My best friend has been receiving care for cancer for almost three past 8 months. They have been…read morekind, caring, patient, and thorough in taking care of her. Every time I visited her here they're always having a good time with my friend and cheering her up.

Our doctor was originally Dr. Alemany. Because of the type of cancer my friend had we were…read moretransferred to Dr. Mekhail. Let me start off by saying that when you have cancer it is never easy, but everyone here really tried to do their best to treat us with respect, care and professionalism. There is not much these people can do to change your circumstances but they do try to make their part as painless as possible. Dr. Mekhail's administrative assistant, Teri, is incredible. She keeps a thousand balls up in the air at once and never drops one of them. She comes to the phone when you call, she sets up all of your appointments for their office as well as for scans and blood work or any other testing done outside of their office. She has incredible follow through and she knows who you are when you call or come in. Thank You Teri. Dr. Mekhail's nurse and now part of the protocol research team is Tammy. During the first few appointments Tammy showed such kindness, patience, grace and offered us so much comfort that we will be eternally grateful. She was also full of information and little tips of how to deal with what was going to be happening. Thank You Tammy. In the chemo room a special thank you to Robert and Mel and there was one other woman, a black woman who I apologize - I don't know her name, who treated my friend with such tenderness and warmth AND expertise. You all made the rigors of chemo palatable. Thank you. There are times you will wait. They are incredibly busy. My friend grew impatient at the wait at times, understandably so, she was usually in pain, exhausted, nauseous and anxious. For me, sitting in the chair next to her, I understood the waits. So, There but for the grace of God go I, if I were diagnosed with cancer tomorrow would I go to the Cancer Institute of Florida? Yes, I would. Thank you all for your care during a difficult time.

Had recent outpatient procedure here. Everyone was very nice and the place was clean. Good…read moreexperience overall.

However - billing for that same facility turned out to be a major headache…read more Received my statement indicating amount I owned after insurance pymts were deducted. The statement included a "pay online" reference. So I did, pay online in full, got a receipt which I printed out as well as my credit card statement showing their charge & my payment in full. Then - I get another statement from the Center indicating the same amount due. Finally got thru on phone & was assured my pymt would be reflected. Didn't happen. Got another statement still showing a balance due. At this point I will probably find my "owed" amount will most likely go to a collection agency. Expect dealing with them with my proof of payment will be much easier. The Surgi Center will be stuck paying the collection agency a fee. So exasperating to find a major facility so out of touch with this aspect of their operation.

I've had a great experience at West Orange Wellness. Dr. Kyle is knowledgeable, caring, and always…read moretakes the time to address any concerns. The front office staff is consistently friendly, helpful, and professional. Appointments run on time, and if I ever need to reschedule, they are very accommodating and easy to work with. It's refreshing to find a practice that truly values its patients and provides such excellent customer service. Highly recommend!

The staff is excellent. They have helped me and my family address numerous issues. I highly…read morerecommend this office to help treat issues many people deal with on a regular basis.

First time here with one of my best girls. When we first entered we were greeted by the staff. We…read morefelt very welcomed. And we were immediately taken to the back to change and prepare for relaxation time! The whole experience from beginning to end was exactly what was needed! They begin with examining your scalp up close and personal. It was pretty cool to see your scalp treatment through a microscope ment for that exactly. After they lie you down in a whole body massage mechine. They start it and your body is being massaged they start to with your head. I had no idea what was going on but I was so relaxed I almost feel asleep. But I tried really hard not to because I snore . It went by fairly fast, of course when you are relaxed time flies. I definitely would go back. It was, like I said what I needed because life is a bummer. Now one thing I will do next time is take something to tame my hair for the after math. Like a brush and hair tie and a bit of gel or mousse because my hair looked like a lioness. That's the only thing. But other then that everything else was awesome! I'm looking forward to the next time.

This was my first time going to a head spa, and Hera Pro absolutely did not disappoint! From the…read moremoment I walked in, the lobby felt clean, calm, and inviting. My technician, Teresa, was amazing! She started by using a camera to scan my scalp, and I was shocked at how oily it was! After that, she had me change into a towel robe and guided me to a super comfortable station. She began with a relaxing head and neck massage, followed by a thorough hair wash. Then was my favorite part when she placed a hot towel over my eyes and the water halo over my hair. It was honestly one of the most relaxing sensations I've ever experienced! At the end, she blow-dried my hair and did another scalp scan, and the difference was night and day! My hair has never felt this clean, and I left feeling more relaxed than I have in a long time. I highly recommend Hera Pro if you're looking for a truly unique and rejuvenating experience!

Doctor was very informative and took her time explaining everything. She answered every question I…read morehad and was very patient. Staff was very friendly and wait time was minimal. Also, making an apt was very easy and staff was helpful with insurance questions. Highly recommend!

This was one of the best perks of being a student. They…read moregave basic clinic help and services to the students. I came here once as a student for a cough and ear ache. They checked me out and gave me a script for antibiotics. It's a nice perk to being a student. The doctor was very helpful and made sure I was well taken care of. The wait wasn't long either the day I went. There was only one other student ahead of me. I highly recommend using this perk as a student.

My father was a patient of Dr. Gavin Van Staden. We arrived at his office on Wednesday, July 2nd,…read moreexpecting to check in for an 11:00 AM appointment. Instead, we were informed by the office manager that the appointment had never been confirmed on their end and that my father was being discharged from the practice due to an alleged no-show on 6/9 and rescheduled appointments on 6/26 and 6/30. To clarify: - My father never had an appointment on 6/9. Neither he nor I scheduled one, nor were we ever informed of one. - On 5/30, he was hospitalized at AdventHealth East Orlando and was later transferred to PAM Rehab Hospital in Winter Garden, where he remained through 6/13. He was physically unable to attend, or even be aware of any appointment during that time. - It turns out the 6/9 appointment was made by AdventHealth during his hospital stay without our knowledge or consent. - I called the office on 6/26 and 6/30 to reschedule due to my father's recent hemorrhagic stroke, which has left him with significant daily challenges. At no point was I told of a rescheduling or cancellation policy, nor was I warned that his status as a patient was at risk. I was simply given a new appointment for 7/2. To then arrive and be told that his appointment was unconfirmed and that he had been discharged, with no prior notice was shocking and deeply frustrating. The communication breakdown was unacceptable. I strongly advise against seeking care from this office, especially if you or your loved one is living with a disability. Managing a disability is hard enough without the added stress of poor communication, indifference, and a lack of compassion from a healthcare provider and their staff.

I absolutely love the care I receive at Rise Modern Wellness. Where has this place been all my…read morelife?! I came in for a free introductory visit on May 6, and by the time I left, I had already signed up for a membership. From the moment I walked in, I was impressed. The facility is beautiful, calming, and incredibly inviting. The staff is exceptional--they provide personalized care, explain every treatment thoroughly, and make you feel comfortable every step of the way. I visit every Tuesday and Thursday, and I genuinely look forward to my appointments. On Tuesdays, I start with leg compression therapy and a relaxing Red Light Therapy Facial. Then it's time for Whole Body Cryotherapy--definitely an experience! Three minutes in that chamber feels like forever, but the staff stays with you the entire time, talking and encouraging you, which makes it so much easier to get through. After that, I move on to Kaasen Pro Body Slimming (localized cryotherapy to target stubborn fat) and finish with Stimsculpt Body Sculpting to help tone and tighten my muscles. On Thursdays, I receive my weekly Tirzepatide injection, another Body Sculpting session, and spend time in the amazing Red Light Sauna, which leaves me feeling refreshed. Once a month, I also receive a lipo-mino injection, an IV drip, a weigh-in, and a coaching session that keeps me motivated and accountable. What truly sets Rise apart is how they treat their members. Every visit feels like VIP treatment. The entire team is welcoming, knowledgeable, supportive, and genuinely invested in helping me achieve my health and wellness goals. If you're looking for a place that offers cutting-edge wellness treatments, personalized care, and a staff that truly cares about your success, I can't recommend Rise Modern Wellness enough. Joining has been one of the best decisions I've made for my health.

10/10 would do again. They were offering a new year reset, at a discount I got cryotherapy, some…read moreleg circulation, red light therapy for my face and a 45 minute sauna session. Everything was absolutely amazing!!! I took a few days to review to see if it made a difference. I was tired the day after, but the day after that whew! I was a ball of energy. Everything feels revitalized in the best way. The staff was fantastic, they really monitor and take such good care of you. I struggle with cryotherapy because it's so cold, but they stayed and chatted me up completely distracted me and I made it 3 Minutes!!! Can't wait to go back for some other treatments.

My friend is receiving cancer treatment here. When I visited her, the facility was nice and clean…read more All of the staff, nurses, and doctors were very friendly and helpful. There was a lot of information, so naturally there were many questions and some confusion. However, everyone was very patient, willing to answer questions, and always kind and supportive.

Review of Jose Sarriera, MD - Orlando Health Cancer Institute…read more I am extremely disappointed and disturbed by my experience with Jose Sarriera, MD. I want to specifically identify the physician involved because my concerns are about my personal interaction with Dr. Sarriera and should not reflect on other physicians or staff members who were not involved. I attended an oncology appointment with someone I love who is battling multiple myeloma. I came prepared with legitimate questions about her treatment, progress, and future care. Instead of having a respectful conversation, I experienced Dr. Sarriera as dismissive, condescending, antagonistic, and lacking the compassion that I believe should be fundamental when dealing with cancer patients and their families. While I was asking questions, Dr. Sarriera became visibly irritated, threw his hands up while speaking, and communicated with me in a manner I found extremely disrespectful. I specifically asked him not to speak to me that way. What happened next was even more concerning. During this interaction, he told the patient that she could essentially receive treatment somewhere else. In my opinion, that is an unacceptable thing to say to a cancer patient in the middle of a disagreement involving questions about her medical care. Patients and their loved ones should be able to ask questions without feeling that doing so could threaten their relationship with their treatment team. When I recognized that I was becoming angry with the way I was being treated, I made the decision to remove myself from the situation and leave the room. Rather than allowing me to simply walk away, Dr. Sarriera stood up, opened the door, and made a remark about helping me leave. I experienced his behavior as sarcastic and deliberately antagonistic at a moment when I was actively trying to de-escalate the situation. What disturbed me most was the overall attitude I experienced. I walked away feeling as though questioning him was viewed as a challenge to his authority rather than a normal part of advocating for someone you love. No physician's credentials or position should place them above treating patients and their families with basic dignity and respect. Medical knowledge is obviously essential in oncology, but so are compassion, patience, humility, communication, and professionalism. Cancer patients and their families are already dealing with fear, uncertainty, and tremendous emotional stress. They deserve an environment where they can ask difficult questions, seek clarification, and advocate for themselves without being belittled, antagonized, or made to feel unwelcome. I have formally reported this interaction to management because I believe what occurred deserves to be reviewed. This review represents my personal experience and observations during my interaction with Jose Sarriera, MD. Based on that experience, I cannot recommend him.