Excellent service. Super nice people. Huge store, always…read morehas what you want. I don't buy my smokes anywhere else.

Always seemed rushed. I bought a vape pen and it won't hit. No refunds or exchanges. Waste of money.read more

This shop is not only dusty but is also very unorganized. They do have a few different smoking…read moreapparatuses for sale, but their inventory is definitely less than impressive. They would do better for their business if they focused more on their cigarette sales and left stoner's needs to people who know how to provide quality. It might also help bring in business if they maintained their shop better, broken coolers and empty display art is a completely unnecessary waste of space.

Terrible business. Sold me 2 fake disposable vapes that were also broken and stopped working within…read morethe first 30 minutes of purchase , and then denied me a refund even when I asked for HALF of my money back. Save your time and money and go to World of Smoke down the street.

Despite having a fairly decent variety of smoking accessories and counter culture paraphernalia in…read morestock, I wouldn't classify this store as a traditional smoke shop by definition. This store is more of an everything shop, they of course can take care of your tobacco and glassware needs, but can also fulfill your hydration, mastication, clothing and postal box needs. Certain items such as rolling papers and cigarettes are worth buying here for the wide variety alone, but pipes, bongs and grinders are best purchased elsewhere and online.

I buy Kratom here for my pain condition and it's the best price in town. They are always friendly…read moreand welcoming. Highly recommend

Other than the homeless that's in the area, this is my fave smoke shop. Not the owners fault there…read moreare transient everywhere in that area. Usually they don't bother you but if they do the owner is more than willing to tell them to leave, he even walked me to my car because it was dark outside when I went there last. Yes they are always on the phone, but they have family far away that they want to talk to. They still talk to you too! Very clean and they always have what I want!!

This place is awesome with great prices and they will work with you on prices as well. Decent…read moreselection and the got some pretty dope T-shirt's. I have been to various other smoke shops in Merced. All try to take you for the most money they can, Sams however hooks it up and doesn't take advantage of its customers. Highly recommend!

I am so upset my blood is boiling because I always come to this dispensary and live coming here but…read moreevery time I come here there is this Hispanic budtender thay works there and after coming for so long now I am convinced he is discriminating against me or something! It's like he's only helping me because he absolutely has to. When I ask him questions he's annoyed when I follow with questions regarding the products. He is very short with me and today he asked me if I need proof that I paid here. Like not would I like my receipt but if I would like proof that I paid here and when he said it I just liked at him grabbed my things and I left but Lord knows I wanted to address him! Idk as a Budtender you should at least have the bare minimal of customer service skills and he is just absolutely horrible to me. I refuse to ever have him help me again!

From the owner: 30% Off Every day!read more

They have great deal and good customer service. I usually…read morego Wednesday They have great Deals on pre rolls.

I've been to this dispensary a couple of times now…read more I'm kind of surprised that I'm the first one to review it on Yelp, since it already has hundreds of reviews on Google, and appears to have been open for a while. The signage for the dispensary is not great, so it's kind of hard to find. Even though I use a navigator, I've missed it on the first try every time so far. But at least the parking lot is huge, and I've never had an issue parking close up. Staff/security are not visible from the parking lot, but remain in the foyer. The foyer has glass windows so that you can see into the shop before you go in. The selection is okay but not great, and the prices are okay but not great. I would definitely not come here to stock up on a big order, but, in a pinch, I could find something that works. The checkout process here is kind of horrible. For some reason, the staff member who helps you on the floor has to "order" your items on their tablet, and then someone else goes to find them and also has to do their own inventory process, and it just ends up taking a very long time. It's funny because this dispensary is set up like some of the super efficient dispensaries I've been to in SF, but in practice, at least in my experience, they just aren't very efficient. I think the word "friendly" would be a stretch, but the staff are usually helpful. Personally, I get a little bit annoyed by them repeatedly insisting that the prices are low and that the deals are great, because they really aren't. Everything I've bought here has been fresh and has worked as expected. Nothing has been defective so far. Overall an okay dispensary with average prices on average brands.

Always a pleasure doing business in the Palm location. From the time you walk in till the time you…read moreleave the staff is always glad to see you and very helpful with any questions I have. DON'T FORGET TO TIP YOUR BUD TENDER!!!!

Colleen is always so nice and helpful. Knew where everything was, and was fast and efficient. Told…read moreme about all the deals. Some friends always go to her too, definitely knows a lot. Good all around. Store was pretty nice size too.