Wingstop has some cool slogans... "If life hands you wings, hand life a high-five." Decent food with a wide variety of wing flavors. Spicy Korean is good with a small kick. The new Carolina Gold BBQ is awesome, but I think it's only available for a limited time. The place has loads of potential. But no... not ever again. Tonight (12/16/2022) I placed an order online for a girl's night in. Waited the approximate time for pick up just to wait an extra 10 minutes when someone finally got to me at the counter. When I noticed the soda machine had flooded, I notified the employee who frantically looked for my ticket and told me it hadn't even been started yet. He promptly tried to drain the reservoir of soda mixture, but left the flooded area on the floor. They were out of several sodas, namely the best, Dr. Pepper, Sprite, & Orange Fanta. The counter where orders are handed out was sticky. There were a few indoor tables & chairs - all mostly taken by customers waiting for their orders. Parking gets crowded at around 7PM & some of the spaces are tight. The garlic Parmesan flavor is wet, not a dry rub like my daughter was expecting. She wasn't crazy about it. The fries were cold when I got to my Jeep. The carrots & celery sticks were mostly fresh, though. Good homemade-style Ranch for dipping. + Medium 8 pc Boneless Wing Combo (w/veggie sticks, Ranch dip & 20 oz. drink) = $9.99 + Small 6 pc Wing Combo (w/fries, Ranch dip & 20 oz. drink) = $8.79 Overall: Passing on this place in Hobbs, NM. read more

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absolute garbage just close this place they take 2 hours to make 6 wings that taste terrible

Terrible, unless you like ur wings drenched in grease. Not hard to drain the grease. Would leave 0 stars if it would let me. read more

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Poor service, bad food quality and failed to give me my complete order. I would not recommend.

Service was terrible. The staff were genuine assholes. Pretty sure they were all on crack on the job. Except the one that took our orders she was nice. Our food was shit. The tables were dirty af. Dont eat here unless you want AIDS read more

ive been here on several occasions giving many chances to finish the order not once have i got my complete order. tired of this place do not come here incompetent workers, the vibe is awful, food tastes awful. read more

I mean how hard is it to cook wings? Boneless at that! Hot Wings sauce is good, Hot Lemon is good too but the wings were over cooked and the boneless were fresh-ish... VooDoo fries were under cooked and loaded with a cheesy goo. Not on my list of revisits for true. Sorry Guys but y'all sucked here read more

Terrible customer service. No sense of urgency. The amount of time I waited for my Togo order is absurd.

Waited over 25 minutes and got the wing,but the large fries,was ice cold and hard to chew4.00down the drain this was hard to believe and they put the fries inside the bag on an open tray...who does that,atleast with buffalo wild wings the fries are hot and put in a protective box,and that's was a doordach i order here i waited and its worst,and i notice buffalo wild wings are bigger wings not small like wingstop this is my bad service from wingstop and the last. ... second time i had read more

Arrived when the place opened at 11 and placed an order. Apparently they were nowhere near ready to start serving. Was the first order inside. 45 minutes to get our food and fries were cold and crispy. No trash can and floors slick and greasy. read more

I genuinely believe the hiring process for this Wingstop is to find sloppiest looking, incompetent, illiterate, sorry excuse for customer servants they can find and then tell them to do the worst job possible, because I assure you, they all excel at that. I travel for work and I've been to literally hundreds of Wing Stops all over this nation and I have had the same order since 2013. 10 piece boneless wings mango habenero/hickory smoked barbecue, sauces mixed. Not half and half, mixed sauces. Now I assure you every Wing Stops in the United States has been able to accommodate this special order with the exception of Hobbs NM and the " special" excuses there. You would have thought I told them to clean the toilet with the wings first. "We can't do that" "I can't put that in the computer". I'm not asking you to put it in the computer, I'm asking you to do less work, instead of mixing two separate bowls of five wings, I'm asking you to mix the sauces and throw all the wings in the same bowl. "Nope, can't do that" Now this obviously had me upset but more so because I was coming from Lovington and was on hold the entire drive over trying to place my order. When I arrive, the phone is sitting face down on the counter and the incompetent child at the counter tries to take my order to which I reply, "you wanna take the guy who is on holds order first"? I then proceed to tell her that the gentleman on the phone is me. This is the second incident of phone issues at this location I sat on hold for 30 min just to arrive and the phones volume was off. Run as far from this location as possible! Horrible customer service, lazy, and incompetent. From the management all the way down. My guess is this place will never improve based on the many poor reviews. Basura. read more

NEVER ! EVER EAT HERE! Waited over an hour for my wings after they said they'd be ready in 20 minutes only for them to tell me they were out of blue cheese. Employees chatting back and forth with each other instead of taking care of customers. I can't post negative stars for this place otherwise I would. read more

I wish I could put 0 stars!! These people were HORRIBLE! Waited an hour and 15 minutes. At 45 minutes I asked where my food was, and THEY HADNT EVEN STARTED MAKING IT. While proceeding to make online orders in 10 minutes max. Do not go here. Seriously read more

terrible service took over an hour to make 1 meal. completely forgot to make it until I mentioned something to them. Do not come here

They could improve on everything possibly new management, training. We ordered wings 4hrs ahead of time and was told multiple time when we arrived that we needed to wait. Needless to say we waited another hr in the store for our order. read more

Just went by today and this is the second order i've had done here. If it's not missing a sauce or drink, it's missing a few wings to the order as well chicken tenders. A while after waiting for help at the counter i also noticed that nobody, even the manager wear hairnets in the kitchen where all food is handled. read more

Customer service is piss poor. Food was made incorrectly twice and was told I cannot get refunded unless I come back the following business day. read more

i do agree with previous reviews , i ordered on doordash and they just refused to even make my order while my dasher just stood there and waited as they proceeded to tell my dasher to get out if she can't wait any longer because she had already been waiting for 45-1hr , ive never ever left a yelp review but this location needs serious help, workers are shitty and lazy and they didn't even refund me. fuck u wing stop & ur lard employees. ABSOLUTELY TERRIBLE LOCATION DO NOT USE THIS ONE. read more

We went here for Valentine's Day. So we knew it was going to be busy and would take longer than the wait time, but we did not mind. We saw one guy working hard, one talking and moving slowly, and two ladies talking away in the back of the store. Usually, when they hand us the bag, it is sealed with a sticker, but it is not sealed. I figured maybe they just ran out of stickers. Once we got home, we got ready to eat and realized out of 4 flavors, ALL of them were wrong. Skip to the fries; I ate the majority of them until I realized there was a cooked bug in my fries. I tried to tell myself it was just a shiny burnt potato, but my man cracked it open and told me it was DEFINITELY a bug. I felt so sick to my stomach. -1 star for not caring to help the other worker on a busy day, -1 star for not getting any part of the order right, -2 stars for having completely unhygienic food premises, and -5 for cooking and serving beetles. (The ONLY reason it is getting one star is because I HAVE to rate it something). read more

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Was put on hold for 30 minutes at a time. TWICE! Service was slow and not helpful, got our food cold. No ranch, also no garlic parmesan THAT WE HAD TO PAY EXTRA FOR. Poor quality and service. read more

Horrible customer service.Would not recommended here to anyone.waited almost an hour just for them to tell me they didn't have my order and when I asked them if they could make it again they said no. and that is the s time that this has happened to me personall. read more

This is one of the worst wing stops in America. 9.5/10 times they WILL GET YOU ORDER WRONG, but you just have to deal w it bc it's the only wing stop for hours... read more

The only good thing about this place is the food obviously, but the service SUCKS! Waited in line for 20 minutes before any of the employees noticed me and helped me out. read more

2nd time here with same result. Ordered online, app said order is ready. Get here and wait 30 minutes for my order that was "ready"

If I could leave zero stars for this location I would. I have never left a review for a restaurant before but I made an account just to post this review. I placed an order for 6 wings online. The wait time was 45- 56 minutes. The online system didn't update to tell me the status of my order after that at all. I called twice to see if my order was ready and was put on hold for over 15 minutes both times before I just hung up. I figured they were just busy. I decided to go get my order a little early and when I arrived there were about 8 employees and no customers. The lady that gave me my order had a horrible attitude but I just took my order and left. When I got to the car I checked my order and it was ice cold. I had my husband go back inside to explain to them what had happened and to see if they could reheat my food. The manager told my husband to take the food home and reheat it himself and that it wasn't his problem! My husband then explained that it was ridiculous that even though there were no other customers I was still placed on hold and no one ended up helping me at all. The manager then asked him what he was going to do about it! This is the worst customer service I have EVER experienced in my life. After everything I took my food home and reheated it in the air fryer and my wings were still gummy and disgusting. read more

Try 0 stars. This is the worst Wingstop I have ever been to, and I'm surprised the corporate office doesn't shut it down out since is it so embarrassing. This is not the first bad experience I had, but this visit takes the cake. The resturant has very little seating, tables generally not wiped off, tea is usally out, often no one answers the phone, and when you order a head of time, your order isn't ready and you end up waiting. This time, I ordered my wings on line a day and a half early with the app, and tried to call several times the day I was supposed to pick up the order to verify it 2as received, and no one answered phone although they were open. I walked in to see a lot of employees way in the back on their phones, and of course they never got my app pre-order. The manager said they never got it and just pretty much blew me off. I just walked out, since I did not want to wait the 45 minutes plus that I had overheard for an order. What a screwed up place! read more

This is the most disrespectful, slow place in Hobbs. Not only are they very rude every single time I go in Wing-stop, but they hardly ever get your order right. As I walked in the cashier was talking very loudly to a man just trying to order fries. I ordered 12 wings while I was still over 30 minutes away, and when I got to Wing-stop they said it would be 30 more minutes. They got angry when I canceled my order. Although i'm not going to wait an hour for food that's sitting on the counter. read more

Very very slow, I placed an online order, showed up 21 minutes later as I was advised in the email, then stood there for another 30 minutes waiting for my food. The employees work with no sense of urgency, and had no concern that my order Took three times longer than what what I was told, they also could not be bothered to say sorry or thank you. read more

I went into the restaurant at two different occasions each time I went in I had a terrible experience. The first time I was told they were out of fires. My husband was sitting down already and I walked out and the person behinds me had ordered and had fries in there order. So they must have just not wanted to serve me? This last time I went in the lady that was going to take my order was just out right rude and had an attitude. She had said I should just go and order because it was going to be awhile. So I left and ordered online. When I got back the restaurant was pretty much empty and there was two people a man and a woman when they seen my husband and I walk in the continued to talk and ignore us standing waiting on someone to help us, they walked to the back and the phone rang. Than the lady said she be right with us. This is the same lady that told me to leave and order. I had told her I ordered online was was there to pick up. She gave me my order with the wrong size cups. I told her I had one 32oz so she than gave me the right one. I went to fill up the cups and the ice was out. She than filled it and was rude about it. Right before we left my husband noticed that there was now about 5 employees. He asked for a manger and the guy employee just stood there so I assume it was him. He told him that they need to fix their attitudes because everyone was so rude. After we left, we had parked right in front so you could see everything in the restaurant. You could tell they were talking about us and laughing. There was two other couple sitting down eating and a man that looked to be waiting on his food. That was rude and unprofessional to do. I have been to plenty of Wingstops as we travel for work and this has got to be the worst Wingstop and actually the worst restaurant that I have been to.. I always write reviews so that other people will understand and won't have to experience what I went through if it was bad.. read more

This has had to b the worst wing stop I ever been too they really don't have much to offer because they had no fries I walked in the place and there was smoke everywhere like if they didn't turn on there air vent in the kitchen on. Then I asked for a cup of water and they said I had to buy a fountain drink for 1.99 plus tax I got my wings and ate there but I will never eat there again #worstwingstopever read more

I've heard many bad reviews about this wingstop But I gave it a try during lunch time, the girl in the front was very helpful and I got my order in less than 15 min since they didn't have many orders before mine, wings were freshly made and fries were crispy. Will be ordering from here again for sure read more

If there were any way to give less than 1 star, I definitely would. Online orders are consistently wrong and take well over the time that you are told. We sat and waited on our order for over an hour in the store, just to get home and find the food was not hot not fresh and was wrong. When we asked to be refunded in order to leave to get food from somewhere else we were told they could not refund online orders. New management and a complete staff overhaul needs to happen NOW! read more

It was ok. There is definitely room for improvement. The wings all had an "off" flavor sauce to them. Good luck.

If you've never had Wingstop wings before do not go to this location for your first Wingstop experience. This place is terrible. I travel for work so I eat at Wingstop's all over the country and get the same great wings at all the locations...except this one. If you're craving wings I guess go to Buffalo Wild Wings which normally don't hold a candle to Wingstop. read more

I've been in Hobbs for two years when I first came here Wingstop was horrible and now it's the best wings in Hobbs New Mexico

Showed up to place @ 8:50 didn't get my order till 10:15. Order was cold and missing my fries and ranch. We were sitting right infront of the counter since 8:50 that we place order. at 10:15 we got our order it was colder than my drink and missing fries!!!! What the flip!!!! talk to the manager and he had to redo our order, got our order till 10:35 Almost 2 freaken hours for 26 wings and 3 fries!!! Our order probably came out not completed and forgotten!!!! read more

We ordered wings online and went to pick them up and the owners helped us and were amazing! The wings were absolutely awesome! We will be back thanks so much! read more

If you like to wait 40+ minutes to get cold fries and wings this place is for you! I will not be back to this location. I placed my order at 5:29pm and didn't receive my food till 6:10pm. I was the only person in the restaurant for the first 20 minutes I was there. I asked about my order twice and both times I was told 5-10 minutes. I wish I could leave zero stars! read more

Disappointed, placed a huge order to be picked up at 830. Showed up at 815 ordered was already sitting out. I asked if it was fresh...the lady said yes. As I picked up the bag it ripped because the food had been sitting for so long the condensation mad the bag rip. The put all my dips on my frys when I got home my dips were hot and my frys were cold. Disappointed..... but then again I have very poor expectations of restaurants in Hobbs. read more

Wingstop - Food was so cold had to cook it again when I got home...don't preorder. The cook the food way to soon. - Chicken Wings Near Me - Hobbs, New Mexico

Been here twice and both times fresh food and great customer service! I've been a walk in customer so Ive had to wait while my wings cook, but don't mind! read more