One week.. one week is all I had to find a home for myself and my children. I was extremely…read morestressed out and that's when I met Mathew Toussaint. He took the time to get to know me and what I was looking for in a house and he started searching right away! He was quickly able to set up viewings and guide me through the process of filling out applications. Not knowing much about the housing market and what to look for, I was lost but working with Mathew was a breeze! Mathew is very knowledgeable and has an engaging personality which made it so easy to work with him! I highly recommend SmoothPm for your renting/buying needs! Thank you so much again for helping my family find our forever home!

Worst property management I've ever had the misfortune to deal with. Avoid at all costs, protect…read moreyour rights, and get very familiar with the Residential Tenancies Act.

I use to have my house rented through ACSO. There are so unprofessional. Never got paid on time. So…read moremany extra fees. They allow terrible tenants to live in you property. I'd give them zero if I could.

Terrible company! When you call it always goes to voice mail. Whether you call or email or text,…read morethere is no response. I have no idea if the message was received or being acted upon. Grass cutting and spring clean up still not done and it is mid May. My grass is 6 inches long. It was the same last year!. Winter snow removal is sloppy and usually delayed. They are not following the Condo act. We haven't had an AGM for 2 years. We donot receive meeting minutes or other notices, except for the one where they tell us that our rates are going up!!

Awful group. They never call back, they rarely pick up and whatever you need them to do you can be…read more100% sure they won't do it, lol. Took 4 times for bell Canada to return to set up internet. Management kept saying they'd unlock the service room and each time bell would call to say "still locked.." no apologies, nothing... Just one day it was open - they didn't even contact to say it was then. They needed my key to get in for an inspection and said they'd leave it under the door. They forgot, wouldn't answer their phones (including emergency line) and I had to have my wife home early the next day to let me in... Eventually after a day or so they silently slipped the key in and left... No apologies, no call back, nothing. If you are looking for a property management team, this one is not for you.

Lived in one of Dubricks properties for 14 months until I discovered multiple homeless people and…read moredrugs being used/smoked/dealt in the unit below. I don't even know where to begin or which parts to describe because the whole ordeal was extremely stressful, time consuming, and bad for my health (breathing in meth residues) all while paying $1000/month HA! Random people coming in and out of the building zonked out on drugs banging on the window below mind screaming for this guy, strong smells coming from the unit, domestic incidents/police called weekly....this went on for over 6 months....no eviction, no apologies, sympathy or ANYTHING from management. They just didn't care they had homeless people doing drugs in one of their units. The daily screaming/shrieking/violence wreaked havoc on my recovery through PTSD Had a leak in the bathroom ceiling one time, two weeks after calling for repairs the leak was patched with plumbers tape, and our ceiling had a hole in it for a good 3+ months before someone came and installed what looked like a randomly found piece of plastic over the hole, just screwed this oddly shaped board over the hole and it never was fully repaired. Thank goodness we never had any other repairs needed. Frankly, the dodgy craftsmanship didn't even phase me when there were people not paying rent coming and going dealing and using drugs, while I was working hard to pay rent... I feel extremely violated

If I could give 0 stars I would. I am a current renter in one of their units. It's an older unit…read morewhich is fine, things are gonna need repair. Every time I called with a problem my property manager Pam would act like I was wasting her time or inventing things. Here's the list of what I had to deal with. They also do not offer direct deposits like all the other landlords I have dealt with the last ten years. I find dealing with checks to be inconvenient, I normally pay my rent a week early, as soon as I have my check. Repairs 1. My front steps had a big chip that slanted downwards, no railing, my side steps where three cement blocks completely unsecured, wobbly and dangerous. They told me upon moving in it would be fixed that month. 4 months later when I almost fell for the fourth time they finally fixed it. I had to get upset with them as winter was coming and I did not want to get hurt. 2. No alarms or Carbon monoxicide detectors for 7 months. 3. No working front porch or basement lights for 9 months. I had to use my Christmas lights to see on my front stairs at night and could only do laundry during the day as doing laundry with a flashlight did not work out too good. 4. Cupboard is falling off in the kitchen, they have not fixed that since I moved in. Told them several times. They just told me to take off the door. Nice eh? 5. Hood above my stove almost caught fire, took 2 weeks to fix. That one I am ok with 6. My front door knob fell off :/ the repair was done the next day, but get this. They could said they could not fix it. There is a door knob there that does not work. When they installed a deadbolt they installed it 2 feet from the top of the door. I am 5 foot 2, it was above my head and clearly unsecure. If someone kicked the bottom of the door it would open. When I called and let them to let them know this does not suit, Pam again tried to turn it around on me just complaining about nothing. They fixed it the next day. Not pretty, but matches the rest of the half ass repairs they do here. My door can only shut now with a deadbolt. 7. There was a live wire in our basement wall just hanging there, they had to rip out half the wall to make it safe. One of the reasons I liked the unit was the finished room in the basement. They would not repair the wall or reimburse us to repair it as Pam put, it's just the basement. I was hoping to make it into an art studio. Made me sad as they do not care about their units so why should we. 8. The new neighbours. This I cannot really out on them, but my walls are thin. We can hear everything. This family that moved in is loud. Not music or parties or anything like that. They yell at each other constantly. They also drop the f bomb several times a day. I have an autistic son, I do not like them hearing that. I let Pam know. She had me write an email to complain. But that's where it ended. It's difficult living with all the negativity I hear through my walls. I am a positive and easy going person, I try to ignore it. The only thing I can really do is call the cops. Which I have done 3 times now when they get out of hand. 9. Back fence is falling apart rotting wires, the trees in the back need trimming to. There currently is a branch hanging on the phone wires. This will snap eventually. It's been like that since we moved in. 10. The bathroom ceiling is yellow and gross! They painted when we first moved in. It's bled through, quite unsightly. The bathroom cabinet under the sink is rotting as well. We can't close the door either. Tub is also rusted. Nothing serious just not pleasant to look at and I make my bathroom my oasis. I love baths but I won't bathe in that rusty old tub. I am on a waiting list to move to an apartment with mangement who take their tenants seriously and also take pride in their units. These ppl are slum lords and will do anything to avoid fixing things in the units. Pam is difficult to deal with, she acts like you are beneath her, everything you say is wrong and makes you feel bad in general. The stress of having to deal with her makes living in these units unpleasent in general. DO NOT RENT FROM THESE PPL!!!!

Trevarren Property Management staff do an exceptional job taking care of problems and issues at the…read morecondo building where I live. Each and every time I have called with an issue, they have responded quickly and it was taken care of. The owner of the company, Dave Glithro , is professional, respectful, and seems very serious about doing a good job. It's good to know that the condo board of my apartment hired a caring company. A H

Worst property management ever. The owner Dave Glithero is arrogant and lazy. Had snow piled 2…read moremetres high in my parking spot for months last year. He kept promising to fix it--nothing happened. A tree started growing into the foundation. Dave promised it would be removed--that was a year ago. Nothing. Waterloo bylaw states all steps should have railings. Told Dave, still nothing. Fence is broken from snow piled against it, garbage strewn against fence of common elements--nothing done. Concrete around steps falling apart. Loose railings. Overgrown weeds. They charge almost $600 a month and do less than the minimum. The worst part is the condo board is gutless and won't take him to task for his incompetence. The guy is a disgrace!

Wes is truly exceptional! His passion for his work and dedication to his clients are unmatched…read more Whenever an issue or urgent matter arises, Wes is on top of it immediately, ensuring everything is handled promptly and professionally. I've never experienced a property manager as reliable and consistent as Wes. Choosing MC Capital Property Management is, without a doubt, one of the best decisions you can make to protect and grow your investment.

From the owner: Tired of the stress of managing your rental property?…read more At MC Capital Property Management, we make property management easy, seamless, and profitable. From finding reliable tenants to handling late-night maintenance calls, we take care of everything so you don’t have to. Our services include: • Rigorous tenant screening to quickly fill vacancies with quality renters • 24/7 maintenance support to keep your property in top shape • Transparent rent collection and financial reporting for peace of mind • Proven marketing strategies to maximize your property’s income With MC Capital PM, you’ll enjoy hands-off property ownership and consistent cash flow. No more headaches, just results. Ready to experience stress-free property management? Book your free consultation call today! We’ll discuss your property’s unique needs and show you how we can save you time and money. Limited spots available! Call us at (416) 319-1469 or visit www.mccapitalpm.com. Your Property. Our Priority.