My mom lives there and the remodeling & construction is never ending. However, they can't have…read moretime to fix electrical issues, nor her shower drains that come up with sewage. The food she enjoyed the first year, now it's all powered potatoes, canned fruit, and frozen food. For the price to live there, they certainly could take better care of the exciting clients, feed them properly, and do the maintenance required and requested. Old building with lots of plumbing and electrical issues. LOTS of turnover with help, not a good sign!

Great place to live, clean maintained grounds and great location. Apartments are large and…read moremaintenance is good about showing up

This is the third one-star review for this complex. Please understand they are warranted…read more.. I put in an online application for this complex due to its location. When I went on a tour, the people who did the tour were nice. The property and apartments aren't nice and the other apartments in the area are much nicer for less money. This apartment changed the move-in special after I put in my application and said they couldn't offer me the special due to "fair housing laws" (I think she meant fair housing act) even though I had NOT signed a lease. Look for other apartments in the area... There are good options.

I had thought this complex was decent until I moved out! They did not give me my deposit back even…read morethough I left a completely clean, no damage at all apartment. When I have tried to contact them to have them explain why they only gave me $50 of $300 back, they have not returned emails or phone calls. I have tried to contact R&R Realty with no luck either. They had always struggled with communication but I am especially disappointed in how they handled my deposit return. I would not have gone to any length to leave a clean apartment if I had known I was going to be screwed out of my deposit either way. Very disappointing!!!!

I loved living at 219 East Grand. Laurie is a wonderful property manager. She was always…read moreprofessional and prompt in answering any questions that I had. The property is very clean and very well maintained. It's a great place to live and being in the East Village offers culture and the best of downtown- Tiffany

Laurie has been so helpful getting us into our new place, and finding a 2 bedroom for us to move…read moreinto soon. She has been very professional, efficient and made the whole moving process seamless. The property is stunning, tucked away in the heart of the east village. We love it here.

I'm writing as a guest of my grandparents. I've stayed in their guest room that the property…read moremaintains. Beautiful building. Massive building. Definitely got lost a few times. The guest room is quite nice though those beds have slightly more give than concrete.

The snow removal/plow driver for this property came within inches of hitting my vehicle as he…read moreplowed the property's driveway on Ingersoll. He sped out of the driveway in reverse without looking, nearly hitting my car in a reverse t-bone. When I called in to the leasing office for this property, the lady who answered took the issue very seriously and promised to address it immediately, which I fully believe, and hence the 3 start rating for her. If the review were solely based on her conduct and respect towards me, she would've yielded a full 5 stars. Plow driver guy needs to be aware of his surroundings and property owners need to remember that he is a liability that could result in an incredibly expensive lawsuit, not to mention the potential for extreme injuries due to his idiocy.

I lived here for four years before moving out of town so have a pretty good sense of the place. The…read moreapartments are spacious, contemporary urban/industrial style. There are concrete floors. The place is pet friendly. Really nice tenants, people smile and say hello, no worries about packages disappearing or the like. The ground level is all interior parking which is key in Iowa winters. The hallways can be noisy, but I never heard much noise from neighboring apartments, walls seemed thick enough. Excellent location, easy access to downtown, the highway and shopping easy walk to sculpture garden and a coffee shop. I was traveling for a number of months and management was kind enough to collect my mail and put it in my apartment. Definitely on the expensive side for Des Moines, but I felt I got what I paid for. Easily recommend it, especially if you are moving in from out of town looking for a good locale.

I currently live here and can't WAIT to move out. Getting the apartment was a mess…read more The pet fee is outrageous. $500 for a cat plus monthly pet rent of $25. Plus I had to pay for one months rent for the deposit. $500 For one cat. This is absurdly high. I was also required to purchase renters insurance but they didn't tell me that until the day before I filled out the application for the apartment. Also, no one told me I had to make out checks to Lenox Properties, which is a part of Metro Properties. When I turned in my application, I made the check out to metro properties and was told that they would not be able to hold the apartment until a correct check was written. Other cons. The apartment is SO COLD in the winter. I have a space heater which I'm not supposed to have but the one time I called to ask about the heat I was basically told to suck it up, so I did by acquiring a space heater. The hot water is also awful. The shower goes from a good temperature to FREEZING COLD in a matter of seconds. The pressure varies too. I am assuming this depends on how many people are using the water/ hot water in the apartment at the same time. Sometimes I have to run the water at the kitchen sink for 5 straight minutes waiting for hot water. If I did have to pay for water I would be furious because of how long I have to wait because the water pressure and heat can't keep up with the demands of the building. The apartment was DIRTY when I moved in. I asked for some rent to be taken off due to me cleaning and they told me no. I have never rented from people who were so inept at keeping their renters happy.

the worst. will not fix anythin. have a moldy leaking ceiling for over two years. they are in no…read morehurry to fix it. it's caused so much damage to the building but they are not skilled enough to find it. do not let them ruin your building!!!