I have lived here since 2009 and had nothing but positive experiences with the staff and building…read more I travel for work and it is nice to live somewhere that is attractive and well maintained. Outside green area is keep up beautifully, they are very attentive to snow removal and any maintenance issue is addressed ASAP! Office staff is very friendly and always helpful. Great place to live!!! Jenny Dannen

Run in the opposite direction. Look elsewhere as there are beautiful new properties with gorgeous…read morefeatures that are far more worth the money than what you will spend here, popping up all around it. We spent three years at this property. The first year was pretty uneventful. At move in we noticed a dark line in the carpet along the fireplace wall. Not thinking much of it we just cleaned it ourselves. We also noted damage to the vinyl flooring. As the years went on we complained about a drainage issue with the drain located outside our front door and we complained about drainage issue with our patio. Every time it would rain in significant amounts the water levels would rise and it was a waiting game to see if it would come under the doors. I couldn't tell you how many times we complained about this. Nothing was ever done. Second year in we noticed our water-heater which sat in a black plastic tub always had rusty water in the bottom. Our dishwasher broke and an orange stain was left behind on the vinyl floor in kitchen which I can only assume was rust as the prongs in the dishwasher were starting to rust. At the signing of our new lease we asked for new floors and shown what they were planning for the apts as updates and told we would be at top of list for new floors. It never happened! The apartment flooded Three times that required extraction. The last time needed multiple extractions and still left the carpet stained. Winter: This past winter our front porch, patio, and driveway were constantly a sheet of ice due to improper drainage and snow removal. The only way to leave/get in the apt safely was by car. We had to teach our little dog to use wee wee pads. They had the nerve after all this to charge us for tile cleaning as they said their tile/grout was stained. I notified them of a drainage pipe that broke and to the day we left it was still duck taped. The patio roof sprang a leak and was full of icicles. Also, insinuated we stole curtain rods that were never there. I asked mgmt if they could find holes where I patched the wall after I removed them and of course they couldn't. Their water meters broke and now you are charged by square footage so we (2 of us) living in a larger apt paid more for water than 4 people in a smaller apt. Stay away from this place especially ground floor three bedroom apts! And lastly, we have photos to back up every word said!!! ************EDIT************ Information from www.preventivevet.com Not all that glows is dog pee! When exposed to ultraviolet beams, a black light, lots of things will glow white, green, blue, orange, or even red. Dog Pee will glow under this type of light, so will liquids and other liquid-like substances, such as some laundry detergent, milk, honey, canola or olive oil, ketchup, tonic water, and antifreeze. Black light is also used to detect mold and fungi.

I have lived at the Broadmoor about 2 weeks, so far everything is great. The office women are…read morereally nice, the maintenance is fast, and did a great job. I had a issue with my door, and they fixed it right away. I liked the package delivery service, it's easy to access. I like how there are a lot of social events, and this coming Tuesday, I am going to the Iowa Wilds with Broadmoor.

Everything went well. The staff helped me decide on an apartment weeks before I got there…read more Everything was organized and professional. They even helped me with my Wi-Fi and how to set up various necessities to make my apartment as comfortable and efficient as I liked. I highly recommend them. The apartment is beautiful.

This is future project! The elevator is always broken the management can never be found and there…read moreare massive piles of dog poop that you have to maneuver like literal landmines. Save your self some money it's an overpriced CRACK HOUSE literally!

If you are a pet owner in this complex, take the time to walk your dog outside to relieve…read morethemselves. It's your responsibility. This complex has "wood" decking which soaks up animal urine and also drips down to the patio bellow. Those fake grass pads do not do justice. Very inconsiderate to other units and also your dog. The floors and walls are also paper thin in these units. Allowing your dogs to bark continually anywhere past 11 pm on week days is baffling and plain wrong. I mean $1,400 a month should at least get you peace and quiet, but you won't find that here. The management needs to make stricter guidelines for pet owners.

Moved in first of the year. Busy professional, Wonderful facilities and staff is exceptional!…read more Very comfortable unit with modern appliances. I opted for garage and well worth the investment this winter. Recommend highly to all!

If I could put zero stars, I would. The management here is inept and incompetent. For the amount of…read moremoney that these apartments cost, you would expect decent customer service and kindness. Instead, this company has hired a towing company which has towed its own resident's cars because they are too indolent to even come up with an alternative system. There are only approximately 16 guest spots. If those are full and you park outside of that, expect your guest to get an immediate tow. If you are a resident and your tiny placard isn't showing perfectly, expect a tow. Residents give their plate numbers to Watermark but this lazy management can't come up with a system to give those plates to Crow Tow or come up with stickers that you actually place inside the windshield... they are too cheap and too incompetent to even come up with anything remotely creative and instead would rather slap people with fines. Alternative housing like Broadmoor does not have a parking problem or issues with customer service. Additionally, Watermark appears to not care for the safety of its residents. While staff may outwardly appear caring, during the winter months, sidewalks as well as handicapped areas were not salted and were often icy and dangerous. A broken air conditioning unit took over a week to be fixed by this management in the hot of summer. I am leaving Watermark because I am so unsatisfied with my experience here and I write this review as a warning to anyone. I wish I knew these issues before.

I've called The Reserve at Glenstone my home for nearly a year and just renewed my lease for…read moreanother 12 months. Our 3-bedroom is spacious and cozy and we have really enjoyed making it our own. The staff always shows concern with any maintenance orders submitted, and is sure to respond quickly. I've been beyond impressed with the creative, fun variety of resident events and contests - from cornhole tournaments, to a gift-wrapping station during the holidays - the staff does a great job thinking outside of the box and showing the residents how much they're appreciated. I highly recommend this family-friendly property!

This place will eat up your deposit and then some. We left our place clean and got charged all of…read moreour deposit plus some. Who charges $1200 to clean a 3 bedroom apt that had 3 rooms with carpet. We never received a check out list and moving out of state, so lots on the mind. They charge 70 a month for a garage and $50 extra if you have a dog. The walls are paper thin so you hear everything. Not worth the money will never recommend this place to anyone.

The administrative team was tremendously responsive, helpful, and looked out for our needs in…read morehelping us to find the best-fit place. Our load-in, itself, was smooth. Even on what should have been a very congested day. She helped us schedule the time so the "dock" area would be free and we hardly had to contend with other building elevator uses. Moreover, the load-in area and the elevator are so close that moving in was relatively easy.

The apartment is in a great location. However, the building was made cheaply and poorly. The…read morewindows and walls are paper thin. I am on the 6th floor and can hear the sound of shoes on the pavement. There has been a lot of road construction that occurs at night (don't ask me why), so it makes sleeping difficult. Appliances are cheap. Rooms are small. In regards to management, I have had a terrible experience. I have emailed Ashley (management) twice over the last year with simple question. When I have actual concerns, I receive a far from professional response. My advice. You can find better.