Do not go here! I had multiple procedures done here. This place is not recommended as a 'center of…read moreexcellence' with my insurance for a reason. I NEVER felt welcomed except by the wonderful lady that did the bloodwork, the ultrasound tech, and ONE nurse. I was a number and an open checkbook to these people. I am under 25 (normal cycles normal everything) and have never been pregnant,(trying for ~9months) upon going into see Conway, she didn't really ask any questions about my diet or lifestyle (besides drinking and smoking) just hears that my husband works offshore so she decided we should do IUI right away! Of course I was on board...they never gave me a follow up call about my procedures, didn't seem to care if they were successful or not. Let me tell you that after a procedure even my dentist office gives a courtesy call! I brutally went through three back to back to back IUIs and when checking out the receptionist always acted as though she had never seen me before and was ALWAYS rude! I hated even calling them because of the way they made me feel. During our IVF consult we had our last straw...during her slideshow I was apparently interrupting her too much with questions and she told my husband that he should put tape over my mouth to shut me up! Uh, I delated like a balloon at that point and slumped back in to my chair with my arms crossed. No one should be basically told that ha ha you have to do as we say because we are the only show in town! We went and got out medical records the next day. I will be getting a second opinion from IVF MD in South Florida. They also bait and switched us with the IVF timeline and thank God if you have insurance they are capped at what they can charge you for procedures because if they don't the costs are crazy. After it all I felt like questioning everything...did they even do the procedures? There's no trust there at this point at all. Please if you have to go here just make sure you are aware of the bad reviews. I really want a baby but I will not be treated as a number and open checkbook. My good friend had horrible stories about Storment and she ended up going to Houston. Conway was very confident and made me feel good most of the time...I just wish the experience was so much better. The person that posted before me in May...you may think that the people would never say that to her husband but let me tell you I believe her 100%.

This place is an absolute JOKE. I have done several procedures and I can tell you everytime I went…read morethrough the process I can't say I really felt like Dr. Storment or his nurses were gunning for my success. Especially bc one of the nurses told my husband and I if we couldn't afford fertility procedures we shouldn't even try to have kids... When I started seeing this office they told me I had a minor fibroid that was non fertility impacting.....fast forward years later after several failed procedures and growing undesirable life impacting pain....fibroid is intrumural in my uterus ...grown the size of a golf ball and beyond fertility impacting coupled w endometriosis pain. I have the surgery w Dr. Storment to remove what was never supposed to be an issue. Move on and try another procedure and no success there ... On the day of the procedure which was my last of several w this doctor ...he told my husband during the procedure that his opinion didn't matter...the actual person providing me w the sperm to make this process work...what an insult to a paying customer.... Of course by no surprise this procedure was not a sucess...but when does the doctor's office follow up with me to find out results exactly 9 months later May 22 2018 from a procedure done Aug 2017... I'm sure it's only bc they wanted to try and take more of our money not bc they actually cared about me as a patient ...how frustrating and beyond infuriating my experience has been w this clinic... I would not give them a penny if my life depended on it and only would ever let them think about touching my chart unless they are willing to give some sort of refund for all of the thousands of dollars we have thrown down the drain w them over the years. What a waste of my husband's and I time and what a horrible experience and journey this has been...oh and we still have not conceived it will be two years post surgery in December.

Dr. Dunaway is awesome! I was referred here when I had a mass found on my ovary. He did a zoom call…read morewith me first and then made an appointment for me. He went over how my surgery would go. The morning of the surgery he came in my room to talk to me before I went under anesthesia. Then after surgery he came in to tell me how it went. I wasn't feeling so great because of the anesthesia, so he made sure to check up on me. My follow-ups after surgery were good. He answered all my questions and reassured me when I was worried. I had to go back for a minor issue that came up and he was able to fix it. He is great with patients and a great surgeon.

From the owner: Since 1977, the Fertility Institute has accomplished over 16,000 pregnancies from all forms of…read morefertility treatment. The practice is a pioneer in the Gulf South and the first to perform IVF in the region, achieving a pregnancy with its first IVF. The Fertility Institute continues to be recognized for its excellence by peers and health insurance companies providing benefits for infertility and in vitro fertilization (IVF). Using traditional treatments and the latest advances in reproductive technology, including IVF, intracytoplasmic sperm injection (ICSI), pre-implantation genetic diagnosis (PGD) and cryopreservation of eggs, The Fertility Institute offers hope for families who have suffered recurrent miscarriages, have trouble conceiving or have genetic abnormalities that may cause a difficult quality of life for a child.

Dr. Dunaway is the most caring doctor I've ever seen. While undergoing IVF under his care, he…read moreshowed compassion that I've never seen any doctor provide. He's 100% the best there is! Genuine person AND Doctor. We now have our miracle baby; thanks to him!

From the owner: The Fertility Institute of New Orleans (FINO) specializes in female infertility, male infertility…read moreand LGBTQ+ reproductive services, offering comprehensive fertility treatments such as IVF, INVOcell, fertility testing, egg freezing & fertility surgery, along with financing & IVF discounts. Our board-certified fertility doctors believe patient education, empathy and expertise is the best strategy for your success.

No personal care anymore. Can't ever leave message for doctors that they actually answer. Poor…read moreclient service. Horrible hospital for actual CARE

Like being herded like cattle through registration lines and lab visits?…read more If you call the clinic to schedule an appointment, they will transfer you to the nurses voicemail. The clinic isn't open on Monday's (but the phone staff won't tell you this). It's likely the nurse won't call you back for three days. Then, you will wait another two days for an appointment. 5 days makes for a long wait when you have an infection. Ended up with fever from waiting so long...Asked for a doctors excuse then was judged. One time they called me....but they had the wrong chart open and were actually calling someone else. The doctors and staff are burnt out. Dr. Dang was very annoyed when I had many questions about birth control.

If I could give less, I would. I have called 3 times in an attempt to schedule an appointment, for…read morea surgical consult / second opinion. First, you can't get a human to answer the phone. Second, not one of my calls over the last 3 weeks has been returned. To say I'm disappointed in the care of women BY women, would be in understatement.