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    Women's Recovery Services

    4.0 (4 reviews)

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    3 years ago

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    3 years ago

    WRS has changed my life. I am grateful for the freedom I found when I went through the program.

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    7 years ago

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    Santa Rosa Behavioral Healthcare Hospital

    Santa Rosa Behavioral Healthcare Hospital

    1.5
    (68 reviews)
    11.8 km

    My recent stay at Santa Rosa Behavioral Health offered a revealing look into both the strengths and…read moreshortcomings of the facility. While food was provided in generous amounts, the nutritional value and reliance on snacks for emotional comfort raise concerns. For many patients, especially those forming new habits around coping and self-soothing, this can create or reinforce unhealthy associations with food. Beyond meals, television, brief therapy sessions, sleep, and basic coloring activities, there is very little available for meaningful engagement. Introducing a wider range of creative art projects, structured activities, and meditation practices would significantly enhance patients' ability to develop healthy coping mechanisms. It's important to note that I participated in this week-long stay as part of a research experiment--a voluntary admission--however, staff were unaware of this distinction. Each division of the hospital appears to be run independently, which contributes to inconsistent communication and uneven patient experience. Despite the facility's limitations, several staff members stood out for their professionalism, patience, and genuine care. My assigned team included Dr. Kuala, assistant and counselor Racquel, and Jordan and Dr. Blay, all of whom were attentive and highly professional throughout my stay. In the 600 division, Maria, the head nurse, maintained a steady professional presence. Charles, the medical nurse attendant, was meticulous with medications and dosages. Conner, a therapist, brought levity and comfort through his guitar, singing voice, and calm, charismatic demeanor. Among the MHTs, Edward and Teddy were especially thoughtful and supportive, and Ana's bright personality consistently lifted the atmosphere of an otherwise somber unit. These individuals work 12-16-hour shifts, often without meaningful breaks, yet they maintain composure, humor, and order--efforts that make a tremendous difference for patients who have little else to hold onto. However, certain conditions deserve attention. Due to staffing shortages, I went nearly a week without any direct sunlight--something crucial for both mental and physical health. The mandatory quarter-hour checks at night, while necessary for safety, sometimes became grueling when doors were left fully open and harsh hallway lights made sleep difficult. Additionally, some phone messages were never passed along, which is distressing for patients whose only connection to the outside world is through loved ones. Overall, Santa Rosa Behavioral Health has a dedicated and compassionate team working under difficult circumstances, but significant improvements in structure, activities, communication, and basic patient accommodations would greatly benefit those in their care. The staff named above deserve recognition for their exceptional commitment despite the limitations of the facility.

    My daughter was recently admitted to this facility and has since been discharged. I want to share…read moreour experience honestly because I don't believe this environment is the right fit for every child. My daughter is compliant, kind, and non-disruptive, yet during her stay she repeatedly called me saying she did not feel safe due to frequent fights and the overall atmosphere on the adolescent unit. She also expressed frustration with basic care routines, hygiene opportunities were limited because of the strict schedule, and even when time was available to brush teeth, she says she was denied. What concerned me most was the way some staff interacted with the patients. My daughter felt unheard and dismissed, and she reported that staff members occasionally used inappropriate language toward the teenagers. Medication also seemed to be offered very frequently despite her declining it. Thankfully, a few fellow patients helped support and comfort her during the experience, otherwise I believe her mental state could have worsened significantly. After three days, I was finally able to discharge her. Upon discharge, the facility referred us to a virtual IOP program, but personally it felt impersonal and more financially driven than individualized. Instead, I've chosen to work directly with her pediatrician to find an IOP better suited to her specific needs and personality. That said, there were several staff members who truly stood out and deserve recognition. Abby, who handled my daughter's intake, went above and beyond to make her feel comfortable. Alex, an MHT, was compassionate and supportive throughout her stay, and Tessa genuinely seemed to care about the wellbeing of the patients. Those individuals made a meaningful difference during a difficult time. One additional challenge was communication as a parent. Reaching someone by phone or getting updates about my child was extremely difficult and often frustrating. I don't necessarily place all the blame on the facility itself. To me, this experience highlights a larger issue within mental health care in the United States: while awareness has improved, there is still a long way to go in creating environments that truly feel safe, supportive, and individualized for young people. Medication can help in some situations, but it is not always the complete answer. Long-term healing also requires effective coping skills, emotional support, and personalized care.

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    Santa Rosa Behavioral Healthcare Hospital
    My dog, he says to report hospitals that violate the law.
    My dog, he says to report hospitals that violate the law.
    A woman veteran

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    A woman veteran
    Duffy's Napa Valley Rehab

    Duffy's Napa Valley Rehab

    2.6
    (51 reviews)
    10.7 km

    I attended this facility hoping for recovery and healing, but what I encountered was the exact…read moreopposite--a deeply toxic and unsafe environment that is not suitable for anyone genuinely seeking help. This rehab is run more like a prison than a place of treatment. Gangs dominate the social structure inside, and these groups openly intimidate and control other residents. If you don't align with them--racially, socially, or otherwise--you're targeted, isolated, or worse. Basic safety and dignity are not guaranteed here. Staff complicity is a major concern. Instead of providing a neutral, professional environment for healing, many staff members seem to either turn a blind eye to the gang dynamics or actively support and protect certain groups. Rules are enforced selectively, and some residents are allowed to break them with no consequences, while others are unfairly punished. There is little to no real therapeutic work being done--group sessions are often hostile, dominated by those exerting power over others, and facilitators do little to restore order or safety. Confidentiality is not respected. You quickly learn to keep quiet or say what the dominant clique wants to hear. This place didn't help my recovery. It made me feel more broken, more vulnerable, and more hopeless. I left worse than I came in. If you're a person from a marginalized background or someone looking for true healing, please stay away from this facility. There are better, safer places out there--this one is a trauma machine masquerading as a rehab.

    This was the grossest misrepresentation of a rehab have experienced. Could not be worse, is…read moredeplorable. Room bed seesm 65 years old and the bedding couldn't be worse, the noise, the food was disgusting and cheap. This is just a big con cash grab facading as genuine rehab. They made false promises, when got there could not use my vicks decongestent, could not sleep due to late night noise, the snacks and food couldn't be cheaper. So after 8 hours I left and no ride home as promised. 3 buses and one train made it home. Then get a bill for 3400 dollars for 8 hour stay. That is what prompted me to write this. Any other rehab better choice then this toxic dump.

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    Duffy's Napa Valley Rehab
    Duffy's Napa Valley Rehab
    Duffy's Napa Valley Rehab

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    St Joseph Behavioral Health Services

    St Joseph Behavioral Health Services

    1.0
    (1 review)
    11.8 km

    Monday 12/04/2023 @ 2:39am…read more Triggered while healing: Santa Rosa Behavioral Healthcare Hospital, Shame upon thee, For the way you treated me. A quest to heal, a quest to peal and not remain so mentally trill. Trill thoughts altered my way of thought. Yet those close to me did naught. Naught, they did. Naught. Shame on ya'll for doing naught. To the employees that caused excessive snot to drip from my nasal pot, At first I wished sadness upon ya'll, but now I just demand implementation of patent led SYMPATHY TRAINING. Seeing as how ya'll come to our temporary homes to work where we temporarily live, The least ya'll could do is help make us NOT feel unwanted while we are barely standing shoulders deep in heaps of past pain and misery. I witnessed. I experienced. I witnessed and I experienced the cruelty of staff and the power they created as if carrying a staff... Intentionally pursuing our triggers in hopes of getting an angry outburst just to give them something to chart about. Chart now. Chart away. You wanted to play. Don't put your pen away... Triggers have been pushed. Pushed so fiercely that The Most High had to step in, staff and all. Get behind me staff of Satan. Staff of Satan. GET BEHIND ME. You and yours can no longer twist me mentally. I command you, Father of the Dark Angels, to remove yourself from myself and all that surrounds and loves me. Go and play with the staff of Santa Rosa Behavioral Healthcare Hospital. They have an abundance of workers doing your dark work. Astronomically we heal. Collectively, we heal. Now go head, and KNEEL.... Kneel while we rest. Bless up while we rest. Stop trying to mess us up just so that you have something to chart about. Please. We will not tolerate such treatment anymore. We will no longer allow self to be Triggered while Healing...

    Erin Andersen, LMFT

    Erin Andersen, LMFT

    5.0
    (1 review)
    10.8 km

    It's hard to put into words the tremendous gratitude I feel for this wonderful and talented…read morecounselor. Erin Andersen is the real deal. She's not in it for the money. Erin is one of those rare souls who has found her life's work in psychotherapy and is doing it as a labor of love. Of course Erin charges money for her time, and her time is worth every penny she charges. But it's not a job to Erin - it's a calling. She is generous to a fault, skillful, honest, and trustworthy. Erin's expertise and professionalism as a therapist, combined with her considerable natural ability as a listener, confidant, and truly concerned person-in-your-corner, make her counseling nothing short of superb. Over the years I've found that therapists are mostly well-meaning but mediocre. Erin, however, is a champ. 99th percentile. At the very top, among the best of the best, in my experience. Time spent hunting for the right therapist is often time wasted, at best; but you won't waste time or energy with Erin. Personal fit between therapist and client critical, though it's impossible to predict. If Erin's not the right person for the job, she likely knows who is, or can give you reliable guidance and direction in your search. The benefit that I, my wife and daughter, and our entire family have gained from our association with Erin Anderson is profound, substantial, long-lasting, and extremely valuable. Thanks to Erin's hand-holding, careful advice, attentive listening ear, her faith in us, and her ability to see the big picture, we've dodged many a pothole in the various roads we've trod as a couple and as a family. You can do it. Erin can help. Thank you, Erin, for everything!

    From the owner: I am a Licensed Marriage Family Therapist (MFT 83687) in private practice in Santa Rosa,…read moreCalifornia. I provide counseling and therapy services to individuals, families and couples who are looking to create better and more satisfying relationships and who want to feel more alive and at peace in their life. Life and relationships can be difficult. You don't have to go it alone. My approach is engaged and practical, with the goal of meeting you where you are. With couples, I incorporate the work of The Gottman Institute, Dan Wile and Sue Johnson/EFT. Prior to working as a therapist I enjoyed an extensive career in the business world. In Sonoma County since 1993, I hold an MA in counseling psychology and a BA in business administration. Grounded. Collaborative. Creative. Respectful. From exploring personal growth to managing incredibly stressful life situations, get in touch with me for a free consultation and let's see if I may be a good fit for you.

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    Erin Andersen, LMFT
    Erin Andersen, LMFT

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    Santa Rosa Community Health - Vista Campus

    Santa Rosa Community Health - Vista Campus

    2.3
    (52 reviews)
    7.2 km

    This place is fantastic for low income or Medicare patients -- at least at the Round Barn location…read more I am always seen within 10 minutes of my appointment time (usually right on time if I show up on time). The doctors (Dr Udal before she left and now Dr Kumar) spend a lot of time asking questions about my entire health picture and current issue before trying many alternatives. My only complaint -- and it's significant -- is the absolutely ridiculous wait time to get an appointment. Weeks or even months. That makes them an unreasonable alternative for urgent issues. They get a very bad rap (undeserved) in this site. If you read some of the reviews are from drug seekers. One star b/c they require a drug screen before prescribing pain meds? Of course they do! That is normal and responsible! Other reviews are similar. I will say they are part of Santa Rosa Community Health Centers, and many of their locations are terrible. Brookwood for one is the worst medical facility I have ever been to in my 50 years. Unprofessional reception. At least an hour wait with an appointment, and it's not uncommon to have to wait 3 OR MORE! Completely unprofessional.

    ANYONE ELSE NOTICING A TREND HERE. OVER HALF OF THESE REVIEWS INCLUDING MINE ARE ABOUT JUST HOW…read moreHORRIBLE THE PEOPLE WHO ARE SUPPOSED TO BE WORKING IN THE RECEPTION AREA ARE, AND THAT THEY AREN'T DOING THEIR JOBS, AS WELL AS BEING TOTALLY RUDE TO PEOPLE. Don't get me wrong, my nurse practitioner is the absolute best anywhere. My complaint is with the front reception area. They'll be 10 people standing in line waiting to be checked in and six to eight people sitting in front of their computer screens totally ignoring the people in line. They're sitting talking on the phones in what appears to be personal phone calls as well basically joking around with each other, or just pretending that they don't see the people standing in line. I've worked in customer service for many years, you don't basically ignore the customers just because you think that they have to be there and you have some sort of unseen job security. Try doing your jobs and helping people who need to see a doctor instead of gossiping and goofing around on the job.

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    Not my blood yet it was left on the counter in my room :/ Gross gross gross and unhealthy
    Not my blood yet it was left on the counter in my room :/ Gross gross gross and unhealthy
    The vista family practice pharmacy is the slowest pharmacy I ever been to in my life what ever you do avoid it at all costs
    The vista family practice pharmacy is the slowest pharmacy I ever been to in my life what ever you do avoid it at all costs
    Receptionist that work here are so fucking rude and disrespectful vista needs to do a better job on who they hire.

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    Receptionist that work here are so fucking rude and disrespectful vista needs to do a better job on who they hire.
    Daniel B Pickar, Ph.D.

    Daniel B Pickar, Ph.D.

    1.5
    (8 reviews)
    10.4 km

    Those giving Dr. Pickar negative reviews are those dissatisfied with his very professional demeanor…read moreand insightful perception. My spouse breached custody orders related to co - parenting more times than I care to remember. Contrary to what others said in their reviews here, he did not favor her. Dr. Pickar basically observed our children with each parent, assessing how each of us was with our children. His behavior with each of our two children was that of a school principal, a bit distant, but chuckling when our then pre schooler said she had candy bars in her bedroom "for company" as though she were a society hostess from the fifties. He was kind, but unemotional and objective. Our children were very comfortable with him despite being very young and having been through quite a bit. Contrary to what someone else said, he also completed the nearly ninety page, very well written report in record time-mere months-something the court social worker had very much requested. His report cited specific incidents and specific issues that drew him to reach his ultimate conclusion-giving me full custody. I really need to wonder about those giving Dr. Pickar such negative reviews; probably the evaluation did not go as they anticipated. Dr. Pickar is not warm and fuzzy; he is not your uncle dressing as Santa on Christmas Eve. He is a professional psychologist, very well trained and experienced, with a job to do-and he does it.

    He never did the completed report, my bad for not asking him to finish. Too late to ask now.read more

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    Daniel B Pickar, Ph.D.
    Daniel B Pickar, Ph.D.

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    Women's Recovery Services - c_and_mh - Updated July 2026

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