I went to HCA Emergency Room on Route 27 on 7/11 & 7/12 for a migraine. I was treated on Friday…read morewith great care and excellent doctor and nurses. They listened to me and gave me the correct medication and had relief within minutes. The whole process was approximately 45 minutes from entering to discharge! The doctor gave me a prescription for my medication. Unfortunately the pharmacy was closed and I had to work the next day and by the time I left work the pharmacy was again closed and I got another migraine so I had to return to the hospital and they proceeded to take care of me quickly! I got my relief and was so very happy with the care and the people who work there! I will NEVER go to another hospital again! I went to Advent Heart Hospital a month prior for the same reason and they not only kept me there OVER 5 hours they would not listen to me, gave me the wrong medication and charged me over $14,000. By the time it was done! As a matter of fact I am going back to that hospital and show them what HCA had done and what truly GOOD CARE IS! Thank you ALL at HCA

Truly don't go there , my daughter face was completely swollen from an allergy reaction and I came…read morethinking as an emergency room they had act week but we were waiting outside for a while and when I asked if there was a lot of people the security at front who seem annoyed cause I interrupted her FaceTime called strung her shoulder and said yes so I said ok I'm leaving the allergy looks like she can't breath and head out to another ER & that's when she wants to get up and ask for patient name , I just walked out honestly ridiculous

Like others have stated DO NOT come here. My wife was literally bleeding out, nausea and…read morelightheaded and almost 4 hours of waiting and nothing. We left. I will let everyone I know to not go here.

Do not come here the wait times are horrible you could be bleeding out like me and still wouldn't…read moreget any sense of priority for what your going thru they don't care for their patients please stay away at all costs.

The worst providers, unkind, rude, selfish, unprofessional, low level healthcare providers work…read morehere! Welcome in if you want that treatment! If not find better! You deserve a kind, respectful, and professional care!

This was my first time at this hospital Center. I was having a procedure for my heart and my doctor…read moreworks out of this location. We arrived first thing in the morning and went through security who directed us to where we needed to be. Once upstairs, I signed in and waited till I was called and then did the rest of the check-in. It was just a short wait before they called me and back and started getting things ready. I ended up waiting about three hours for my turn in the rotation and once they got me in everything went pretty quick they already had IV set in my arm and shaved the area they would be working on. I was awake for the procedure, but I was medicated and I got to watch part of it on the big screen of the doctor was using. The whole team did a great job and was professional throughout. Everything went really well and then I was sent for postop. I did spend a lot more time there than I thought I would, but there were things they had to be sure of, and the doctor had to sign off on my release at the end. The nursing staff kept me pretty well informed and checked on me continuously while I was there. When it was time to go, they went over all the care and procedures I would need and provided me with paperwork to cover everything. They also sent my new prescriptions to my pharmacy. If you needed an outpatient heart procedure here I can genuinely recommend them. I hope I don't have to come back for anything, but if I do, I know I will be well cared for.

Hello everyone this is place 2 be with any healthcare I tell you Everyone's treat you good and…read moreRoyal Dr.Icy_ Nurses Melinda Lori _ Amanda Front desk staffs is funny + and _ nice, I love the visted there

Had a recent surgery. The pain was like nothing I've ever felt however my post op nurses Javier and…read moreAndraya were AMAZING! They were patient, understanding, talkative, helpful and just all around top tier. Nursing is not an easy job and I pray those 2 can maintain their excellence in a stressful environment. I also ended up being admitted and my nurse Fatima was just as exceptional . Thank you for all that you do.

The Psychiatric unit at Bay Care's Winter Haven hospital is the worst psyc. facility I have ever…read moreseen. I have been in the mental health field as a licensed profession for many years and I highly recommend NOT using this facility if at all possible. A family member was there for much needed psychiatric help only to be discharged within 72 hours. This is not the first time. The psychiatrist there should have their license examined. I will be filing a formal complaint to the state about this hospital and the doctor who treated my family member.

Absolutely Ridiculous! The phone number listed just goes in circles and is not helpful at all!…read more Trying to verify that my father is in fact admitted and have been unable to reach him and cannot get reach the hospital without an extension. I thought we were advancing in technology, not going back to this nonsense!

My friend that I visited who had a weak patient never was seen by a Chaplain. Nursing was…read moreresponsive and the room was comfortable.

Waiting for 4 hours to be seen for chest pains numbness in the arm all signs of a heart attack 4…read morehours waiting!! Now am looking forward to seeing them I. Court I would love to hear their side of the story

Dr. Brian Green Located at Baycare Medical Group 1201 1st St. S. Suite 100A. Winter Haven, FL…read more33880. Phone: (863) 280-6080. Fax: (863) 229-7587. Hands down, Dr. Brian Green is the very best Doctor at Bay Care Family Medicine! His excellence in interpersonal skills is a breath of fresh air. Each time I see him I find his demeanor to be super calming. Waiting times aren't bad at all. His extensive medical knowledge is surpassed by the individual care and attention he gives to each one of his patients. He's hardworking and ALWAYS gives his FULL ATTENTION to the concerns of every single patient that I've seen him interact with. One simply cannot help but to admire Dr. Green's work ethic. He's an AMAZINGLY CARING and down to earth M.D. I never feel rushed as he sits and walks me thru some of the most frightening times of my life. Always showing so much empathy and compassion causing me to see a light at the end of a very dark tunnel...Attentively he listens to all of my concerns and gives me a general sense of "knowing" that he's there for me in the most supportive of ways. Our community is a better place because of this man. He's very sharp and on the ball, yet nurturing with a sweet respectful sense of humor. I can feel his sincerity as he communicates to me heart to heart which means the world to me. Dr. Brian Green has an uncanny ability to turn my teary eyed face into a smiling one. He's certainly a HALL OF FAME DOCTOR. It's extremely easy for me to imagine him as a King's private doctor (He's that great) YET, here he is dedicating his time for me and our community. The most wonderful doctor ever! Thank you Dr. Green for all the sacrifices you have made to be who you are today. I'd also like to thank your loved ones for their sacrifices as well. Thank you for choosing to get up every day to attend to us. I know you care, as I can feel it...this job isn't just a paycheck to you but a Divine Calling and it shines thru every single thing you do! Truly Truly I am so very grateful that you are my Primary Care Physician. Respectfully, Renee M. W

I've been a patient of Dr. Wilk's for 2.5 years. I see her regularly and once in an urgent setting…read moreI saw Dr. Ashley Falk. Both are great and took time to listen to figure out what was happening. Dr. Wilk is especially patient, an amazing listener, it is obvious that she is putting your health and well being as her top priority when she sees you. She has cheered me through successes, has given me encouragement when needed and really taken my wishes and goals in mind as opposed to just prescribing something and sending me on my way.

The nurse poked at me 5 times to get a vein without getting a second nurse to look so I left there…read morelooking like a shot drugs. Then the cash price for cataract was 1200 more then their site states. Then when they called they wanted 65000 no not a typo 65000.00 more for the operating room. WTH I should have 20/20 vision and a house to live in for 1 eye cataract surgery. I will say the staff was very nice and the Drs top shelf but their billing not so much. still fighting with them before I get a lawyer. I paid for all services up front. I want the refund from their site estimate of 1200 less then the price I paid. And the 65000.00 dropped. Now they are saying that this time is 4649.00 plus 149 for the lense.

They don't really care about your health the care isn't that great maybe two nurses are nice. It's…read morehot as crap in the room and there is a baby hospitals aren't supposed to be hot it keeps the germs alive and it makes peoples fevers high

I would like to share my sincere appreciation for the exceptional care my mother recently received…read moreduring her surgery at Bartow Regional Medical Center. The entire medical staff provided a 10 out of 10 experience, keeping me informed about her progress every step of the way. I especially appreciated staying in her room throughout the procedure rather than waiting in a waiting room. Our main Registered Nurse, Jennifer, was amazing. She checked on me constantly while my mom was in surgery, brought me snacks, and her warm, sociable nature made us feel incredibly comfortable. Before my mother was discharged, the team ensured we had all necessary supplies and thoroughly answered all of our questions. I would 100% recommend Bartow Regional Medical Center for future medical care.

Great and friendly care, wasn't given the runaround like in Lakeland Regional Medical Center that I…read morehadalready visited 3 times yesterday and was pretty worse for wares.

It's impossible to get through, the doctors are disorganized and they're all so cold and…read moreunfriendly. It's like a meat market! Not impressed with their medical care at all. Doctors don't answer questions and the desk staff is overworked and cranky everywhere I go here. The doc I thought was amazing turned out to be careless and unresponsive.

My opinion and experience only…read more My followup appointment was at the offices at 198 Ave B NW, Winter Haven FL with Dr. Christopher Miller, MD or Ms. Bobbie Skukowski, ARNP - I never really knew until I got there which would be taking my appointment. The office seems be in Chaos. My appointment was canceled, then rescheduled twice (three time really, but one was for Hurricane Michael). The automated system called to reconfirm and I reconfirmed with the computer. When I showed up, my appointment had once again been canceled and there was nobody there to see me. I'd done blood almost two months prior and had not seen a copy. So, I asked if I could at least have a copy of my lab results. They were provided. I was told I'd receive an appointment sheet and blood draw order in the mail for a new appointment in four months. Four months? I hadn't even seen anyone for the current appointment. The paperwork for the appointment and new lab draw never showed up in the mail. So, I have no idea if I have an appointment in four months or not. Even if they had made the appointment, I would have no blood draw from them. Further, I needed refills on prescriptions. Making sure my prescriptions were refilled was on my list to talk about. I'm sure I could have phoned and ask that the prescriptions be refilled. However I'm not looking for "doctor by phone messages". I came home and made an appointment to see my primary care and now am being treated with a new plan and new doctors that do not involve the Bond Clinic. My primary care addressed my prescription concerns and order a blood draw and followup. Your mileage my vary, but this is my experience.