Update 2026: The rates went up about $20 to about $140. This was for one container with twice per week pickup. No consistency in price for the area. Was promised in a phone call they would go down based on discounts. Bill time came and there were no lower prices shown. Another call said I would have a credit for the next quarter. Asked them to end service and return my money. They ended the service. Charged me $86+ to pickup the container. Claims there is no place to drop off containers in the state of Arizona. They did not refund my money. I see reason to recommend this company. I'm glad there is another option in our community. Customer service reps proved to be dishonest. We went with the other option. Just say no to WM. Looks like Waste Connections will be taking over operations at Oracle Transfer Station in February based on recent Pinal County notice. I hope that is the case. They pick up the garbage. The time can vary week-to-week. Inconsistent. Rates vary for many in the community. Opened the door to competition recently. A lot of the community changed due to the high costs. Raised rates due to fuel costs. Did not lower when fuel costs went down. Guess we will be hearing about new rate increases as fuel costs rise again. At least we have an option now. Not terrible! Not great! They pick up the trash. Not the drivers fault that customer service is terrible when you call. Expect to be on the phone for at least 30 minutes. At least first 20 will be on hold. read more

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Excellent place to haul trash, organic waste from landscaping, recycle, etc... It is a gift to the greater Oro Valley/Catalina/Oracle areas! We love the place! read more

Convenient if you live around the area. Staff there always has a "what the f&ck do you want?" attitude when you interact. Could benefit from watching some customer service training videos. read more

Total scam. They say they will charge you a prorate on overages yet as soon as you go over they force you to pay for the entire next ton. They charged me $30 over what they were supposed to and they absolutely refuse to acknowledge it and change it. Will be reporting them for fraud as this is not how WM prices. read more

Quick, easy way to dispose of recyclable material. Sure is well maintained and clear of any clutter.

Driving up to and then attempting to deal with an employee today was possibly one of the worst customer service experiences I have ever had in my life. And, let me tell you, as a previous customer service department manager, I know of what I speak. The employee was rude, yelled at me and apparently really hates her job. Will never go back there again, even though it is more conveniently located that other stations. PLEASE GET A BIN FOR GLASS ONLY. Why in god's name can I not put glass in my bin at home, yet you tell me just to throw the glass in any old bin at this location. Pretty stupid. I left and went downtown. Sheesh. read more

I can only speak of the recycling bin drop off. A pickup size load of flat cardboard boxes were free and I had easy access to the drop off bin. Easy, fast and convenient. read more

Perhaps I should take off more stars. This station where I take my own garbage works fine. PROBLEM: Unable to speak with anyone at the Catalina station as it is no longer set up to speak with a person. Went through the head office out of state to get to the Catalina # (they gave me 2: one is defunct, the other noted above). The recording gave me a 520 number that had no choices that applied to my ? except for "other". That had long wait time so I hung up. I doubt they could have answered my ? I wanted to know when were the busiest times for the Catalina Station. This could be addressed on their recording. Other businesses do this. read more