Had a great recent experience with this company. Highly recommend! On time, great drivers and…read morestaff who helped us with a nightmare travel experience. Flight was cancelled and delayed four times getting into JFK. Ja, Maurice and Danny had our back each time we updated our arrival. Our drivers Youssef and Jeffrey went above and beyond to make sure we arrived on time. Will definitely be using Red Dot again. Thank again guys we so appreciate you!! KV RW

Excellent service from this company. I used them to get to and from JFK for a recent trip. Both…read morerides arrived on time, the drivers were very nice, and the ride was so comfortable. This was so much better than driving myself!

Found this car service through a local FB page ...& so glad I did. I've worked with countless car…read moreservice companies on the west & east coasts so have an extensive experience with the good, bad & the ugly. This car service is beyond good,.... they're great. Very reasonably priced, pleasant service, reliable, cleans cars & very pleasant drivers. Highly recommend!!

HIGHLY RECOMMEND…read more The driver (Derrick) picked up my elderly aunt in West Haven and dropped her off to us in Queens for a family funeral. We were coming in from out of state so getting this squared away was a priority. He was communicative and on time, the large black SUV was clean and comfortable, the driver was nicely dressed and SO KIND to my aunt! I am so pleased and we will definitely use his services if we ever need a ride from CT again!! Also- this service was significantly cheaper than the others. Some of the other companies may have been a different kind of service (like a legit limo) but this was perfect if you need a clean, professional ride to/from the airport or events.

We used Precision NY Chauffeur Service for our family vacation to NYC, and they were absolutely…read moreoutstanding from start to finish. They handled our pickup from LGA to our Midtown hotel and later our return trip back to the airport, and both rides were flawless. This was truly 5-star service and one part of the trip I didn't have to worry about at all. The vehicles were clean and comfortable, communication was clear, and everything ran exactly on time. It was worth every penny compared to mass transit or other ride services. What really set them apart was their customer service. When we were dropped off at the airport, my son accidentally left his phone in the car. Umar went out of his way to drive all the way back around and personally return the phone to us--no hesitation, no attitude, just genuine care and professionalism. I can't recommend Precision NY Chauffeur Service enough. If you want reliable, stress-free transportation in NYC, this is the company to use.

I just wanted to respond to the comments made by the owner Muhammad W. First of all, I do…read moreappreciate his polite response. I just want to make sure that I'm clear about the failed "Lowest Price Guarantee". After making two separate efforts to clarify why Precision's price quote was so high and why the Lowest Price Guarantee wasn't being honored, I went with another company. And, I'm really happy that I did. The company that earned my business, was not only comparable, but, in my opinion even superior. Muhammad's response appears to indicate that the companies that gave me price quotes were somehow inferior. Precision has been in business 18 years, and the company I went with has been in business longer. Precision's price quote was much higher than the competition and was for a Cadillac or Volvo sedan, not the beautiful new black SUV that picked up my girlfriend. Lastly, the professional chauffer that was our driver, was impeccably dressed in a black suit and tie. Our driver had over 30 years experience as a licensed, professional chauffer. This gentleman even showed up 25 minutes early! What an incredible experience! Muhammad, I truly appreciate your response and your generous offer. The purpose of this updated review was to clarify that the company that we went with, was not inferior in any way. For some reason, you referenced Uber or a taxi service in your response. I hired a superior, licensed, insured and incredibly professional competitor. Price was certainly not the only deciding factor. I'm hopeful, that this could be a learning opportunity for you and you organization in regards to your " Lowest Price Guarantee". Thank you again.

I've booked with Serlin 1-2 times a year for several years, but I've always felt a bit uneasy. This…read morelast trip confirmed I won't be returning. The driver showed up nearly an hour early. While I appreciate punctuality, he could have waited nearby instead of making me feel rushed. When I finally went outside, I found him napping and had to tap on the glass to wake him. During the ride, he mentioned feeling tired, drove under the speed limit in the left lane, and caused other cars to pass us on the right. Then, without warning, he slammed on the brakes and swerved into the next lane without checking, narrowly avoiding an accident. He later admitted he'd "closed his eyes too long." It was unsafe and unsettling. I'll be using Uber from now on.

The service I received was terrible. Two months ago I had a reservation for one of their vans and…read morethen the owner made a more "important" reservation for the same vehicle so my family was crammed and we weren't even given a lower rate. The suburban we were in even shut off in traffic. That was very inconvenient and scary to my family, as we thought we were going to be left stranded. They need to provide safe vehicles to assure the safety of their clients. The driver was so kind and apologized many times but also said he treats his employees the same way, and doesn't pay them accordingly.

Excellent service - safe, courteous, reasonably priced, arrived early for pick up. Thanks Norwalk…read moreCar Service!

Knows where to go and how to get there. Car was immaculate and very high end. Serves free…read morebeverages, even on a short ride. Very courteous and professional. Safe driver and very good driving in NYC. Lots of fun Also, he can do airport runs which is great.

We can highly recommend Moses Dahn (On Time Moses) who was on-time, professional, & courteous. On…read moreshort notice, he was able to make a round trip on a late Friday evening between New Haven & JFK for a pickup from an international flight that was delayed. He is a good communicator using phone, text & email. He is very dependable, & we would use him again.

Moses was the Best decision we made for the end of our trip. Moses knows everything New Haven/ New…read moreYork and was so helpful. When we return to New Haven and New York City, I will be reaching out to him. Great person.. reliable, dependable and trustworthy!

Excellent service, on time with professional and friendly drivers! We will definitely use this…read morecompany again.

Great service to JFK. Richard was great, on time helpful, and attentive to our every need…read more Definitely took the stress out of getting to he airport.

Working with Abe was like having a family member drive us, only better! Most importantly, he drove…read moremy family (young kids in car seats included) SAFELY. Beyond that, he made us feel completely at ease and he truly cared. We didn't have to lift a finger with our baggage and he relieved all the typical stress associated with driving to/from the airport. We can't recommend Abe highly enough!

We have been using Abe's Transportation for 3 years…read more Traveling to the New York Airpirt. Our flight times were very early. He was always on time. He accommodates our schedule, and he assures us he will be on time, that what we worry about when we travel. Specialy suggesting to depart our home earlier, just in case of traffic accidents or construction on the highway. The vehicles are extremely clean. He has water and snacks on board. Aby's transportation is a very reliable service. I thank him for his business.

I used Goldie's Rides for drop off & pick up at LaGuardia Airport during the holiday season…read more I wanted to be sure I had a definite ride there & back with no hiccups. Goldie's provided exactly that. 2 different drivers & cars. But both were on time, courteous & provided constant communication. I would definitely use them again & would recommend them to everyone! 2-15-2026

The driver was actually early! The car was clean and the driver was super nice. The ride was smooth…read moreand we arrived safely with time to spare. I would never use any other car service. Been using them for years and never had a problem.

These guys are so fantastic. I was able to to schedule a car with them at a very late hour and…read morethey took me into NYC for an urgent meeting. Very reasonable price, and really courteous and incredibly efficient driver. 10/10 would recommend.

*I strongly advise staying away from this company. Based on my experience, any response is likely…read moreto be equally combative and unprofessional, with little to no accountability taken.* This is now my second negative experience with Elite in Norwalk, and both have been unacceptable. During our holiday party, the driver refused to transport employees to pre-approved locations--despite written confirmation at the time of booking, which I retained. The three stops were all within half a mile of each other, and the venue itself was only three miles away, making the refusal both illogical and unnecessary. The driver was abrasive with our employees, and dispatch was equally unpleasant. While I understand the driver was following instructions, his tone and handling of the situation were entirely within his control and were unprofessional. The only resolution offered was removal of the driver's tip, which failed to address the broader issue of how the situation was managed by the team as a whole. Despite this, I gave Elite another opportunity for a Yankees game outing--and unfortunately, it was another poor experience. The bus's air conditioning was not functioning on the way down in 80-degree weather, making the ride extremely uncomfortable. We arrived at the stadium hot, sweaty, and exhausted. When I followed up the next day, the manager, Chelsea, was dismissive and unwilling to take any responsibility for the malfunctioning A/C or radio, citing that the vehicle had passed inspection prior to dispatch. She also questioned why I didn't report the issue immediately when the bus arrived, which was frustrating and misplaced. We were communicating with Ricardo (our very pleasant driver) how hot it was and he said it wasn't working properly. (Note: the bus arrived @ 4pm and I emailed them at 5:30pm.) The bottom line though is that it's unclear what could have been done mid-trip to resolve a mechanical issue, and placing that burden on the customer is unreasonable. There appears to be a consistent lack of accountability across the organization. The only remedy offered in both instances was removing the driver's tip, which does not address the root problems. The fact that their only proposed resolution is to remove the driver's tip is telling of how they treat their employees. This was an opportunity to make things right, but instead reinforced my decision not to use Elite again--and to advise others to avoid them as well.