Herman H. Lohmeyer Funeral Home is, by far, the best funeral home! They have assisted me in the…read morefunerals for my sister, my mother and my step-father and I got the best care and service anyone could ever expect or ask for. The staff is so very professional and caring. Their prices are extremely reasonable. I strongly recommend the Herman H. Lohmeyer Funeral Home!

The funeral home staff were so helpful, knowledgeable and friendly I feel positively comfortable…read morerecommending them to anyone needing funeral services. They made a difficult time so much easier.

Had service... place was packed... only one bathroom Imagine…read morea line of 20-people wanting to relieve themselves while at a funeral... You could have a cracked window, staining the carpet, microphone on the fritz, problem with literally anything.... And it wouldn't be as important as fixing the crapper when 100+ people are attending a service. Seriously poorly executed

This place is just phenomenal, just amazing! I can't even begin to say enough wonderful things…read moreabout this establishment! My daddy recently passed away 2/16/20 & they were just so wonderful, when they came to my house to pick up his body after he had passed at home with my husband and myself they were ever so gentle with him, they were so very respectful, everything the did and said was done with so much love and empathy. They are very respectful charismatic, loving, kind, nurturing sweet people. Everything they did and offered us during our time of need was so very tasteful and elegant. The prices were quite fair as well. I didn't feel like I was being lied to or taken for a ride on anything I did with them and even still months on down the road they still maintain contact and send me cards making sure that I am okay. This is thus far the best place you could ever possibly want to go if you ever unexpectedly or suddenly loose someone you love and care about. I promise you will not regret going here ever and you'll be so glad when you do go with them. Most definitely wouldn't ever regret it!

They were able to get my sweet Bubba in to be cremated the day it happened. Very kind and patient…read moreand gave me time to say good bye to him without rushing me

Ken screwed up my beautiful therapy dog's cremation instructions. These people scammed me. The…read moreashes I bought were not my dog. They refused to answer questions.

I went looking for my infants gravesite after being away from Springfield for 54 years. Flo and…read moreBrian went above and beyond to search old records. Finally they located my sons grave. So thankful for their compassion and sensitivity.

The company that runs this place also runs several other funeral homes and cemeteries in this area…read more They use multiple names - apparently to hide behind. I used their Rivermonte location and had the absolute worst experience of my entire life. If I could give them a negative star rating I absolutely would and I will always regret having ever walked in their door. I will never be able to say anything even neutral about them - only negative. If you want a professional, stress-free, experience with honest people, then go somewhere else!

I only worked for Gorman Scharpf three weeks. The training was good, management informed me several…read moretimes I was doing a good job, only to be lied to in front of my face and then fired after three weeks of working long hours, little sleep and always showed up to do my job. Management doesn't appreciate your hard work and they take advantage of the employees they have that are working for them. I wouldn't recommend working for them or using their services.

Though it is a sad occasion to write about, I can't say enough good about the Gorman Scharpf…read moreFuneral Home. They were intrusted with the remains of my Aunt Juna, and they did a fine job with the memorial service. The space was lovely, my Aunt looked at peace, and our family took comfort in knowing that she'd been handled well and with care by those who worked there.

Our family had an extremely disappointing and frustrating experience. During an already emotional…read moretime, we were met with poor communication, unprofessional behavior, and numerous mistakes that added unnecessary stress and heartbreak. Issues we encountered: It took an excessive amount of time to receive a return call just to schedule the service. We were told the ONLY available day was Friday or we would have to wait an entire additional week because there were "no Saturdays available." After looking into the schedule further, there were no services listed for Saturday at the time. The Funeral Director was extremely rude and unprofessional throughout the entire process. He did not properly review the pre-paid service plans that my grandparents had already purchased, including plots, casket, vaults, and opening/closing services that were fully paid in advance. When we asked multiple times for the Manager or General Manager's contact information to verify the plans, he refused to provide it and instead insisted the full payment be made by Thursday or the service would not happen. The funeral home had incorrect plot information in their system due to someone writing down incorrect details. Thankfully, we had our paperwork showing the correct plots and were able to get it corrected before burial. On the day of the service, the requested hair, makeup, and nails for my grandmother were not done according to our wishes and appeared poorly done. The obituary was incorrect even though the family provided a completed version. The Funeral Director made changes without confirming accuracy. Service handouts contained multiple errors, including missing pallbearers' names and incorrect last names. The facility itself appeared old, run down, dusty, and not well maintained. The audio system had issues, and the video tribute would not play correctly. It took 30 minutes to resolve, and ultimately a 13-year-old family member had to get it working. The Funeral Director struggled to locate or play the requested music selections, despite being provided the song titles and links ahead of time. Four months later, we are still waiting for the headstone to be placed. When visiting the cemetery, we found only a placement marker and items we had left at the plot the previous week were gone. Families should not have to manage these issues while grieving. We trusted this funeral home to handle arrangements with professionalism, respect, and care, especially considering services were pre-paid. Unfortunately, this experience fell far short of expectations. I hope improvements are made so that other families do not have to endure this level of stress during such a difficult time.

Absolutely horrible customer service. My mother was buried there 25 years ago. Before my father…read morepassed away in 2023, he paid for all of his final expenses so his family wouldn't be burdened with the task. Over an entire year later and his grave marker still has not been completed, although paid in full. Multiple excuses have been made and I have been put off numerous times. Now no one is communicating with me at all. What an absolute nightmare. Avoid this place for your loved ones at all costs. I will be contacting the US Attorney's office to report them.