Who does not want the filing of their taxes to be quick and painless? When tax season comes around…read moreevery year I want it to go smooth and easy. I don't want to have to stress or worry about anything. I mean, I'm not an accountant or CPA. This year I gathered up all my tax paperwork (I took my previous year tax filing for reference, I suggest that for you too). I drove to Pickerington for my first appointment at ABS (Analytical Business Solutions) with Brian Landenberger, CPA. The first person I encountered was Michelle. I believe she doubles not only as the receptionist, but also it seems everyone's right hand man. I filled out some preliminary paperwork while she let Brian know I had arrived. He greeted me with a handshake and a smile, punctually at our appointment time. I was lead back to a conference room where we basically discussed, like old friends, my previous year tax info and the life changes that had taken place in 2019. Brian made everything seem easy. He made me feel comfortable that he was going to do what was in my best interest. I completely trust him. When all decisions were made I headed home. The next day I received an e-mail from Michelle. She was quick to communicate and get me signed up on their client portal. Everything else for my 2019 tax filing is able to be done through that client portal. ABS, Michelle, and Brian made everything so easy. They gave me complete confidence in their work and they now have a new customer for life. If you don't mind driving out to Pickerington, or if you happen to live there, and you need someone to help you navigate the filing of your taxes, call ABS and make an appointment with Brian. Tell he and Michelle that I say hi.

One of my worst tax experiences. Did taxes here two years. Explained our family info. Tax person…read moredid not address. After one of the years, we called back and tax person said he actually had handed return off to another individual but then remembered he had forgotten some things but would try and fix. Also said some tax perks not worth pursuing. Interesting. We owed both years, I reminded him asked about tax regs that I thought we would be eligible for. No real response accept, not worth it.Took our taxes to another firm, presented same info, didnt mention previous firm. Two years with new firm, two refunds. He said,, you are and were eligible for all you mentioned. Contacted previous firm's owners, received vague uninterested response.

Very friendly staff explained everything to me about my taxes and what info they needed from me…read more Was using turbo tax, but with them, I was able to save more from Federal and State. Plus, they electronically filed them for me. I will be using them for now on.

Very helpful! We have had some fairly complicated tax returns for the past few years because of…read moreMilitary service. Between over seas tax deductions and multiple state taxes with non-resident deductions they were able to help us out and get us the max returns year after year! If you have tax questions, this is the place to go.

Every year I dread the "Tax Man" and more times than not we've gone to a suit & tie tax guy…read more After seeing the smaller office set up at Walmart we decided to take a more relaxed approach and we couldn't be more pleased! Amber was very personable and focused on giving us the best service! We feel Jackson Hewitt has become a friend who will always have our back. No more judgment or scolding from the "Suit & Tie tax guy for us!"

I had some complex tax matters and I needed a company that can handle more than just the basic tax…read morefiling. Marcelo listened to all my concerns, he thoroughly researched the issues and he sent me a comprehensive presentation. Marcelo's talent and dedication immediately earned my respect and my business! The Assistax team is knowledgeable, friendly and professional, and I would highly recommend them.

I have been using Marcelo's services for two years, and he has never disappointed me, always…read morepunctual, clear and patient in all my doubts. I am sure he will be my accountant for the next few years, highly recommended

quality, and fast services. They go behond to help their customers. They focus on your needs.read more

Joe was so kind and helpful with some very specific multi-state tax questions. Highly recommend if…read moreyou'd like a personal touch and not a large corporation who doesn't really pay attention to your individual needs!

We have been using Marcoin for the past few years and always very happy with them!! I would…read morerecommend them to anyone needing tax service !!!

I got to meet with Jerry the company president as my accountant in early March. He literally forgot…read moreto do my paperwork for over a month. Once it was all ready to be paid and filed I was charged $100 more than quoted over the phone. But we paid without speaking up because we thought they were good. We thought wrong. I paid and my taxes were filed. I was owed a refund which I asked about when I paid them to file. I was told it would be looked into and I'd receive a callback. I never received a call. I had to keep hounding Jerry and calling back. Finally in the middle of June he got the paperwork together for my amendment because he messed up my state taxes. It's august and I'm still fighting with Rita Ohio for my state tax refund. This happened solely because Jerry messed up and dropped the ball. Save your time, save your money, go somewhere reliable. I called so they could hear my feedback. I told them I expected nothing to happen I just wanted them to know my feedback and that their mistakes have effects. I was told, "We're all human and we all make mistakes." This came in a very condescending tone. I'm not a child, she's not my mother or teacher. Yes we do all make mistakes. Some us more than others. I'm glad they're okay playing with other peoples money. I requested a call back from the president but don't anticipate on hearing back.