My mother stopped by to check on getting a second opinion on some work done by another…read moremechanic--for an ongoing issue that might benefit from another perspective. When he found out who did the work, he talked about how well he knew the guy and said he would've done the same thing (not even having seen the car). He said she could bring it by for testing, but he also told her he's expensive. Ah. Okay. Message received. You don't want our business. We won't be going back to find out if he's a decent mechanic or not. But I thought other people might need to know that this mechanic even describes himself as "expensive."

Forward- Vehicle involved-2005 Jeep Grand Cherokee, 5.7…read more About me - Retired now but x-auto-mechanic; have been working on and with all types of vehicles since the '80s, so my extensive experience is of great value to me when it comes to knowing another credible auto-mechanic. Early Sept 2021, we began experiencing new issues with this vehicle, in short: 1. The throttle acceleration would sporadically jump (as if one was to tap the gas pedal on and off) and then for no reason, die. 2. The vehicle would die unexpectedly no matter speed or angle. 3. Would not hold a steady idle. I used a consumer model code reader to see if I could determine the possible issue and resolve it myself, knowing how expensive it is these days for auto-repair, especially if it involved troubleshooting/replacing electronic components. I did retrieve some codes ex: U1411 which indicated the likely cause was the ECM. Well, I also happen to know the ignition switch could cause the vehicle to unexpectedly die so I changed that component first. It's an easy replacement and an inexpensive component ($30) but a little tedious to replace for most that are not mechanically inclined; however that did not resolve the issue. I researched for about 4 hours in addition to speaking to a couple of 30+ year ASE Certified Jeep mechanics who, after reviewing everything were very confident it was the PCM and not the ECM. That said, other than locating one from a salvage yard, the PCM ($1,300) was no longer available for this vehicle nor was the ECM which would have been considerably less. After speaking to John (Owner of "MasterTech Auto Repair") in Harrison, AR. and describing the issues, he assured me he had much more sophisticated equipment to perform a more in-depth diagnosis. He was relatively confident that he would be able to determine the issue fairly quickly over a few days. So that was the best and most effective way forward to determine what the issue was. After a few days of diagnostics/graphs and research, John updated us indicating although right now he was leaning towards the ECM being the issue, he only felt 75% confident. He also mentioned he was noticing some fluctuating voltage in the throttle body. In any case, he wasn't satisfied just yet and asked if it would be OK for him to continue his deep diagnostics and troubleshooting until he felt confident of the cause. I told him to keep it and do what he needed to do until he felt absolutely confident of his diagnosis because I wasn't going to spend money on an ECM or PCM if that didn't resolve the issue and he completely understood. So, 2 more days went by and we received an update call from John. After even more graphing and diagnostics and personal persistence, John said he was now absolutely confident the issue was in fact the throttle body. All in all, after previously conferring with other long-tenured ASE certified Jeep mechanics, their recommendations could have cost us upwards of $1,500-2,000+, and instead, the decision to take it to MasterTech Auto Repair was the correct choice and most affordable and effective choice and resulted in the complete satisfaction of this customer all due to John's steadfast insistence not to be partially satisfied but to be absolutely satisfied with a cause and resolution. Readers Note: Coming from a family of Auto and Aircraft Mechanics, I am not easily pleased nor satisfied when it comes to dealing with most people who claim to be auto-mechanics b/c most don't know anywhere near what they claim to know. Dealing directly with John at MasterTech was a very nice and refreshing experience and I personally and HIGHLY recommend them to anyone.

THANKYOU! We are traveling cross country from California and…read morewere in need of an oil change. I had no luck finding your average 10 minute /quick oil stop so I searched Yelp and found these guys! So glad I did. Todd took my call, made me an appointment and then took us in early! Very fast, efficient friendly and the cost was reasonable!

My girlfriend took her car there for a check engine light issue. They cleared the code, stated they…read moredid a hard reset and charged her $400.00. They did nothing to resolve the issue and told her if the issue came back it would be $1100.00 to replace the part(throttle body) which another shop replaced for $100.00. What Main Street Auto did is an example of capitalism without a conscience and poor business practice. Shame on Main Street Auto.

Great service. Our vehicle broke down on July 4th while on…read morevacation from Michigan. Not knowing the area, we had it towed to a Ford dealer. Big mistake and a wasted vacation day later, I had it towed to Drivetrain LLC. Drivetrain kept their promises, provided great service, and lower cost than the Ford dealer.

My truck had a NEW transmission with less than 300 miles that would over heat . They claimed that…read morethe transmission it was slipping and I needed another NEW transmission at over $3,000. The cause the transmission of to over heat was a simple issue of the clouded transmission lines that run through the truck's radiator and should be about the first diagnosis a competent shop would look at and is extremely common with the truck I have.That issue was diagnosed by a transmission shop in mountain home.for a quick ,easy and inexpensive fix . If I had allowed this shop to replace the transmission I would have been out thousands of $ and unless the transmission lines that run through the radiator had been Flushed (mine was completely blocked) the only true issue of overheating would not have been resolved

I paid over $1,000 to get my vehicle's A.C. repaired. After about 3 trips and over $1,000, they…read morecouldn't fix it. They also put the panel, beneath the steering wheel, in crooked, covering up the tire pressure monitor reset button!

Would recommend if you had lots of money and never wanted to know anything about what was going on…read more(also it must depend on name and what you drive). We bought a vehicle (used) (mechanic special) to help with someone with medical conditions. We had the vehicle towed to him in March. It's October. We just now got told it will be 400.00. They unhooked stuff and they can't fix it. So now we owe them 400 after all these months. We have had to literally chase them down to get any information. I stated once the girl in the front office was very sweet. That must be a 1 time only thing because after that it's very rude. The owner said him and his wife looked at this vehicle. I managed an auto shop for many years and this is very unprofessional to say the least. They are probably wonderful if you have the right name!

Wonderful service! Helped us with all aspects of our claim AND returned a repaired car that had…read morebeen fully detailed! Excellent business!

Just wanted to share my experience with these guys in Harrison AR and have to say i would highly…read morerecommend them which is something i don't usually do. I dealt with Mike and he is a very kind and patient man for dealing with my crappy auto insurance company. Despite my insurance giving him the run around he still fixed my vehicle and had amazing customer service to boot. There was a small issue with the repair that was a 5 minute fix and was really no big deal. The work was really good as well as the time table given. I would recommend Duncan Auto Body to anyone. Out of the 3 shops i have dealt with in Harrison Duncan's is 1 of 2 i would recommend dealing with.

I called to make an appointment for service and the service writer was very accommodating for the…read moretime I was requesting. We arrived 2 minutes early and were taken care of immediately. We were told where the waiting area was and proceeded there. The service I had asked for took only 40 minutes. We were very pleased with the dealership and the friendly and courteous people working there. Being from a northern state and going to a dealership you are not familiar with can be a little stressful but we were pleasantly surprised. We would recommend their service team to anyone. Dave & Kay

I just bought a 2026 Corolla. The buying experience was perfect. Our salesman, Colten Messick was…read moregreat. The car we selected was in build phase when we first made contact with Colten. We put a deposit down on the car to hold it. Colten was prompt with communications as to the status of the order. They gave us a very fair trade-in value on our car with no 'low-ball' back and forth crap. When the new Corolla did come in he did a complete and lengthy orientation of the car's technology with us. The business manager, Kelly, was so pleasant and was not in any way unpleasant or overbearing in trying to up sell extended warranties. When she presented the extended warranty options we told her we would think on it, and she told us that we had until the end of the 3 year, 36000 mile factory warranty to decide, and that was it. No pressure! The buying experience with Magness Toyota was excellent. Colten is a personable, friendly salesman who knows his product, and Kelly was so helpful and friendly. I have bought many new and used vehicles, and the Magness experience was the best by far!

Husband I are traveling and he noticed that his left front seal was leaking. We tried every auto…read moremechanic that we could find in the area including the Dodge dealership. Everyone was full and we thought that we were going to be stranded but Eric from J&B went above and beyond even though there were extremely busy and didn't really have time to fix it. He was able to get us at least a temporary fix so that we could finish our trip and get back home to our mechanic. We are so grateful to them and felt extremely blessed! We highly recommend them.

These guys know what they're doing and don't charge you your right arm for the work…read more Can't say enough good things about J&B Auto

At the time, being a college student, money was tight. I needed my 4 cylinders replaced and some…read moreother work done. I saved close to $100 for Zach to do this than to go into town. He was friendly, honest and knew what to do! I totally recommend him!!

Family owned by honest, experienced mechanics. Quality…read moreservice at a reasonable price.