The staff and level of service was amazing! I was anxious to…read morehave a stress test , but everything was explained to me every step of the way to ease my anxiety. Thank you so much.

Information that should be put on their website instead of having to be on hold for two hours they…read morewill not see you as a referral unless you have a primary care doctor with Sutter that is in Sonoma. I was referred from my doctor in San Francisco to them because my days off are up there most of the time. And being on hold for two hours, is absolutely ridiculous they need to get more help or improve things online or just give basic information. We live in a digital age.. people, absolutely ridiculous.

It's a great hospital, I've spent many days off and on at this hospital and always get excellent…read morecare

The care here was disgustingly executed. These people that swore to do no harm treated my cousin…read morepoorly right up until he died today. They blocked immediate access to him so they could get him cleaned up properly. Every time i went up to his room his pain meds were out and his tranche was filthy THIS IS NOT MY FULL REVIEW ! YELP WOULDN'T LET ME UPLOAD MY FULL REVIEW They love to call security versus calling out the nurses for not tending to him properly. Sierra had me leave on the Fourth of July While I was trying to visit my cousin and i raised Requested her to the room to discuss why he was steadily out of his pain meds when i show up. Disgusting white female with a Superiority Complex

Been using this location last one year regularly for receiving different medical services , had…read morebeen visiting earlier aswell in the last ~ 5 years, the place being within proximity to our home. Is well located, has lots of parking space, neat and tidy always, helpful staff across, competent service providers, lots of services and facilities available under single roof, extended timings available for certain services for anyone requiring later in the day appointments. Will surely recommend if in need of medical care.

I came into Urgent Care last night not feeling well, starting with front desk Martin was quickly…read morebrought me back to the room, to Nurse Zach and MA Alicia promptly got me hooked up to an EKG. Then Doctors Franklin came in and throughly examined me and explained everything to me and my husband, we trusted in his decision making. This was not the first time I saw Dr. Franklin in Urgent Care. He has treated my whole family through out the years... His professionalism and honesty made us feel at ease and comfortable with each visit.. thank you Doctor Franklin and the whole care team at Urgent Care for the best care.

Sutter Labs on Summerfield is great . Everyone there is SO pleasant, makes it almost a joy to get…read moreyour blood draw! There's never much of a wait, outstanding patient care.

Christine in the lab is amazingly helpful and so very nice. I just can't thank her enough…read more Christine helped me with a matter that took of her time and she did so so willingly and thoughtfully. She obtained the needed info and got back to me. Outstanding patient care! Very thoughtful human being. I would also like to compliment the staff at the reception desk. They too, are very nice, helpful and courteous! They are all a fine example of what the medical profession should exemplify! Human decency at its best!

I gave birth at Santa Rosa Kaiser Hospital on December 9, 2017. My birth plan was for an…read moreunmedicated, natural delivery. By the time I arrived at the hospital, I was already 7 cm dilated. Labor was intense, and I experienced panic attacks while trying to stay focused and in control. Despite the physical and emotional strain, I delivered a nearly 9-pound baby but suffered a severe and rare vaginal tear that required 18 stitches. What made this experience even more traumatic was the lack of compassion and support I received. While I was being stitched, in extreme pain, and unable to hold my baby, a nurse yelled at me, saying, "PLEASE DO YOUR JOB SO I CAN DO MINE," when I couldn't physically manage to hold my newborn. I felt completely humiliated and broken in a moment when I needed the most support. Later, another nurse told me how difficult the birth had been due to the baby's head coming out sideways, which likely contributed to the tear. However, no one had checked her position beforehand -- something that might have prevented the complications I endured. This experience left me deeply traumatized. I expected medical expertise and compassionate care, but what I received felt cold and careless. No woman should have to go through what I did. Unfortunately this experience has kept me from having any more kids 7+ years later

I takes 10-15 minutes to find a parking place. The signage is horrible so it's difficult to find…read morethe location of the physician. The signs that are there have physicians names that are no longer there. The urgent care has only one physician so the wait is normally 2-4 hours or longer. I went to the ER lately and they were amazing. I feel like it's a cattle call with all the backups and the number of patients waiting. Our medical system is broken and it's only getting worse.

September 2021. If patient and visitors are vaccinated, WHY CANT THEY VISIT. Oh, company policy I'm…read moretold while my son is dying of cancer and so scared. Staff is sympatric but they cannot do anything to help. My son has been in the hospital for 3+ days and I cannot see him. St Joseph is cruel and inhumane for patient care. Shame on you!!!

Awful experience in the ER! Terrible patient care, felt like…read morethey weren't even listening to me. Referred me to another doctor who was so awful he couldn't even make eye contact. The ER refused to give me an MRI even after saying that I needed one, he simply said "You need an MRI, but I'm not going to do that today." Then sticks me in a brace that I couldn't wear because of the pain it caused, which I told them about. The way I was treated was insulting.

Staff is attentive and caring but there are permanent residents here…read more who are half crazy or completely crazy. That definitely subtracts from what would otherwise be a good experience. I can't wait to get out of here and regain my own sanity

My mom is there right now and she had a birthday party and Summerfield was more than happy to…read moreaccommodate it. They've been great. They call me with anything that changes and thank you again.

Need to update your radiation therapy equipment to the contemporary type that does NOT use…read morepermanent tattoos!!! Options now exist that do not use permanent tattoos for radiation patients. Give cancer patients a choice to control their lives. Other facilities in the area use tatoo-less methods. To be competitive and offer best care, you should offer this too!!!

The office staff has no clue what they're doing. I have not gotten any response to any of my…read morequestions. It says they will respond in three days. Well, it's been like two weeks and nobody ever called or sent me a message back worst place I have ever been to even the manager never called me back. Kim is her name they also had no idea to order my meds. They kept getting it wrong for three months. It's not that hard to do even me that has no experience could probably have done it right. To top it off my doctor Sonia is leaving. I just started going there and now she's leaving after the third month that I've been going there. What a joke.