Does NOT except Medicare if you have Medicaid too! Called before I drove to location and asked if…read morethey accepted Medicare and was told yes...got there only to find out that they do not if you have Medicaid as a supplemental coverage. Waste of time due to bad communication

I was impressed with the greeting I received upon entering the office. Once my paperwork was…read morecompleted (new patient) I was seen promptly by a very warm friendly professional PA. Great to experience. I will go back when needed.

I rate urgent care 5 stars if I could give them 20 stars I would..The whole staff treats you like…read morefamily and the doctor is amazing he takes time to listen to what's going on with his patients..Very respectful..I recommend this Urgent Care to the community..Good choice, great people..I'm Dorothy Wortham and will.choose Urgent Care anytime

Best Urgent Care in Shreveport! I had been sick for a week with no sign of getting well. My own…read moreinternist will not prescribe anything for a virus. I understand this, however, a steroid shot will give you a boost to give your body a chance to heal itself. I decided to go to UrgentCare of Louisiana one week after I became ill and 4 days of laringitus and just not feeling better. Dr. Anisha Turner is the BEST! She took tests and found I had Strep Throat. Not only did she give me a steroid shot, she prescribed me FIVE other meds that kicked in immediately and by that night I was 50% better and the next day I was 80% back to my healthy self. THANK YOU DR. TURNER! RECOMMEND HIGHLY!!!!! Great staff, treated with respect and clean facility!

This is a well oiled machine. They treated me quickly and professionally. I walked in to be greeted…read moreby name by the kind receptionist. They weren't busy so I went right back for my urinalysis... then to a room. I was quickly assessed by the very kind and knowledgeable nurse. Then the nurse practitioner gave me my results... prescribed my medication, answered my questions and sent me on my way. Flu is rampant in our area so I was worried about catching it. I asked why they weren't busy. They said they have been seeing lots of patients but have been working hard. I believe it. The nice thing is they did not hurry while providing my actual care. I live nearby so I was literally treated and back home in 30 minutes.

The nurse practitioner I saw Melissa Rape was not thorough at all…read more I practically had to beg for antibiotics for my sinus infection. I have severe asthma, and she was not concerned at all. Her bedside manor was not the best as she rolled her eyes in regards to my Dr. I see, very unprofessional.

I have been going here for about a year now. I absolutely love the nursing staff along with Mr…read more Turner. Unfortunately, I have not had the best experience with the young blonde receptionist. Any time I have come in for a follow up she never had the best attitude, but recently they hired a new member to their front office and she has made my last three visits less stressful. Any time I call with a questions or concerns she has gotten it taken care of immediately, she may not have answers right away but has taken time to reach back out to me every time with the answers. She is an excellent addition to the front office staff. If you ever need something taken care of I would highly recommend speaking with her. I believe her name is Sarah.Very helpful and patient.

This clinic closed its doors without warning. It should have. Look for law suites. Andrew gong is…read morescary incompetent. His last action toward me was to get in my face and yell that he was doing me a favor. He misprescribed medocation and said that it was not in my chart....so it never happened. Ordered numerous unwarranted procedures, xrays,cat scans,and numerous other scans etc. The staff is unprofessional with the exception of a few. MY last experience with Andrew Gong he bent toward me and yelled in my face that he was "doing me a favor". For what I don't know. MY B/p that day was dangerously high and I was being monitored. Screaming in my face didn't help. I was misprescribed meds,given meds that were never discussed ,many times by Gong and by Dirk Rainwater,the owner. This clinic has re opened under the name BOSSIER COMMUNITY HEALTH CENTER. I in no way recommend going to this new clinic. I am tramitized after being verbally assaulted, misdiagnosed, misperscribed, embarrassed and even frightened. Finding a different doctor has been very difficult . I have Only medicare/medicaid insc and it's hard to find care. My review speaks for itself. Don't go here is my recommendation.

As an active duty military family, these were my plus+…read more -Tricare Prime Approved -Weekend availability -Timely placement of prescriptions to selected pharmacy -Short wait time -Electronic enrollment and paperwork submission -Quick data results -Straightforward and empathetic quality of care. Staff with people skills. -Relief hours after post discharge & use of prescribed medication Prior to arriving to this clinic I took the time to call 2 Willis Knight Urgent Care clinics. My brief conversations with those staff members gave off such a poor impression, that I was determined to find a better alternative and I did.

The NP could have treated me for my diagnosis of an Accute Upper Respiratory infection but because…read moreI would not test for Covid, flu, Strep Dr Whitman chose to only lecture me on my symptoms and how I should wear a mask, cough into my arm, stay 6ft away from people etc.... I find it really odd that I told her I felt like it was a cold and she still didn't offer up any treatment other than cough syrup. I also found it odd that she wore a mask the entire time I was in the exam room but she came back into the room to gather more information and did so WITHOUT A MASK. The lady at the front desk and the sweet lady that took my vitals were both AWESOME! They were very helpful, joyful and knowledgeable and for that I am very appreciative and rate them both a 10/10.

The Doctors are great and very helpful. If you want a great Doctor this is the place but......The…read morewait time is not good.....every time I have gone or my husband has gone you spend about two hours in the waiting room or in a back room waiting to be seen. The front of the house staff needs a lot of work. They are not friendly and act like they could care less. If you ask them a question, they have no clue. Please , please train your front of the house staff!!!!

I feel like I have died and gone to heaven. It was a total accident that I chose Dr. Rainwater and…read moreI'm so grateful I did. Every single person in the office was incredibly professional, kind and patient. Dr. Rainwater explained that when you are ill, you will be seen. I called for a new patient appointment and actually got in within two days. There aren't enough words to describe what an incredible experience it was in his office!

I went in with a sinus condition. Dr. Wen said it could be sinusitis acting up or sinus infection…read more He prescribed for conditions and said take steroid for 2 days and if still a problem, take antibiotic for sinus infection. Everyone was excellent and everything went very quickly. I was very happy with care that I received.

Came in for a very sore throat and was checked in quickly and professionally in their clean and…read morewell-appointed office. Short wait due to lucky timing (only one other person in waiting room). I was called back to exam room and throat swabbed quickly and relatively gently. Carol, (PA) came back with results inside 5 minutes and I was on my way with an Rx and treatment plan. Definitely will use Christus Velocity UC again.

I don't understand why people choose jobs they don't have the patience for! If You cant have a nice…read moreattitude when I walk in DONT be at the front desk to greet people?? If I ask a simple question why respond with such a hateful remark?? Not my fault I spent 45 mins on HOLD and decided I had the time to go up there. On another note time management skills need to be fixed. If you tell me i can take MY OWN LUNCH break to come get labs drawn why waste my time if you know they are on lunch too? Very irritating. Do better, be better, want better for yourselves.

Oh my goodness....DON'T GO THERE!!! When you call, no matter what, expect to be on hold for…read moreatleast 10 to 15 minutes; they just won't answer the call within a reasonable amount of time. Expect to wait for practically EVERYTHING. FNP Chesney Finley is down to earth; very kind; listens; does spend necessary time with each person though it might put her behind on her schedule; will read and respond to online messages that you send her. Dr Wm Maranto DOES NOT listen; over prescribes medication; does not seem to care. The supporting staff can be unfriendly; very inconsiderate of your time; and they sometimes act like you are blessed to be in their presence. 3 stars because FNP Finley does a pretty good job otherwise; 2 stars for this medical practice.