We discovered water damage and mold in our home after moving our daughter's bed…read more I found Damage Control Remediation on Yelp and called them first. Joel came out the same day to survey the damage. He was amazing! He brought in a plumber and an asbestos abatement team that we ended up needing, and made the entire process as painless as emergency home construction at Christmastime could possibly be. He even reached out to check on us the day after Christmas. Every single contractor he brought in was as nice, knowledgeable, and as professional as they could be, and they all worked with us to keep the costs down. Do not hesitate to call Damage Control Remediation! They're real pros!

Great experience on a moments notice!…read more We had a flood over our kitchen floor. Joel came out the same day I called him to assess the damage. He provided an estimate for removing damage and dehumidifiers. After cutting out the area he determined the water intrusion did not require equipment and reduced the cost of the job dramatically. The quality of work was excellent. Containment was placed during the work and edges left clean and taped off.

If I could give a 0 I would. They hire project managers (Shon Irwin) that are totally unqualified…read moreto do the job. He kept lied over and over about getting samples, he said he was going then he never did. Had me go to a local dealer to see what I liked, told me he would probably go with the local company, because he had never gone to their preferred company to get samples. Then after months, he finally got samples, changed the kitchen cabinets with out telling me. He submitted A drawing that he drew up changed cabinet sizes and styles without saying anything. He showed the drawing the night the cabinets were ordered, with no heads up that he decided to change cabinet types, ie: cabinet instead of drawers. didn't put the spacers in so the cabinets lined up properly, So I ended up with this great big gap. Never followed through with scheduling. He never scheduled the painters to install baseboards or paint them. Put the gaskets in the sink upside down, then had to schedule a plumber to find out why the new sink was leaking into new cabinets. Made a mess outside the back door and never cleaned it up, so it was tracked in on the new carpet. He never follow up on the work to make sure it was done properly. New cabinet door don't close properly, drawers rub on the cabinet doors because the doors were not installed properly, finally got him to come out to fix things that were done wrong, all I got was guys fiddling around with the cabinets, but didn't fix them, they broke blinds and just wanted to glue them instead of replacing them. Most companies would replace things they broke. Also broke the on a stand. Totally unprofessional and sub par work. Not a good company. DON'T USE SERVPRO.

Still a 0 star rating. They sent us off with a $200 check and refused to pay for or own up to any…read moreof the damages they inflicted on our house. If the owners or managers are reading this, you are garbage human beings, you are TERRIBLE at your jobs (which is probably why you work the lowest rung of construction jobs--you're incompetent!), and I promise you I will spend the rest of my life convincing every person I possibly can NOT to support your business. You should be ashamed.

Stay. Away. Green…read moreState used an unregistered contractor for unlawful electrical and plumbing work, without pulling permits or having inspections, and then incorrectly told us they weren't needed. And that's just the beginning of our problems with them. We haven't been able to use our master shower in 7 months because they caused a leak just before Thanksgiving of 2025, and they haven't fixed it. Our Christmas photos have 3 large, beautiful holes in the ceiling, above our tree. And their contractor left our jetted tub in a hazardous state, without GFCI electrical protection, and we've been told not to use it for our own safety. You can see they've been cited for multiple issues - the state provides a tool to verify contractors, here: https://secure.lni.wa.gov/verify/ Their tile installer did extremely poor-quality work. Like jagged breaks in glass accents, wandering tile cuts, edge pieces not lining up, grout in the wrong places, and lots more. The account manager and project manager reviewed his work and said it was industry standard. Literally, they looked at this big, jagged piece of glass glopped in with grout (among tons of other problems, large and small) and told me it's industry standard work and they wouldn't fix it. Not joking. It makes more sense when you hear that: - the account manager is the son of the project manager, - the project manager hired his son-in-law for the tile work, - the son-in-law had been in business less than 6 months, So, he did bad work which they defended. There are actual industry standards, and I read them, and his work definitely doesn't meet them. And then, still, the tile guy installed the underlying waterproofing incorrectly. It's incomplete, it's incorrect, and it doesn't follow manufacturer instructions. He made our shower curb flat instead of angled to drain water, so we ended up with standing water, growing mildew, on top of incomplete waterproofing. The repair they proposed, I discovered, would have been incorrect and not manufacturer approved, too. And then Green State told us we'd have to pay to fix it some of it. They say they have a workmanship warranty, but they ignored requests to warranty their work. So, to recap, they hired an inexperienced in-law who did bad work, asked us to pay to fix their bad work, then refused their warranty. Then there's the hole into our attic they made around September 2025, told us was fixed multiple times, then come to find out they hadn't, so they finally fixed it at the end of January 2026. Or that they fabricated our new countertop wrong, so there's a gap between the side splash and the wall. Or that they didn't seal it with silicone either so water can go straight back to the wall... So, like I said: Stay. Away.

Green State Restoration is amazing! From the very beginning when we scheduled with Ruslan, to the…read moreday Max came out to our home, we were super happy with Green State Restoration. We hired Green State to clean up our attic and crawlspace as we had signs of past rodent activity and wanted to get it cleaned up and mitigated to stop future rodent activity. First of all, they were able to fit us in on New Year's Eve which was only 2 days after we originally got in contact with them. All other companies we talked to were 2-3 weeks out. Not to mention, they were the most affordable of all the companies we contacted. Max came to our home to do the work and was incredible the whole time. He answered all my questions, kept me up to date on what he found, and even fixed a vent pipe we didn't know was broken for no extra charge. He was in and out in about 2.5 hours and got us the final report by end of day. I would 100% recommend Green State Restoration to anyone who needs cleanup and mitigation. They are fabulous!

When we purchase our house in a new development 4 years ago, the developer cut cost by installing…read moreblown in insulation in the attic. It's been a real mess to deal with. Recently we had a problem with some venting pipes that were never sealed and leaked condensation moisture into the insulation and caused ceiling water damage. It was time to make this small repair and patch, but we also decided it was a good time to remove all the blown in insulation and replace with insulation batting. Patrick from Sound Crawls came to do the inspection and gave us a quote for the work we wanted done. In our opinion he did the best inspection of all the businesses that came to give us a quote. He was very flexible, willing to do less, but explained how more could be done to make our attic so much better. We decided to go with his company and our attic now is clean, organized and has storage space that we are rapidly moving things out of our garage into the attic. Now the area is easy to navigate and access remote spots without getting covered in insulation. We are very happy with the results and speed at with the work was done. Highly recommend you give them your business.

What a great business to work with. Wonderful to have NW Sound crawls to provide the paper work for…read moremy PSE rebate. Provided a very clean and well organized clean out of my crawl space making a tunnel to my front door to my crawl space so insulation would not go everywhere while removing. Promptly, started at 8 AM and left at 5 PM. With no trail left behind. Sent Video of before and after where my crawl space was insulated tightly down. All pipes were foamed so no mice can come back. They place traps to periodically come back to make sure it remains sealed. 253-315-0172

Amazing! I have never given a review this positive before…read more We had a small flood in our kitchen- dishwasher leaked. We had old laminate that buckled with leakage downstairs. On advice we contacted Rebound and the owner Rob and his crew came and started the drying process right away. From then on the whole experience, which could have been an ordeal, was smooth as silk. They came when they said they would, yes, every member of the company. They didn't delay our job for larger ones, it moved right along. Cleaned up after every part of the repair. Excellent communication, everything made clear. Reasonable estimate and much experience working with insurance companies. They really did take care of everything and it was a pleasure to work with them to the very end. If you are freaking out right now about damage in your home call them, call them NOW!

If we could give Rebound Restoration 10 stars, we would!…read more We had water faucet leak in our Kitchen that flooded our cabinets, leaked through the floor and into the downstairs finished basement. It soaked the ceiling support beam and post. It also soaked our downstairs carpet and pad. We called our Insurance agent of many years who referred it to their Claims Department, but he was of no help afterward. The first Claims Adjustor was difficult and adversarial. He ordered a national "Cleaning and Restoration" company to come to our place and put in heaters / blowers for days in order to dry out our kitchen and downstairs. Their crews ripped out the drywall in the ceiling and beams downstairs, They ripped out our kitchen cabinets and propped up the granite counter tops with 2x4s and then left! The cabinets were not supported properly and started to sag. At this point, the national company quit and left!!! It is important to note that the insurance company adjuster ordered this work and paid the co. directly for this work. But, then they told us that the rest was our responsibility! We were supposed to go find a contractor that would repair what they left. We were expected to go find estimates and then negotiate with the insurance claims department for reimbursement. I called a total of 21 contractors over the next few months! Five never showed up. Four recommended that they just tear out the kitchen and start over, which the Ins. Co. would not approve. Six companies were honest enough to tell me that they could not do the entire job, but referred me to other contractors. Some were handymen that just weren't capable. One owner was a fast talking con artist, who wanted us to give him $2,500 down and then sign a contract before he would even give an estimate. It was obvious that he wanted to bilk the insurance co.(and me) for all of the money that he could get. One wanted us to pay $250 for his time to provide us with an estimate if we did NOT give him the business. Another contractor said that he could do the work, but it took 2 weeks of begging to get the estimate. We discovered that about 1/3 of the items that he'd discussed were not on the estimate. Frankly, I didn't trust having most of these people in my house! When I asked several if they were licensed, bonded and insured, they disappeared ! Meanwhile, our Kitchen Stuff was piled throughout our living room and dining room. Downstairs furniture and items were still stacked in piles. Finally, after a couple of months, we contacted Rebound Restoration! John Marsh, their estimator, came out to give us an estimate. He was professional and patient with our questions and he provides us with a thorough and complete estimate of all of the work. He was a standout from everyone else who came to our home. He assured us that Rebound could rebuild the "boxes" under the countertops, save our counters and reinstall the cabinet faces. He was patient and educated us. He was accessible when we called for clarification or we needed information. About that time, our insurance company changed adjusters. The new adjuster was impressed with the Rebound Estimate. It helped that Rebound Restoration and our insurance company use the same software program. Approval was a quick process after that. Rebound is excellent at mitigation. They worked hard to communicate with our insurance company and justify the necessary work and expenses. I made sure that each stage of the job was approved by the insurance co. for reimbursement. This is important, as the insurance company does not pay the contractor directly. We cannot speak highly enough of the quality of people that work for Rebound: Rob, the owner; John, the estimator; Rene, the Painter; Jeff, the cabinet maker; Nicole, the scheduler; Jaron the project manager, and Theron, all round handy guy and carpenter asst to Jeff. Their work was superb. After months, our house is now being put back together. Everyone of them is professional, hardworking, caring, and easy to do business with!!!! My only complaint? I wish that I had called Restoration Reconstruction first. I told the insurance company that while it is sad that I had to learn the construction business and spend countless hours and months researching this, it was worth it as finally we found the right guys. Rebound could have done the entire job. Had we known what we know now, we would not have let the original adjuster call in his national company and then just leave us in the lurch. Sorry for the length of this review, but I hope our story helps others. If you are patient, polite, and persistent enough you will finally get through the experience and keep your sanity. It sure helps, though, when you have someone like these guys to help get you through it.

Highly recommend Rainbow, prompt, efficient and honest service. Teddy went beyond expectations to…read moreget our dryer venting system clear and reworked faulty initial installation performed by others. Answered questions honestly without selling additional and unnecessary extra service. He left the work site cleaner than he found it!

Rainbow International cleaned our carpets in February and I have been meaning to write this review…read moresince then! They were super busy due to the record flooding in November, but since we were about to close on our house and I wanted to have the carpets cleaned for the new owners they worked super hard to fit us in. They were super professional on the phone and when they arrived. They were efficient and did a fabulous job. I highly recommend them.

These guys are friendly and professional and offer premium services. But, let me just preface my…read morecomments with the fact that I was grumpy with them for the past six months because everything took longer and cost much more than I expected. However, this was the first time I had dealt with such a situation (bathroom flooded and seeped to the rest of the condo and the floors needed to be redone). I didn't realize there were three different areas of work that needed to be done: mitigation and cleaning, deconstruction, and reconstruction. I thought "mitigation and cleaning" was the sum total of what needed to be done and inclusive of everything. I had no understanding that there were three phases. It could be that someone in the company tried to explain it to me, I don't know. I was dealing with too much at the time (health concerns, a mother with health concerns, moving, etc.) and nothing was going right and it made me really grumpy thinking about how much money was going toward this project and how long it was taking. However, the Cleaner Guys continued to be professional and polite throughout the experience. Once they were done with the flooring and repairs I was very, very happy. They did a fantastic job not only with the flooring, but also with repairs, repainting, replacing, etc., and the condo almost feels like a brand new home. I am very happy with the work that they did. Just remember that it will cost more and take longer than you expect it to. It's not going to be a sprint. It's going to be a marathon.

The best company I have ever used! They were caring and professional. I wish every company was as…read moreefficient as Cleaner Guys! From the office staff to the crew that came to clean a burst sewer pipe under our house, they were all amazing! Honestly, they deserve a lot more than 5 stars! Terra W. 5/6/2025

When my neighbor hit the overhang of my house with a U-Haul I was nervous about finding a good…read morecontractor to fix the damage. David did a great job of repairing the damage, you can't tell that the accident never happened and the paint match looks perfect. His quote was also the lowest of a few businesses I spoke with. I would definitely hire David again and recommend his services!

From the owner: At Pacific Restoration Services, we bring expertise and dedication to home renovation and…read morerestoration projects across Washington. Our skilled team focuses on enhancing your property's functionality, aesthetics, and safety. With high-quality window replacement, we boost energy efficiency and curb appeal. Our mold remediation services ensure a safe, healthy living environment, while our modern bathroom refinishing gives your bathroom a fresh, contemporary look. We excel in building and restoring durable decks, maintaining chimney safety through comprehensive restoration, and managing all aspects of storm damage restoration, from tarping to structural repairs. We also specialize in seamless home additions that expand your living space, enhance your home's exterior with expert siding repair and installation, and provide prompt crawl space foundation repair for stability and safety. Our kitchen renovation services combine functionality with modern design, and our door repair and installation services cater to both commercial and residential needs. Additionally, we are adept at preserving the charm of historic homes while upgrading them to meet modern standards. Trust Pacific Restoration Services for all your home renovation and restoration needs. Our commitment to quality craftsmanship and customer satisfaction sets us apart as a leader in the industry. Contact us today to transform your home with our expert services.

Off to a great start I was able to receive a call from the owner Seth and an appointment time…read morewithin about 7 minutes. Time will tell when we meet tomorrow! I am excited!

I had a backyard deck done and Seth and his crew did a great job. They wer very knowledgeable and…read moreprofessional and the price was reasonable.