The second time I have visited Ward 101 at ARI (the one you are sent to by your GP for urgent…read morefollow-up). First time was to accompany a family member, this time it was myself. In both cases I have been extremely impressed by the staff in terms of friendliness, expertise, efficiency, speed and results. Good to know you can depend on this level of quality.

Well this is where I went when I had cancer and they saved my life so only one rating that it can…read morebe! Love you Ward 17 and the nurses that care of everyone!! :) Jd = Very happy man

I unfortunately had a stay in this hospital following a car accident. My stay at this hospital was…read moreawful. The only staff member I would positively mention was the woman who gave me the menus for food choices and the physiotherapist who was lovely! I was left alone most of the time I was there with everyone else in the ward being checked on and cared for. The staff in the ward made me feel unimportant and I felt totally uncared for. I was in a vulnerable state as I had experienced the trauma of a car accident (where I was a passenger) and the staff did not care. When I complained of this, I was told that it appeared that I didn't want anyone to talk to me as I had earphones attached to the television. Following this complaint I still didn't get the care people would expect in a hospital. I don't want to knock the NHS as I feel it is an invaluable service that we all need. I just felt that I was excluded whilst at this particular hospital.