I was going to at least leave 4 stars if their Billing Department could ACTUALLY fix THEIR…read more mistakes but no, they are just so lazy, they can't even remember their own policy. I have worked 6 years in medical billing and administration and now I know why they didn't want me to leave. I don't care how long you have been in a job, if you don't DO your job then it doesn't count! Note: full story in images Part1-Part8

The medical staff was amazing and truly helped my daughter during her high risk. HOWEVER the…read morebilling staff is horrible. Well one person that will remain nameless at this time. Went back and stole credit card information and billed it at her leisure. When confronted about this charge Ms D said that they reuse a patients credit card for up to a year. Once verified with an administrator... this is not proper practice. When asked if a bill was sent she said yes via email on 10/27 and did not receive a response so took it upon herself to charge $520.00 UNAUTHORIZED! Has this happened to anyone else? I'm taking further action. It's like going to a restaurant and they pull your card information 8 months later to charge you. Yes ... 8 months later and no bills sent.

Finding a gynecologist is a horrendous task. Though there's an abundance of them, the quality is…read morereally lacking but in not this clinic! I found the staff extremely helpful and caring. Even though they were running 30mins late, you can tell the staff felt terrible and tried everything in their power to speed up the process. They definitely made you feel appreciated which is something you don't find often unfortuantely. Once I got into the room, I was out in 10-15mins. Scarlet (RN gynecologist) was respectful and not once did i feel uncomfortable. Tip: Fill out your past medical history and other forms online, it makes the process a lot faster. The portal also updates you on your visit and lab/test results.

Is it weird to give your gynecologist 5 stars? I think not…read more The Carolina Women's Research and Wellness Center (CWRWC)--AKA the Women's Wellness Clinic because it's WAY easier--is a small, all-female practice that really goes above and beyond to make its patients (well, this patient at least) feel good about going there. The facility is sterile without feeling it--the exam rooms are stylish and cozy with pretty sinks, cabinets, and chairs, and the art on the walls is actually really nice. I see Dr. Lukes who is totally awesome. When she explains things, I don't feel like she dumbs them down or gets too scholarly (and she doesn't know I have a background in reproductive health/have a healthy level of interest in my lady parts). Being in those stirrups is never fun, but at least Dr. Lukes and the Women's Wellness Clinic make it much more comfortable than any other practice I've been to.

I've had mostly positive experiences here in the past--typically around 4 stars. However, one…read moreconsistent issue has been long waits in a freezing room, wearing only a sheet, well past my appointment time. This included my most recent annual, where I was told we could do a biopsy, but the doctor arrived 40 minutes late and ultimately said she didn't have time. Unfortunately, the last three months have been truly frustrating. I had a small, persistent irritated spot below my clitoris, and my usual doctor referred me to Dr. Schreiber for biopsy/removal. While Dr. Schreiber was pleasant, she mistakenly removed tissue from the wrong area (labial skin). A simple "Can you confirm this is the correct spot?" before the procedure could have prevented this error. At the stitches removal appointment, she had the nerve to tell me I was wrong and that the spot I'm indicating was just irritation from the stitches below it. She agreed to remove it anyway, but didn't suggest sending it to the lab, even though I'm a recent stage 4 rectal cancer survivor. She was wrong, of course, because I felt more comfortable having just had a part of my body cut off and silver nitrate put on it than I did the entire 3 previous weeks. Over the course of multiple follow-ups and messages, my concerns were continually minimized or dismissed. I saw four different doctors: two brushed it off as inflammation, one worsened the issue by removing additional skin, and another prescribed estrogen cream only after I brought it up--and then ignored my biopsy request. Let's say they never resolved the issue, and I'm being treated by a dermatologist now who actually cares about helping. Adding to the frustration, I can never reach anyone on the phone except scheduling, and that's including the triage nurse.

Doctors are fantastic, informative, and willing to take time to answer all your questions. Although…read moregetting an appointment is the hardest thing even when the doctors recommendation has a time frame to come back. Only reason for the lack of stars is due to the front staff, I've never had a good experience with them. They are rude, have an attitude, roll their eyes, and expect you to read their mind when they need something. I tried to ask one questions about the payment, and they just plainly stated I should read what I signed better, when I was not asking a question about what I signed.

Dr. Susannah Copland is the best of the best. Not only is she knowledgeable, in every facett of…read morereproductive medicine, she is also kind caring and warm. My wife and I have been working with Dr. Copland since last November and we have 100% confidence in her ability to help us start a family. The entire staff at Atlantic Reproductive Medical Specialists is top notch. If you need help starting a family I highly recommend Dr. Susannah Copland.

From the owner: Atlantic Reproductive Medicine Specialists is a fertility center in the Raleigh Durham area of…read moreNorth Carolina. Founded by Dr. Susannah Copland and Dr. David Walmer, Atlantic Reproductive offers convenient appointment times, video conferencing, comprehensive fertility care, and a full suite of mind body services that fit patient's budget, lifestyle, and busy schedules.

I have only good things to say about Dr. Clark. I've been her patient for about 4 years now and…read morewill follow her wherever she goes. She is personable, takes her time and listens to my concerns. .She doesn't order unnecessary lab work and is super gentle with exams. She is a real down-to- earth person too, I've gotten a lot of good advice from her. The office is small and comfortable. I've never felt like a just a number to them and they have always responded to me quickly either by phone or patient portal. I've always been able to get an acute appointment within days of having an issue.Liz gets me checked in and is really nice.

From the owner: Dr. Clark has spent her entire career providing gynecologic care. She is also a wife and mother…read more Having raised three daughters, she is familiar with the needs of younger women. She is board-certified by the American Board of Obstetricians and Gynecologists, and is also a Certified Menopause Practitioner, having completed the additional training needed to deliver expert medical care to perimenopausal and menopausal women. Dr. Clark specializes in nonsurgical management of gynecologic problems. She is a Fellow of the American Congress of Obstetricians and Gynecologists, and is board-certified by the American Board of Obstetrics and Gynecology. She is a North American Menopause Society Certified Menopause Practitioner (NCMP), one of only five in the Triangle area of North Carolina. She uses her background in reproductive endocrinology to assist women in treating a variety of hormonally-related problems, and to provide expert management of those issues using bio-identical hormone therapy. She is also a member of the International Society for the Study of Women's Sexual Health (ISSWSH), and is able to assist her patients with sexual issues.

I have been going here for years and im not sure what has changed but I have never felt so…read moredismissed or unheard..from messages that haven't been answered, very unsympathetic nurses during a hard time, or providers making decisions for my body that I didn't agree with. I would not recommend this obgyn.

All righty...talking to the world about my OBGYN. This is...new. So, I'm weird about doctors. If I…read moredon't like your personality, I probably won't come back, and if I stop liking your diagnoses I probably will ignore you and stop coming back, which means I change doctors not infrequently, which means my continuity of care is crap, according to my husband the MD. Still, if I tell you I like a doctor, at least you know that's a sincere recommendation. I've seen two doctors at this practice and liked both (interesting fact - first two male obgyns I've ever been to). They were smart, helpful, friendly and generally pleasant to spend an appointment with. Nurses and reception staff are also quite nice and willing to answer my dumb questions over the phone. They've got one location out on North Duke Street in that whole medical park area, and one in Sutton Station for the SW Durham crowd - very convenient. It also may be worth mentioning that they have a nice Web site, with health-related articles and news stories, as well as discussion boards.

Nice staff! Great care. Easy in and out parking and clean facilities…read more Front office staff is kind and welcoming. Punctual appointments, not sure if I have ever had to wait to for my appointments if so it was no longer than 5 minutes ( if that) Nurses are down to earth and our PA is very knowledgeable and has a great bedside manners.

I had a really good experience with Shalicia and Tara. They both were very understanding and…read morehelpful to ease my worries. I appreciate the extra time they took to help me understand what to expect, how stuff works, and letting me know I am in control during the appointment. I really appreciated it as someone who has had a very bad experience with OBGYNs before. Thank you

Rude staff. Ancient doctor. No malpractice insurance. Very sketchy, won't let you have people with…read moreyou or any of your personal belongings.

If I could give them no stars I would, they are very rude and disrespectful no one at the front…read moredesk is helpful even down to the manager I asked to speak to Who huffed and puffed when I was trying to tell her my situation so I didn't even feel safe going anymore My moms a nurse and did not like the way they spoke to me and someone else she had called so she will be speaking to someone about the situation Down to everything on their website is is not up-to-date because of Covid they don't provide half the stuff that's listed on the website they will allow you to come in and get an abortion but nothing else unless you're getting an abortion Do not go there I've had work done with them and now they don't even want to answer nor provide me with the services that I NEED. The MANAGER told me to just go to the emergency room