tried to buy furniture today and the woman at the desk was very condescending, arrogant, nasty and unbelievably mean. Judged me for my appearance, I did not have expensive clothes on or my hair done so I guess she assumed I was too poor. Horrible customer DISservice, horrible demeanor, horrible disposition, horrible manners, horrible tone of voice, horrible vibe, horrible energy. Bought plenty of stuff from the other lady in the past, loved the vibe before, but this blond crappy hair woman with the ruddy face, beady eyes and snooty voice was unbelievably pathetic. NEVER again not even if you gave me a billion dollar gift certificate. Just NO Totally fake personality with people that look wealthy. Prejudiced and crude. Apparently there are many other cool places to shop for furniture and goodies Definitely supporting them for the rest of my days. Buh bye read more

I've never encountered such rude employees in my life - not once, but literally every time I walk in this store. I have purchased numerous gifts and items for myself over the years, as I make a point to do as much shopping locally as possible but am finding it incredibly difficult to support this business - each time being more disappointed with the pretentious and unfriendly staff. The store isn't even that great - who do these women think they are? Do yourself a favor and go across the hall to Jabberwocky if you're looking for wonderful customer service and a business with a positive ethos. read more

This is a a really, really nice store. I make it a point to visit when I am in Newburyport. There is a vague French theme but mostly the items are high end housewares. Kitchen, bathroom, living room, bedroom. There is a smattering of food items, mostly canned and bottled stuff. I'm terms of the staff, I've never had a problem. They are waspy looking North Shore women of a certain age. What do you want? They ring me up and I'm on my way. read more

My family of four and I walked in, in hopes of finding a new sofa for our living room. We were rudely interrupted after sitting down and were hate crimed. They called us homophobic slurs when walking back to the counter, loudly, might I add. The salesperson also forced us to leave, telling us they had to sell. The woman said, "skedaddle", while we sat down. I will never come back after being treated like a dirty rat. I was verbally abused and traumatized. O Stars if I could!! read more

The biggest store in the Tannery by far also has by far the biggest prices. Not that it's a reason to avoid it. They have incredibly nice things and some items were unique pieces or accents that would make a great gift for yourself or someone else.There's simply too much in here though. I've seen enough milk soaps and artisan foods in Newburyport to chock a horse and they are cheaper for the same products elsewhere. I can see books, a bed, lotion, Swiss chocolates and bathrobes all within the same couple of feet of each other and sometimes wondered if I was in a store or prepping for an orgy. The staff has been rude more than once as well, so take it in while you're here, I'm sure there is something for everyone, but not for me. read more

A very unique and fun shop. Many unusual items beautifully displayed. As a frequent customer my only wish is for a more welcoming sales staff. read more

I love the items they carry but I have to be honest, the sales people (two that I know of) have never been ultra friendly or welcoming. Not even a hello. I'm blown away by this every time. Every time I go in there I think it will be different and it never is and I always leave so annoyed. I have been coming here for 6 years. Redbird, on the other hand, is the total opposite and I was told Redbird owns Wishbasket? Not 100%. I see that there is one other review and I agree with her 100%. "Hi, can I help you?" has never been said. It's insane to me. I have purposely not purchased anything just for this reason. read more

I went into wishbasket today and LOVED the different and unique gifts they have. I think the way it is all arranged is beautiful. So, I really took the time to enjoy walking around the store and taking it all in. Now here's why i am leaving a two star review- The energy in this store was completely draining. I felt like i was being watched by the two staff working. It seemed like every time I picked something up, I was meeting eyes with one worker who would just glare at me. She never once welcomed me to the store or said anything. Another worker was walking around touching everything and appearing to be shopping, just to watch everyone. It was very uninviting and unwelcoming and I truly don't think that I will be back for this reason. Like i said, there were so many cute and unique gifts and even with the prices a little high; it's newburyport and it's to be expected. I would be so happy to support a small business, just not this one. I think maybe if the owners invested in some cameras or maybe had a little good faith in their customers, this would be a better atmosphere. read more

Zero stars, I am so disappointed. The staff is so unwelcoming and was very rude. I went in just after Christmas and ended up leaving because of the customer service. They were very unfriendly. I would hope their managers will step up and speak to their staff as they do have some nice things. But who wants to shop at a store where the staff acts inconvenienced when you ask for help!? read more

A local favorite. Artfully curated selection of home decor, candles, french kitchen accoutrements, entertaining accessories and much more. Love shopping at Wishbasket! read more