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    Winnie Hui - State Farm Insurance Agent

    4.3 (3 reviews)
    Closed Closed

    Services - Winnie Hui - State Farm Insurance Agent

    Homeowner or property

    Car and truck insurance

    Life insurance

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    Allstate Insurance: Debbie Chang - Interior

    Allstate Insurance: Debbie Chang

    (1 review)

    Chinatown, Sharpstown

    I normally don't write reviews on businesses who indirectly watch over my properties. But I have to…read morereview Allstate Insurance: Debbie Chang. I discovered this office on Corporate and Bellaire few years ago after my previous insurance agent sold his business. I found this office from a Google search. After I walked in, I was greeted by a friendly employee. My goal was to assign an agent to handle all my insurance needs. The employee spoke to me in Chinese and kind of funny. "So many people said that", when I told her I didn't notice this office has been at the same location for several decades. Everything was fine until a recent interaction. Wells Fargo Bank eliminated the mortgage division and transferred me a different company with a short notice. I saw paper trails between Allstate and the new mortgage company. All of these processes completed in November. So, come to find out my flood insurance was left unattended. My mortgage company wrote me a threatening letter... "if we do not receive replacement or renewal coverage, we will order coverage at your expense to protect our interest. Insurance placed by us may cost significantly more than a policy you can obtain on your own and will not fully protect your interest in the property." Wait, What? I have flood insurance. So, I walked into the office to inquire about the status. She said the Flood Insurance Company was waiting for the mortgage company to send the policy to. What? I thought you already have that info. It doesn't make sense. How is left hand doesn't know what right hand is doing? Someone, I don't remember who, reassured me everything will be okay. Just call the mortgage company back and forward the policy document. I was able to meet the required deadline. But, come on, it was a lot of work. I never had any issues with my previous Allstate insurance agent, but this one is an exception.

    From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. The Chang agency is friendly and customer-service oriented. We're committed to learning about you, your family, and your lifestyle in order to help you find the right insurance to protect what matters to you. We are a knowledgeable and experienced team who can answer your questions about home, life, auto insurance and more. My staff can speak Mandarin, Cantonese, and Vietnamese. Our office is located at 7001 Corporate Dr. in suite 139. We look forward to meeting you.

    Tran Diane Insurance Agency

    Tran Diane Insurance Agency

    (6 reviews)

    Alief

    My spouse told me they gave us a quote and I was calling to get the insurance today so we close n…read moreour house. I have cancer and I'm very sick and I can barely talk. I called earlier in the day and nobody was available. So I decided to take a nap and call back later. The woman that answered the phone was very rude and kept talking down to me and kept literally talking over me and would talk for a full minute without me getting a chance to respond. She was very snotty saying we called you back within a minute after you calling us earlier and said it very nasty. Again as I tried to tell her why I was not able to call back within a minute, cause I took medication and went to sleep. She again started talking over me. Then she accused me of screaming at them, which did not happen. Then she continued to talk over me and talk nasty to me and accuse me of being the one that was being nasty. When I asked to talk to her boss, the manager or even the owner, she told me that she was the owner, which I am 100% sure she was not. Disgusting behavior. I would never ask anyone to get insurance from this place if you're gonna treat your clients like that, you have no business being in this service. Giving me an attitude because I didn't answer the phone when you supposedly called me right back is disgusting. I don't care that you called me right back. Acting like I should be kissing your backside for your business is disgusting. I would recommend nobody to get insurance through this demeaning agency. Maybe it's because I'm white and not Vietnamese?

    Horrible insurance agency. Not wanting to assist with finding life insurance when my family has had…read morecar insurance with them for years. Jenny Tran unprofessional and demeaning.

    Hartgrove Insurance - Auto Insurance

    Hartgrove Insurance

    (27 reviews)

    Westwood

    Working with Shannon Hartgrove was one of the worst insurance experiences I've ever had…read more She quoted and bound our home insurance using the WRONG ADDRESS, which we did not discover until after paperwork was signed. This mistake cost us hundreds of dollars and created completely avoidable stress during an already high-stakes process. What made this situation even worse was her behavior before and after the error. She repeatedly talked over me, dismissed my concerns, and failed to listen when I tried to clarify details--details that would have prevented this mistake in the first place. When I finally called her out on the error, she took zero responsibility. Instead of owning the mistake or offering a solution, she became defensive and unprofessional, telling me "this is my agency, I own this, and you can't escalate to management." That response alone speaks volumes about her accountability and customer service standards. If you value: * Accuracy * Professionalism * Being listened to * An agent who takes responsibility for their mistakes Do not use this broker. A basic error like an incorrect address should never happen, and the refusal to own it afterward is unacceptable

    My husband had a terrible experience working with Shannon. Working with Shannon!…read more She quoted and bound our home insurance using the incorrect address, which we did not discover until after paperwork was signed. This mistake cost us hundreds of dollars and created completely avoidable stress during an already high-stakes process. What made this situation even worse was her behavior before and after the error. She repeatedly talked over my husband and dismissed his concerns, and failed to listen. If you want to be respected I recommend you take your business elsewhere.

    Winnie Hui - State Farm Insurance Agent - homeinsurance - Updated August 2026

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