Was great when it was BB&T. Aweful now. They are choosing to close the only branch that still…read moreprovides excellent customer service in the Greensboro area, the Jamestown branch. Others are garbage. Will be moving my money elsewhere.​

I'm in there Friday making a deposit. A man is there trying to withdraw funds. He has the account…read morenumber and ID with the name on the account not not same address. Well, the teller saw that the man in the account wasn't from NC so she asked for the man in front of her to answer a couple of security questions which of course he couldn't answer. She refused to give him cash. The man left mad and she immediately picked up the phone and call the phone number on the account and sure enough- the guy was from up north and was surprised by this call. But his money was safe and she directed him to get to a branch and get accounts secure. Great job!

This bank has difficulty remembering that without their customers they would not be in business…read more We have been with this bank for 25 years and through the years we have watched amazing managers and staff leave and be replaced by some very rude and arrogant people. They do not respect privacy by leaving office doors open allowing everyone to hear other customers business. We went to deposit a large closing check drawn on Truist into our account and withdraw funds. The response was, what are you going to use the money for, with a jack o lantern smirk. When we told him what we use the money for was none of his business, it put a bigger smirk on his face. He went into a big speech as to why they do it. Finally, I told him I have stage 4 cancer and if I wanted to give it all away it was none of their business. I was then told it would take 2 weeks to clear and 3 weeks to be able to draw from. When we told him it was unexceptable he said we would have better luck at Truist with a smirk. I asked him if he thought this was funny. Jason of the Oak Ridge office snickered. At that point, we decided to leave the arrogance and insulting abuse. We went to Truist, who treated us with the utmost respect. Our funds will be available in 2weeks. In conclusion, the Bank of Oak Ridge is a very small fish appearing to struggle in today's world. We have decided to move to a national bank.

I have been with bank of oak ridge more than twenty years. I have always received Great friendly…read moreservice. Jason Miller was very helpful today when he helped me resolve a possible identity theft because someone had out there had gotten my SS#.

I used the app to deposit my paycheck, they deposited 400 dollars on Friday, which is normal and…read morethe remainder is not going to be deposited until Tuesday June 23rd. I need to pay my mortgage and credit card bill TODAY. Both of those loans are through wells fargo. So they are basically withholding my paycheck so that they can default me on my credit score, and evict me from my home. How does that make sense? And yes I called and they pretty much said eff me

Did you know that if a person with a Wells Fargo account writes you a check, you cannot cash at…read moredrive thru and if you go in the bank they will cash it but charge you a $10 fee if you don't have acct with them. This is ridiculous and their drive thru clerks are rude. Wells Fargo

Great Wells Fargo location, truly a fantastic crew. this has become my home base bank and I am…read morethankful for them. Always treated with a welcome smile, professional process and friendly demeanor. You on the kittle cart for your knee - leg. THANK YOU.

Does anyone have any idea if Wells Fargo is going to repair their drive-thru ATM machine any time…read moresoon? It's always GREAT to see a business step up to the plate and lose customers because of amazing laziness and ineptitude. After all--IT'S A BANK.

Best bank in town! They care about their patrons there. They recognize us and are very helpful with…read moreanything we need. Much, much better than those huge banks and are not such safe places to put your money.

Fidelity Bank is the best bank in Kernersville. The employees are wonderful. This bank treats you…read morelike a real person with a name and not just a bank account number. We have always been more than pleased with the service.

This credit union is very close to my house so the convenience is unmatched. The tellers are…read morefriendly & the drive thru is usually quick too.

I have been a SECU member for many many years. Recently, I had the worst experience. I was trying…read moreto make a cash deposit outside. It would not take it, it was shoving the money back at me. So, I decided to go in. I had my five pound dog with me when I went inside. When I got to the counter the teller spoke immediately stating that she could not and would not assist me in making a deposit, due to me having my dog with me. I was shocked! I stated that I had taken my dog inside several different locations and that I have never had any issues before. I told her that I had problems outside trying to make the deposit and that was the only reason for coming inside. She could have cared less about the problem I had outside. I walked out, but went back in. When I did, two other females that were there. They said nothing and offered no solution to the problem, of trying to just make a deposit. Bad, Bad Customer Service This is the WORST BRANCH IN NC. How dare you not assist me due to a five pound dog! YOU SHOULD BE ASHAMED OF YOUR LACK OF CUSTOMER SERVICE!!! If it were not for my mother being a member, I would change banks. WILL NEVER GO TO THIS LOCATION AND MY HOME IS DOWN THE STREET!!!!! Ridiculous!!!!! Location near Public Grocery Store in Jamestown

Recently I transferred our three bank accounts over to a family trust, and although the procedure…read morewas complicated, the Asst Vice President at this branch was very kind, knowledgeable, and thorough. I would highly recommend this branch of the bank.

It's 12pm and there is no teller available? I understand people get sick and call out. But why is…read morethis branch even open. Almost every time I'm here either there's one teller that takes me 30 minutes to get through the line or there's no teller...

I've had nothing but good experiences with this Bank of America location in downtown High Point…read more I've interacted with various folks here over a number of decades now, from help with my first home mortgage to investments. The people have been great. Most recently, I worked with Lineth Pena and she was wonderful. She was very nice, easy to talk to, knowledgeable, and efficient. She's great at what she does. I wish there were more people like her. This is the only Bank of America in High Point that's open on Saturday. Compared to other Bank of America locations I've been to, mainly in North Carolina and Georgia, this location is perhaps the nicest and biggest. I believe I remember when this location opened and I want to say it was in the 90s, but I don't know for sure. I grew up going to the church next door, First Baptist Church, beginning in the 80s.

Went there to get a print out of statement activity. The tellers don't help with it. Stood in that…read moreline for nothing. Then go to the sitting area. One lady took in people that got there after me. The guy that helped me was nice and professional but was doing the job of 3 people. Helping everyone that walked in and others in an office area. He was really doing everything in that bank of several other people there that could help but maybe he's the only one that can multitask and do all. He did print out statements for me but I did end up waiting a good hour do to him being spread thin.