The nurse with the zebra striped hair (black and grey highlights) will laugh at your child during a…read morebreakdown and is not friendly. Also doesn't seem nice towards her co workers.

Doctors offices notoriously ask you to come early and then see you late. I've left practices over…read morethis behavior. I was new to the Group Health Associates (GHA) location to establish a PCP. I was very happy with my visit, the facility was clean (though confusing to navigate when you enter), and the registration folks were WAY nicer than most I've interacted with in the recent past. Three stars because I don't have enough experience to say much more, and I was fairly put off by my 35 minute wait. On the upside, a nurse didn't take me back and make me sit in the room for 20 minutes under the guise of seeing me on time. I think this place might work out well. There are plenty of doctors here so they can meet a variety of needs, it appears.

I went with my friend to TriHealth for support; and I was also the driver lol. She checked in and…read morethe staff was very friending. The ambiance was a modern healthcare setting, bright and airy. She was there because her side was hurting and she was getting an x-ray. The x-ray indicated a slight fracture, and rest was the recommendation. Very good clinical care. Way to go, Tricare

I've been here several times. Always super service. Today I would like to acknowledge Holly. She…read morewent over and above to make sure I was comfortable in the room. I appreciate you Holly.

To back up Mary's claims, I would also like to chime in on the "administrative fee" as well. I…read morereally really enjoyed the physicians here and have interacted with 3 of them. However, once they instituted this $100 fee, I left immediately. I only go in maybe twice a year if that, and $100 may be small as far as medical costs go, but it's still $100 and I could put that money to use elsewhere. I believe they justified the cost with some mumbo jumbo, but I found another doctor that is in the same area and doesn't charge any exorbitant and unnecessary fees. If you have money to burn, feel free to utilize FMG's services, they are staffed with decent medical professionals.

Dr. Braun is a wonderful doctor, but the staff at FMG is not efficient or professional. They charge…read more$100 yearly "administrative" fee for dealing with phone calls and paperwork. But just try to get them to respond to a request for refills even when your pharmacist tries to call. Trying to get a question answered from the doctor? Good luck. And the real kicker is I paid the $100 fee and now they're sending me threatening letters for nonpayment. I paid in person and the money was automatically debited from my checking account. I have left two messages for the billing office, but I have not received any response. I will be stopping by in person to clear up this matter. I am afraid I will need to look for another primary care doctor.

My previous PCP decided to start charging essentially a membership fee, so I decided to drop my doc…read moreand seek a new one. I found a doctor and have had two visits to the office. Parking is readily available and the office is easy to locate. There is free WiFi. It's a little slow but acceptable for email browsing and other light internet needs. The magazine selection in the waiting room is acceptable. My doctor is great and up to date with modern procedures and practices. I hope that I can continue to use QCP's services for many years to come.

Dreadful! Waited in lobby 35:00 past scheduled appointment then another hour in the doctor's room…read more Westsiders are not known for punctuality.

Been seeing Dr. Heile for years. He and the staff at the practice are great to work with. He spends…read morethe time you need working through any issues with pump therapy or CGM therapy and he knows about new technologies. As always, when you find a good Dr you have to make an appointment in advance, but they are always flexible, and his nurse practitioners are equally as good.

He used to be more cordial and listened to allow the patient to be involved in their…read moreMedical treatment. He has become condescending towards any questions asked and considering that as the PCP he is the "umbrella" inclusive of all specialists involved in his patient's care, he has refused cooperation for vital testing and discounted results which required his authorization for further imaging since it is not in the realm of his expertise. Consequently, I have left him and have a caring team of providers who aren't willing to play his game

My child had an appointment here for 10:30AM. He needed some shots, simple enough. Doctors office…read moresets up the appointment and tells me went to come in. I get off the elevator at 10:31AM check in and then wait and never get called back. At 11:06AM I leave, the issue was the site wasn't sure what shots to be giving my child. Hold up! You told me you wanted to see him, set the appointment up and everything and you can't read his chart to make sure you're giving my child the right medication. NO just NO! Don't come here. They don't are about your own time and can't read or mark charts correctly either. Tri Health Complaint Phone# is (513) 862-2582 Save you some time to go and look it up yourself for when you'll need it.

The kiddos been coming here little over five years.The doctors and NP very professional and…read moreknowledgeable.I feel confident that my kids are getting excellent care.

Gloria is a skilled practitioner who sets you at ease right away. If you're feeling good when you…read morecome to see her, you'll feel great when you leave. If you're in pain, she finds ways to make you feel better and, as a bonus, can give suggestions on how to prevent the pain from coming back. If you like conversation, she can be chatty and humorous. If you like to sink in to a quiet and restful state while on the (heated) massage table, she will sense this and be silent, while soothing music plays in the background. She is a gift!