So happy to be a member of a credit union that treats you like family and not just a bank…read morecustomer. Caleb makes financing, and planning for your future an easy goal to reach. Bay St Louis Branch

I was treated rudely when I had an appt . I was never late on any loan payments ever. When I was…read morevery sick with Stage 4 cancer and then thyroid cancer it was hard to pay my bills. I paid over $3,000 in overdraft along with being charged a very high interest rate.

Very good bank with full service. Home loans , currency…read moreexchange , has a brokerage service in the area . Lots of online services too . Always good customer service both in Gulfport and Beauvoir branch . I have done business with them since living in NC in 2006. My only complaint is they are not closer to us in Hancock County nor in Slidell . There is a very nice former Hancock Whitney bank building for sale on 90 in Waveland that I wish Wells Fargo would buy !

I came in today to do a simple transfer today. I was assigned Sonia Bourgeois as a banker. She is…read moreHORRIBLE!! She was quite nosy asking questions about my accounts and when she found out my mother died she froze her account. I needed this account to buy a home. She gave me false information while reporting that my mom died. She got me in touch with someone in estate care and that last ALSO gave me false information, saying this process would take 7-10 days and was very condescending on the phone. Sonia seemed to have this smirk on her face the entire time. DO NOT GO TO THIS BRANCH!! Go to the Biloxi branch, much better customer service.

Seaway Branch Manager,…read more I decided to get a head start on my bills and as I walked into the Seaway Branch I was immediately greeted with a SMILE by ALASTAIR. He was amazing. I had several transactions and after handling all of them, he took the TIME to underline, notate, and explain each transaction on my receipt. I was grateful and happy because sometimes I failed to remember what is this or that. Alastair made everything STREE FREE and I appreciate his professionalism, warm smile, and his banking knowledge. Thank you Alastair. I hope to see you again in the near future. Until then, Keep up the GREAT WORK . I love good Customer Service. Thank you, thank you, thank you. Keep Smiling!! Ms. IP

I have never had a bank that charged overdraft fees even if a deposit was made the same day, but…read morethis one does. I had a credit "pending" for 4 days but on fourth day they ran a debit through and charged an overdraft fee because "the debit time was earlier in the day".

I recently visited the Orange Grove Bank for a personal financial matter and I greeted by Savonda,…read morewho is always professional , friendly, knowledgeable and respectful. She assisted me with my banking needs in a timely manner. Thank you Savonda for your Awesome work . Before leaving I had the privilege to meet Lakisha M. Who greeted me with a warm smile when I approached the counter. She too was very friendly, knowledgeable and respectful. I love it because she SMILED the entire time that she assisted me and before leaving asked if she could assist me with anything els. That was great because sometimes I do forget. Thank you Savonda & Lakisha for making my banking experience STRESS FREE. You are the BEST. Ms. IP

Went to SW br to get a bill of sale to sell my car to my brother and previously working for the…read morecredit union I know the rep could have printed a blank bill of sale for us to sign and notarize. Instead Ryan informed me that I could go to Google and email him and he could print it out. What terrible member service! What happened to quality member service Keesler used to provide? I embarrassed to say I used to work there; you used to really care about members;what happened? Instead we went to Navy Federal and were greeted with a very helpful representative who assisted us with obtaining the necessary documents. Thank you NAVY FEDERAL FOR YOUR EXCEPTIONAL MEMBER SERVICE !

Fast,clean, friendly nearby home easy assess location staff in nice and plesant very knowledgeable…read morestaff

This has to be the worst excuse for a major business that I have ever dealt with not just the…read more present shit show I am in because of lack of give a damn from regions but also the two times prior in almost the same scenario but s different locations that have left me stranded with no means of transportation, access to my own money and being defaulted to eat peanut butter and jelly for lunch and dinner while I am supposed to be on vacation. Because I am visually impaired which means I'm legally blind with no funds,a way to get around a unfamiliar city, in 95 degree heat and being forced to walk six and a half freaking miles and was told that a replacement card would be fed exed to me in a couple days and today us day number 5. If reporting this company to the American Disability Association would have an impact in this lack of give a shit in any positive way but that and this review will fix nothing. So I will remain frustrated and doing without because this company sucks negative 5

5,I love Navy federal credit union .I think it's one of the top credit union around. Always…read morefriendly and courteous, Thanks Navy Federal!!

Nfcu SUCKS. They are rude and they DO NOT help their military personnel. We rented out our house…read morewhen my husband got a change of duty station. The people who were renting the house stopped paying rent. Just after ONE month only, NFCU froze our bank account and treated us like criminals, were extremely rude and unhelpful. They did not care at all about our problem, as "well, too bad, bur you gotta pay now or else". Bottom line, I am sticking with USAA, they are the total opposite of NFCU, and they have the BEST customer service.

I wish there was a star lower than 1. This bank has absolutely managed to run off an unbelievable…read moreamount of commerical customers. These people will hold your money on checks and cash that is deposited and tell you that it is policy to hold cash when its a certain amount. Giving you access to non of it. They are rude and need to find other jobs. Especially the branch at Courthouse road. The ONLY nice people are located at the crossroads branch and in Long Beach. If your looking to open a new account at a bank, avoid Hancock Bank at all cost. They are not your friend.

Do not use this bank. My 94 year old father had an account with Hancock Whitney and the bank did…read morenot notice that someone was stealing $600 per day from my fathers account....for months. I wrote to the president of the bank and no one has done a thing about the situation. Once they asked for my address but I have heard nothing from them.

I've been with Hancock Bank since 1978, personal and business accounts. I have never had an issue…read moreof any kind, and I use debit cards on-line a lot, everything runs through Hancock, never lost a dime. My most used card gets hacked about 3 times a year, they catch it every single time, they kill that card and send a new one I us one of my other debit cards, transfer money accordingly online. I've heard about others with issues and sounds like they played dumb or maybe they just are dumb, but you have common sense and are financially savvy this is a good bank because it seems they have little patience for idiots.

Stay at home order Conavirus (CANCER SURVIVOR) MOBILE DEPOSITED A CHECK SO I WOULD NOT HAVE TO…read moreLEAVE HOUSE. Handcock Bank locked my account, froze my money then called me. I did everything they asked me to do to resolve this just to be hung up on and treated poorly. I have been a Handcock Customer for 10 years. I asked them to void the check just unlock my account. Their response to me was that the check was already deposited. I asked how a check can be Fraudulent and be deposited? They then hung up on me. It saddens me that in this crucial time my hands are tied , my bills are late , my pantry is bear and they dont care. Day 3 still nothing.

I used their ATM to withdraw $50. I am not a member of this particular credit union so I was…read morecharged a $4 fee on top of my bank's fee. Their ATM dispenses $50 bills not $20's like most ATMs. I went in to get change but they would not give change to a non member even though I just paid $4 to use their ATM.

Ms. Jo was very helpful to me. She explained everything to me in detail and what I needed to do…read more Her customer service was exceptional and very professional.

The staff here are always friendly and I've never had any issues here. Convenient location close to…read moremy apartment.