Mammography Tech. Is fantastic. She's gentle, compassionate, very efficient, great personality. Greets you with a cheerful smile. Makes me feel comfortable. It's obvious she genuinely cares about her patients, the facility she represents. And, is very attentive to detail. She has been doing my mammograms for at least the last nine years. I am always very glad to see her. Not particularly looking forward to having a mammogram. But, she does make it much more easier. If you need a Doctor in this area? In my experience. I highly recommend that you seriously consider. Looking into the Martin Health Care System. Hospice Nurse,Ret.

Going to an emergency room I expect to sit and wait, lots of patients at an emergency room so I…read moreunderstand that things take time. They have absolutely the worst communication possible, one nurse came into the room to talk to us but left stating she would be right back because I was in the phone dealing with insurance which ended up being an error that the hospital employee input incorrect information. Nurse didn't come back after a half hour, I go stand in the hall to try and get attention and she sees me and says I'll be right there....over three hours later we are still waiting for even a nurse to come I'm not even the doctor just a nurse. Worst hospital I have been to in 45 years!

Lawnwood HCA Hospital in Fort Pierce. I would say AVOID this hospital at all cost. I was taken…read morethere by a rescue squad and once there of course they tried to address the condition that the EMT team indicated was my condition. Then what is report accurate or inaccurate becomes part of the hospital notes. I am over 80 years of age. So the hospital ties me to the bed. Puts cathedra in me and won't let me out of bed for FOUR days. I do not recall getting any food, and on top of that when a make shift nurse is about to put more medication in me I ask what it is and to see the Dr. Signature. That did not happen. My wife witnessed a couple of the test done and indicated it could not be accurate. After 5 days I was released from the hospital on medication. I called the hospital and told them the medication was really making me sick. Of course I could not change without Dr order. I ook the medication for two weeks and finally checked myself into Cleveland Clinic as I could not eat sleep and was just getting weaker. After 2 days there the prescription was changed and was already feeling better. The medication HCA put me on was messing up my body chemistry etc. No sleep, can't eat was not good. Bottom line stay away from HCA hospitals and I might be add HCA doctors as they all believe the report coming out of the hospital even if it all BS. Here a second opinion was very important. I told the Dr at Cleveland Clinic to trash the report from Lawn wood and generate their own report. Here a second opinion was the best I could do. or I might be talking my dirt nap at this point.

Would any of the staff or management of this hospital be comfortable with putting their family…read moremembers in the environment without soap in a hospital restroom for 4 days still after requesting it each time? My mother was admitted with a broken ankle and I wish I never drove her there and made the extra long trip to Port Saint Lucie instead. Patients are just empty vessels for the staff to get their paychecks. No bedside manner, no extra care, no soap in the bathrooms, my mother is afraid to drink water there because no one was there to assist her in the middle of the night to use the restroom as her bed phone fell on the floor and she could not see the button to push on the bed. I requested the floor manager nurse and corporate contact information and I was told that reception would have someone call me an email me. Still waiting for someone to contact me after a week! I picked up my mother today to hear more bad news about a nurse letting her sit in urine for an hour after she notified the nurse the bed pan spilled. Her ankle started bleeding and she asked for a new bandage and was denied!!! Really!?! Hope she does not gwt a staphinfection or worse. Our concerns will be promptly filed regarding the hospital neglect, cleanliness, unsafe stafging ratios, and unhelpful staff with AHCA, Florida Department of Health, US Department of Health and Human Services, Office for Civil Rights, and the FL governors office.

Clean facility, amazing welcoming staff that makes you feel so comfortable. Escorts also available…read morethat play music to drown out protesters

The staff and Dr were so great. Answered all my questions. I'm so glad I chose to go to this…read moreclinic. I highly recommend