I know this place gets a ton of really poor reviews. I can see why and I also have to raise an eyebrow to exactly what condition people leave there homes on move out. We lived in a two bedroom with 2 adults and 3 children for 9 months. I felt like we were thrashing the place because we were cram packed in there. We did not hire anyone to clean when we left. We washed all the walls and appliances spot treated the carpets and made sure all the vents and heaters were dusted. There are some non-refundable fees like the carpet cleaning and the blind cleaning so right there you automatically lose part of your deposit. We did ruin one cabinet in the kitchen from steam and there were a few spots of touch up paint that we were charged for. We got back $27 of our deposit. Let's keep in mind we knew about 250 of the 400 wasn't coming back in the first place in non-refundable fees that were up front in the lease we signed and agreed to. So all the people getting charged above and beyond there deposits they may or may not see "clean" the same way as someone else. The things I didnt like while renting here was the constant feeling of home invasion. It was 4-5 times that they had to come and inspect something or another for no reason it seemed like. We were only there 9 Months!! It really bothered me. My husband works nights and so he sleeps all day and you have to sit there and wonder if someone is in your house and they dont accommodate like come early in the morning or late in the evening. I asked each and every time if they would work with us and it happened once. I dont know about you but I prefer not to have people in my house all the time. Another thing is the walls are paper thin and you can hear everything your neighbors do!! I MEAN EVERYTHING!!! We felt like we over paid for this apartment. Which was ok because we didnt want to live around a bunch of welfare recipients and low class people. That wasn't the case. It was as ghetto as courtside across the street. You could smell people smoking pot off the balcony. Women yelling at there kids. Party's upstairs. One guy was dealing drugs in the parking lot. Then hauling beer up to his buddy's place. Not to mention watching people let there dogs potty and not pick it up! Over all pretty miserable experience and I would not recommend it. read more

If you don't want to lose money, DO NOT RENT HERE ,when you move out, your nightmare begins,they will use a magnifier to find something as tiny as a hair just to make you to pay. I was deposit $500, guess what?when I moved out, they require me to pay extra $1636.15 When I lived in there the Kitchen countertop was broke when water on the countertop the top layer was chip I went to office told them need to fix it and they told me I don't need to pay for it but when I moved out they still charged me. I was lived in first floor , When it rains in winter, the walls get moldy, they require me to pay for it. Look those pitches, they look those tiny tiny things just want to charge you more and more money. They charge me to pay 8 hours for clean and 8 hours for painting the wall, so ridiculous you even cannot imagine. read more

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We went in looking for a studio. Price was listed on Zillow for approximately $1430 per month. Get to the property. We complete the tour and decide to fill out the application. Price on property site was $1760. FOR A STUDIO!! The manager, Jenn, was Extremely rude. She didn't really even want to help the new employee that was very polite and nice, find out what the price issue was. She said Zillow had the price wrong and oh well. Nothing more to say. She hardly made eye contact, had an horrible look on her face the ENTIRE time, and put a horrible taste in my mouth. Let's just say we won't be moving in there. I truly felt bad for the new employee. I couldn't work with such a rude person! You should find a job you enjoy Jenn. Maybe something that is out of the customer service field! read more

Love this apartment community! From the office staff - April, Jen and Anna addressing my numerous questions before moving in, to the beautiful, spacious unit in a quiet, serene neighborhood to the maintenance staff timely repairs and beautiful, upkept landscaping, this apartment community is top notch if you're looking for your new home in West Olympia! The location is tucked away and very quiet, friendly neighbors, plenty of amenities nearby and I feel it's safe. I've lived in a few apartments and although none are perfect, this complex has a lot to offer with the pool, the hot tub, a huge fitness center just to name a few and honestly, compared to nearby ones I looked at in the area, this one checks all the boxes! read more

Why oh why do they even bother....sounds like a total rip off dump to me. The "replace the entire carpet" ploy is what so many apartments do. My husband and I lived in an apartment for 8 months and they said they had to repaint the whole place plus replace the entire carpet. The took all of our deposit money and said we still owed $100 for which they sent us to a collection agency. read more

Great management and super convenient move in/ move out process! Anna was the best with everything! They addressed all my needs and acted very professional! read more

Beware this apartment complex. We moved in November of 2020 and our leased ended October of 2021. We rented a 2 bedroom and 2 bathroom on the bottom floor. The cost to move in was first months rent, a $700 deposit in addition to an $800 per deposit. We started having problems with our bedroom leaking water in February. It created a huge mold problem. We submitted a work order and after going back and forth we maintenance and management we finally got a specialist to come out and assess why this was happening. The specialist couldn't figure out why beyond that it's "cold and it happens in the winter" Their only solution was to put down carpet in both bedrooms. Management told us we needed to clear out both bedrooms of all our belongings to make room for the carpet company. We had to take time off work because it couldn't be done during the weekend. Once the carpet people came in and saw the water they refused to lay down the carpet because they feared being blamed for wet carpet because carpet wasn't going to fix the issues. We had to move all our belongings back with no carpet and no accommodations given to us for loss of time and loss of work. This was an ongoing issue between February-April. Around this time a rock company came in and put rocks around the whole apartment complex. Before it was bark around the whole building. We think this was a connection because bark can't be put directly on a building due to rot. Which can cause leaks. We also connected with our neighbors who lived downstairs and they also were having issues with leaks. After this horrible experience with management we decided to look for a new place to live. We moved out early in August but professional cleaned the apartment and left it in good condition and paid the rest of our lease. We still got a huge bill from them saying they had to hire a company to clean and also the apartment needed 8 hours of paint. We have tired to email the manager Betsy. No response. I have called twice the company who owns the building. No response and won't return our messages to talk about our move out charges. This is a completely unprofessional, money grabbing place to live and no not recommend it to anyone. I have provided proof of the mold and damage to our floors. In addition to my receipt for a professional cleaning company. read more

Woodland - Mold - Apartments Near Me - Olympia, Washington

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Visited a gf living here and I was pretty impressed as I'm looking to move myself and on the search for place. Grounds are immaculate, units are spacious and clean. Loved the pool area too! Excited to get a personalized tour for what I'm looking for will be a change from LA! read more

High rent increases. Fees charged for everything from parking to trash pickup. Some tenants park on the street to save a little money causing traffic flow problems through the neighborhood. Look at the photos of trash on this page. This is on property owned by the company that owns these apartments. The squalor has been growing for over a year while the neighbors and city repeatedly beg them to clean it up. This is a comapny that cares about nothing but squeezing every dime it can out of these apartments. That the neighborhood is covered in garbage they don't care. Other posters have said this beter than I can. You'll find them under the "reviews that are not currently recommended" link toward the bottom of this page. read more

Manager is the absolute worst. We moved here and they sell it to you as if they are fine but once you are on the lease its awful. So many amenities they said they would have that they flat out don't and didn't tell us they were getting rid of. Manager has a terrible unprofessional attitude of that just ruins living here. Apartments are fine but if you want unnecessary rules, back handed comments and be treated terribly come here! Look at all the reviews I agree with them. Don't waste your money. There are way better options than this and WAY better management. We are happy that we moved back to our old place where they actually treat you like human beings. read more

I have lived at Woodland Apartments for several years. These are my takeaways from these apartments. The good; The apartments are nice and mostly modern (some of the apartments still have old appliances and will not be updated until a new tenant moves in). The grounds around the apartment are very well kept including lawn, parking stalls, sidewalks, etc. the location is convenient to west Olympia. When a maintenance request is submitted it is followed up on timely. The bad; Rent has increased by over $400.00 dollars since I moved in, factoring in inflation at around 18% the rent increases annually are still much higher. Rent is not negotiable. There are several hidden fees monthly that you are required to pay. Parking is a challenge if you do not pay for a parking spot. Excluding reserved parking spots there is no enforcement for parking. Within the apartments the walls are very thin so you will have lots of background noise from neighbors. Mail or packages (or left at your front door) will frequently get stolen, similar to parking this concern was brought to management however no follow up occurs. Vendors used for upkeep and maintenance have little concern that someone lives there and will not stop their jobs to wait for tenets. The apartments offer several amenities such as a pool, hot tub/spa,small fitness center however they are closed for long periods and unusable. To sum up my experience at Woodland Apartments, would not I recommend living here, no. There are too many negatives. read more

The costs for this place are so unreasonable, especially for one person in a studio apartment paying more than somebody who shares a 2 bedroom 2 bath apartment read more

I called and made my appointment from Montana a week before I came to do apartment hunting. I only had two days set for it, I was moving to Washington in the end of May 2024. I was quoted a rent of $1790 for a 1180 sq ft 2 bedroom 2 bath on the ground floor over the phone. When I came to the leasing office at 1:00 pm on the set date, their wonderful staff was at lunch and reluctant not to open the gate until it was 1:02 pm. I would still have understood that (even though it was pouring outside), but the person who did book our appointment FORGOT that she was the one who did it, and her colleague reminded her of that, who eventually took us to show us the apartment. On that VERY day, they quoted us the SAME apartment for $2042. Their lamest excuse was that they change the rent every day. THERE GOES OUR TRUST!!! At least they should have kept their say to the people that they quoted an amount. They should be ashamed to scam people like that. We came from another state, driving 12 hours to find an apartment, for which WE DID our due diligence. If I had known the rent upfront, I wouldn't have come down there knowing I can't afford it. SHAME ON THEM! The apartment was not as super as every other apartment I have seen with way less rent. The apartment DOESN'T take care of pest control issues outside of their routine. Even though their patio was unfenced from where most pests would come. WHAT KIND OF APARTMENT DOES THAT? The apartment and staff all are an overrated, rude, extremely unprofessional bunch of wannabes. Better get their act together. No other families like mine should get tricked into coming here for disappointment. And NO I do not want their "apology". They can keep it to themselves. read more

Read update below: Im leaving the original because i want it to be clear that they make it all sunshine and rainbows while you're there, then treat you like crap when you leave. Original: We've lived here for a little over a year. The staff is super friendly. The maintenance guys are totally awesome, I can put in a maintenance order online and usually have it done before I even get home from work. We love the amenities here, the gym and the pool are great, and we often take advantage of the dvd library and free lattes. I obviously can't review the move out process at this time. ****Updated for move out process. They have ruined every positive experience I had while living there with the move out process. Basically read everything everyone else says. I had originally given woodland the full stars on Yelp for my experience while living there,  however,  all the negative reports about move out are 100% correct.  I was in tears the afternoon of my walk through. I got the paper 2 weeks prior staying what needed to be done. The place was professionally cleaned before inspection. There was no where on the move out that told us we needed to consider the scuffs (not scrapes) on the walls (normal wear and tear). Right away I wad told I had the choice to paint over the scuffs.  I was a bit confused,  because I thought such a nice place would surely paint an apartment that had been lived in for 2 years no matter what.  So what is the point of me painting prior to that. But I confusingly agreed and went to get a container to get some paint from maintenance.   I went and started painting,  mind you,  I had my 5 year old with me this whole time. I was getting more and more frustrated thinking about what a waste of time this was,  because I had read the Yelp reviews and knew I'm going to be charged regardless.  Trevor called me and said he was told that I only had a small container for the paint and that probably wasn't going to get the job done. I asked Trevor to clarify what the heck he was asking me to do.  Was I being expected to paint the whole apt? I didn't know scuffs werent considered normal wear and tear, I'm going to look into the laws on that. BUT to be informed of this the day of my walk through at 4 in the afternoon!?! I was livid! How about tell me this 2 weeks ago to give me time to do this and do it properly!?!? I got so frustrated and upset. I was crying while painting,  I finally just lost it on Trevor and told him to just do the walk through,  because they're clearly looking to just charge me a ton and what I'm doing isn't going to make a damn difference. I'm now paying for 4.5 hours of painting @$65/hr. These are apts, I've cleared a white glove military housing inspection with less stress. Our carpet was just fine. I would admit to stains or excessive wear if there was any. We had no pets, there were no spills, just normal wear and tear and they are charging us to replace the carpet in the entire apt. My husband does commercial carpet and tile cleaning and knows what is and isnt permanent, we had NOTHING permanent, but yet were being charged to re-carpet the whole apt! THE WHOLE APARTMENT! I will do everything in my power to fight these BS charges that they are obviously so well known for. I will tell anyone I know to NOT MOVE IN HERE!!!! I have a Co worker that just moved in (before I could warn him) and his neighbor moved out and has the same ridiculous charges we do. This place is horrible. read more

They charged us 12,000 after move out! We hired cleaners. We painted. The apartment was SPOTLESS! They decided they needed to replace the entire bedroom because of "pet urine" we didnt even have a pet! But because we didn't do an in person walk through we can't fight the charges. That was 600 bucks down the drain. Then the other 600 was their INSANE cleaning and painting fees. I paid 300 dollars to have someone clean and they decided it needed another 600 worth. Absolutely worst place I would never recommend it to anyone they will charge you through the roof for things you didn't even think about. 80 dollars for a single blind replacement. I saw the same model at IKEA for 25 bucks. Do not live here unless you are willing to pay outrageous fees after move out. read more

Listen to the reviews. A nightmare of a company to move out with. Unprofessional, sneaky, overpriced and more.

We have lived at the Woodland Apartments in Olympia, WA, for almost a year and have found both the office and maintenance staff to be unfailingly friendly, patient, and efficient. The turn-around time for addressing problems is very quick. In our experience, it is not unusual for a problem to be tackled within one day of a request being submitted. The COVID19 quarantine restrictions have been difficult on staff as well as residents but today Tony and Eric of the maintenance staff were able to rapidly diagnose the problem and repair our microwave which broke during Phase 1 of the quarantine. Thank you, Tony and Eric! read more

Look Elsewhere! We have been here over a year and had a terrible experience dealing with the office staff and manager upon move out. We were given incorrect information several times by staff members, which ended up costing us over $800. When we tried to work with management they were rude and unreasonable. There apartments are nice enough, but over priced! read more

Jessica I clearly said city of Olympia and the woodland apartments are in Olympia, WA. How did you get Portland, OR? Are you that dumb? And why did it take you an entire month to respond? Care that much huh? read more

The staff is very friendly, warm and inviting! Overall this is a very nice apartment complex. The nicer option for the area. Sure price is high, but I believe it's competitively priced when you look around at other apartments for all that they offer. I LOVE the Saturday brunch! It's at least one meal I don't have to worry about. Waffles!!!!! :) plus from time to time they do special dinner or lunches. Since it's July they're having a BBQ next week and I just think it's amazing! All of my neighbors have been really friendly, haven't had much trouble. I notice some people don't like noise, but hey! That's apartment living. By far the best experience I have had yet! And hey, did I mention my apartment is brand new? AND I HAVE A WASHER AND DRYER! Definitely was a major plus when I decided to move in. I would recommend living here! read more

Mold in my unit can't wait to move out risking me and my dog health here. November when I move in to this unit. December on next month i notice a leakage to the upper ceiling have it reported we agreed that that the management would look for a hotel for me to stay while they having the unit fix for three days Am closer to my release date and the damage in my unit got worst now my dog start to feel sick and have to do something. Think zillion times before you move here hist saying. Good luck. read more

Do not do business with these people! I've been waiting for my holding deposit check since May 26. I'm getting ready to pay my third months rent at my new place which is not their apartment and I still don't have my holding deposit back. They continue to give me the runaround through email about how they're working on it. We're talking about almost $1000! Absolutely terrible business practice read more

Management at this place to put it nicely is bad. Do not expect to get your deposit back they will NO Matter hoe good you clean it will bring in an outside source to clean it and charge you $220 for a Studio, $60 to clean 3 blinds. Had 5 screw holes in the wall put wood filler in and sanded the holes smooth. They charged $120 to Paint the holes. Maintenance is limited in what they can do so the outsource. Down stairs apartment Drain started backing up. They called in a plumber from Tacoma $450. They said the plug was past 25 feet in the line. I'm in maintenance and have a drain scope, so I put the scope in and 12 feet in there is a tie in from the upstairs apartment. They told me the grease build up came from my apartment. lol Low spot in the line everything builds up from there. Kind of hard to have grease build up when you don't eat it. They make things up to keep your money. read more

Probably the worst apartment complex in Olympia. For beginners the staff is very unfriendly, and very unhelpful. Every question I have they just beat around the bush. I'm tired of feeling harassed every time I walk out of my unit by the staff who does nothing. I've driven past the maintenance staff and seen them smoking a joint. I know we are in Washington, but come on really... Amanda the apparent manger has the worst customer service. Just the way she talks to you about the littlest inconveniences or anything. She's threatened to get me evicted many times for apparently getting loud noise complaints, but she won't even listen to my side of the story. The loud music is from the apartment above me. But instead of listing she just goes on saying how I'm lying and if it's a continuous issue she will have to report it to the Olympia police. Also I've walked into the office building to see if I have had a package there and I've been blatantly ignored for more then 20 minutes, while she and another worker sat there and talked about there relationship drama. Instead of asking what I needed. I can not wait to move out of this shit hole, that AMP calls a Luxury apartment. Right across the street at the low income housing they even have real granite countertops. But over here they cant even use real tile. They use the cheapest laminate and still want to charge us $1,400. read more

Lived here basically 10 months, last month I had already cleaned and moved out. Had professional clean my apartment after I had everything moved out. Not only did I not get my $300 deposit back I was charged an extra $178 for painting walls and dust in cabinets. So in total $478 plus my cost of professional cleaning. Really nit picky, would not recommend to any friends or family down in Olympia. For new apartment the price is fair but for Olympia standards most people would say they are overpriced. Feel like I was scammed over the deposit. If anyone asks about moving there I will tell them to look elsewhere. read more

DO NOT RENT HERE!!! They raise the rent every year. They charge a non-refundable cleaning fee and a non-refundable pet deposit on move-in and almost an entire months rent and will lie to your face so that you don't get any of your deposit back upon move out. I just received my Final account statement and they are attempting to charge me for all new carpets, all new cabinets, painting the entire place, full price for every set of blinds in the apartment, and a cleaning fee (that they charged when I moved in). I have always received most or all my deposits back on rentals. I take excellent care of everywhere I live. I had written off getting any of my deposit back due to the terrible way they treated me after I gave them notice I was leaving, but the extra charges for normal wear and tear are an attack on my character and an insult to the effort I put into keeping the apartment respectable and nice. I even had a friend who used to cleans rentals professionally come and clean the apartment after the movers took all my things so it would be in move-in ready condition when I left. I'm so glad I took pictures and video of everything before we left. I've already sent an email contesting all of the charges. I'll send it Certified Mail on Monday to Woodland and their Management Company.Then I'm going to email/call every landlord/rental group I've rented from on Monday and ask for a letter stating the condition I left their property on move out. Then I'm going have a friend look over the lease and check them against Washington law so I can file a claim. Everyone reading this who has been burned by them, you have several years to file a claim in Small Claims Court after something happens. Add'l info: the cabinets they claim need to be replaced are next to the stove and in the bathroom. Of course there's going to be normal wear on the corners of the cabinets next to where I boil water. I took pictures at the behest of my friend, I told her you couldn't even see it unless you were standing inches away from it. I'm glad I listened. If they check the work orders, I had maintenance come out when I first moved in to glue down the cheap cabinet laminate in a couple places. There were 4 walls in the entire apartment where thumbtacks were used, I don't hang pictures on the walls. None of the walls were dented. There were no holes in the carpet. We replaced all the light bulbs we could reach, they were $4 each, they are charging us $10 for the ones we didn't replace. They wrote on the statement that I paid and $800 deposit, which means they didn't even look at my lease or my account I paid much more than that to move in. $400 of which they surprised me with after I had signed the lease. The apartment manager even called in sick the day we were supposed to do my move out walkthru. The employee that called to let me know said no one else was allowed to do them. I have so much more to complain about. But it seems that a lot of people have had the same terrible experience. I have never had a negative apartment experience. This was such a shock. I've never given 1 star in any review ever. I'd like to give them a zero. read more

I ended up getting back about 1/2 of my security deposit, the rest was eaten up by small things. DO NOT TOUCH YOUR PAINT UP - no matter that they will give you the paint code from Sherwin Williams - the paint WILL NOT match in sheen because that always changes and you will get charged to paint the entire wall if you touch up your paint - this was a super frustrating experience. And expensive, as we paid for a gallon of paint to touch up very minor nail holes wanting to leave the place pristine and instead ended up being charged alot to have walls repainted. I was charged for water spots in the shower fixture. Again just write every single nit picky detail on your move in sheet - if you do not, you will end up paying on the other end. Protect yourself. read more

- Amanda! I'll start off with a BIG thank you! I have never met a site director as passionate about their profession. She is truly is someone who cares about her community. I applied at another APM property and had to go through so many hoops. There were unanswered questions and broken communication that I had with that site. One day I walked into Amanda's site & I told her everything that happened. She simply looked at me & said "if you want to live there, I will make sure we figure it out" that she did. She climbed the corporate ladder to get the answers to all my questions. Within the next three hours. BAM! A welcome email to the site I first applied at. Amanda, your site was second choice! Coming from a retail management point a view. APM is lucky to have you on their team! I strongly believe in word of mouth as the biggest way of advertising. I am your biggest fan when I hear someone say that they need a new place to stay! Once again thank you so much! You are greatly appreciated! read more

When a main water pipe breaks.. typically maintenance lets everyone in the apartment complex know that this will have an affect on the water in your house for the next 48 hours. Not Woodland Apartments. They'll just repeat what the City of Olympia has told them, which basically confirms that they don't know what they're talking about and if you want to take a shower in your own house, you're shit out of luck. read more

The nitpicky management at the apartment complex will bleed you dry with their lack of courtesy and respect. The coldness that they think is "professionalism" is simply a way to be cold, and not care about you are as a person in any way shape or form. You are simply a commodity to them--you're not a person. After meticulous cleaning our apartment, they still have issue with the microwave stove and baseboards. THEY WANT YOUR MONEY. They closed off the amenities due to covid and offered no assistance or discount for a lack of amenities. They also would not reopen amenities such as the gym---with appointments to disinfect the area for usage. They DO NOT CARE ABOUT YOU --at all. They want your money--you cannot use the amenities after the office closes at 5 pm--even when they are open. A dead bird sat in our hallway for 2 weeks--I had to call them to get it removed. Additionally when they have someone come to "clean" the hallways--they just blow dirt on the doorfront of our apartment. We had a used carpet when we moved in--as well as places that had been patched and unpainted before we moved in, but were warned that a"whole wall " would have to be painted if there were any issues after we moved out. I am disabled, and the lack of concern or kindness in these issues is very telling. This company charges for the breath you left when you moved out. $1000 deposit. We had lived overseas for 11 months and because we had a one year deficit in a dwelling in the United States, they charged us $1000 deposit. Even though we had the most stellar credit anyone could ever have as well as an impeccable rental history. I shake my head at the this company that is inherently racist --if you have ever been in poverty, they don't want you--which aces out a lot of people of color. They will not work with you. DO not live here. They also gave us a very short period OVER THE WEEKEND to rectify any deficiencies they think we had in our apartment after move out. They gave us notice on Friday evening-and expect us to jump and get it done by Sunday evening. They originally asked us to have it turned around in 24 hours--but--I told them we are allowed 48 by the lease. They don't care if we are inconvenienced--it is all in THEIR timing. They do not CARE ABOUT YOU! Do not live here. You will regret it. read more

SAVE your precious time. I would give a perfect 0 if the option was given. Office staff is terrible. Apartments were basic and carpet was dirty. Charged me for things I had no control over. To go out of my way to sit and write a review, well that should say something. Promise there are better places to call your home than a place not welcoming and leases a dirty apartment. Gross. read more

I will beat the same drum as everyone else. They nickel and dimed me for over what my deposit was. I've never had a move out experience like this. $550 for 8 months of living there. The locks on the windows caused a small dent in the blinds, so they replaced them all. I cleaned for hours, and looked everything over, only to be excessively charged for petty things. Not fair, and not right. Expensive, invasive, and excessive move out charges. Woodland apartments needs to learn how to make this right with the number of complaints they have. read more

This place is treats you like dirt when it's time to move. If you value your dignity and your finances, Do Not Move Here. My family and I lived here nearly three years and had no complaint while we lived here. The staff was courteous and maintenance was prompt and attentive. The units are attractive. The fairy tale ends when it's time to move. The song, "Hotel California," comes to my mind when I think of this awful place. I left the unit completely clean, spending hours cleaning and scrubbing. Any wear and tear was due to a normal family living like normal human beings. We were not beasts, not destructive, not loud, we were not rude or disrespectful tenants in any way, shape or form. Having lived in rental units for many years, I have always received a refund of my deposit. I have never been charged any additional fees in any place I have ever lived. Yet, this place not only stole my entire $800 deposit at move out, but had the audacity to charge me an additional $1090 on top of that. The apartment complex made no effort to work with me when I called within 24 hours of move-out to schedule a walk through appointment. Essentially I was told that they had to walk-through NOW in order to get it ready for the next tenants, unwilling to schedule it the following day which would have worked with my schedule. As far as I am concerned, their charges are unfounded and made up; they made personal unit improvements off my move-out. It makes me sad to see similar experience after experience. Even as I moved out, neighbors expressed concern at the reviews they had read concerning move-out experiences, hoping their fate would not be similar. I wish I had more a more encouraging report to submit. Woodland Apartments has a terrible reputation towards its departing customers. DO NOT MOVE HERE. read more

Hi All, My Name is Ravi Sharma and I am from India and stayed in the Woodland Apartment at 800 Yauger Way for nearly 6 month . This Apartment is really great place to live for anyone. This comment is only for the apartment manager lady Amenda and other care taker . She is absolutely unprofessional lady and try to loot me during the deposit . She will try to give you false reason for forcing you to pay double deposit. I left the Apart 4 week already and I am still waiting for my refund amount (had paid deposit $800) .I am now surprised how unprofessional and greedy money grabbing management they have. On the move out inspection, the whole intention was how much they can retrieve from your security deposit and of course more. Every wall needs paint, carpet likely needs replacement... etc. The person who is touring with me was ------, who does not even discuss with you what she was doing, and just kept scribbling illegible words. I did not know what she was writing. She finally came with final statement that I probably need to pay a huge sum of money, in addition to the security deposit that they forfeited. Think god I took the video session for this Apartment at the time of vacating . I am planning to file a cheating case against this apartment manager. y advice is anyone who intends to move this apartment do not do it. The look of the apartment is misleading. The noise is horrible. The wall between the rooms are like cheap wood. You hear almost everything in the next room. So, if you want to waste your money and lose your peace, and privacy, you may choose this apartment. I am glad that I moved out. read more

Wow. Absolutely stunned by these a**holes. Charged almost $3,000 to move out of a professionally cleaned apartment. Like so many others on here, we were charged for a FULL carpeting replacement. No parts of the carpets were damaged and certainly didn't need to be completely replaced. And over 10 hours to clean a tiny apartment?! Do not rent here unless you want to be screwed over when you leave. Absolutely horrible. read more

STOP!!! Before you consider moving to this location, please read this... My family and I were looking for an apartment and found this location. We went to look at the apartments and they were nice so we decided to apply. After applying, but prior to signing the lease, we found a larger, single family home, that was significantly less per month so we decided to go that route. When I notified the complex we would not be renting, I was told that I was not only going to lose the $100 application fee (which I expected) but I was also going to lose the $250 I put down as a deposit to hold the unit. That was never explained to us when I paid the deposit and yet they claimed it was in two different forms we were sent via email. One of those forms came to us 3 days after we paid the deposit, the other was the initial application which does not say that. Their claim was that because they held the deposit, they didn't show the unit or rent it to anyone else. They were not out any money as we were not going to get possession of it until 4/29 and we cancelled our application on 4/19 (considering we only put the deposit down at the end of the day 4/15 they still had more than sufficient time to rent the unit to someone else. And, considering we never moved anything in, there were no damages or cleaning needed. I would suggest that no one think about moving into this property (or at least put money down) unless you are 1000% certain you are going to move otherwise, you are screwed. A complaint was filed with BBB and even though they aren't a member, they have an "F" rating from them. If this is how they respond to potential renters, I can only imagine how they respond to people once they are locked into a lease. read more

I lived at Woodland for a year and it was one of the best experiences I had. Sure, they're pricey, but you get what you pay for. They have a 24 hour gym which I thought was very cool considering me and my boyfriend both worked nights so it was still easy to work out. The staff is incredible. They're always available to help when we needed help, and never once made us feel like we were unwelcome or in the way. We never once had a problem with maintenance issues. They really did make me feel at home and they're the first apartment complex I recommend to any friend that asks. The apartments are extremely spacious and parking was never once an issue. Thanks Woodland staff for everything! read more

My wife and I lived at American Property Management (APM) Inc.'s Woodland Apartments in Olympia for 2 years. Although much of our time at Woodland Apartments went by without issue, the process of leaving Woodland Apartments completely destroyed our positive opinion of, and faith in, APM. I reached out to Woodland Apartments office management by phone in early May to inform them of our intention to vacate our apartment at the end of our lease (July 31, 2017). I was told I needed to sign and submit a Notice to Vacate form, which I did on June 11, 2017. I emailed them to follow up three times during the next 30 day period, and attempted to call multiple times. At no point did I receive a follow-up email or call from apartment management until July 10th, the last day that a Notice to Vacate form could be submitted without us incurring a penalty. As a result of their non-response and late reply, I was unable to schedule an in-person walkthrough with apartment management because they only perform such walkthroughs on pre-specified dates that were not shared with us in advance. We left the state in mid-July to relocate for work, after exhaustively cleaning the apartment. Management did a walkthrough of our apartment without our involvement, and provided us with a listing of the damages only after I emailed and then called them to ensure I received a copy. The total charges were $695.77 out of an initial deposit of $700.00, and included damage charges that conflicted significantly with my appraisal of the apartment when I left (e.g. four lightbulbs were burnt out in the kitchen - I checked each light fixture and replaced all burnt bulbs before I left). No explanation, photographic or otherwise, was provided when I requested an explanation of several of the charges, and when I called to follow-up with my email request my call was not returned. Despite my requests for clarification, I received a final a check from APM in the amount of $4.23, without explanation of the charges to our deposit or the opportunity to challenge any of the charges. I am extremely dissatisfied with APM's repeated lack of response to my inquiries, and their general disregard for my worries about the move-out and inspection process. Had we received any timely responses from management we would have been able to schedule an in-person walkthrough. I am very confident that our charges would be significantly lessened if management had been required to provide us with an in-person explanation of their charges. Because of continued and unaddressed mismanagement and what appear to be predatory financial practices, I cannot recommend that anyone live at this apartment or work with American Property Management Inc.. read more

The staff, especially Emma had been extremely kind and accommodating. My family and I relocated from Colorado and we found Woodland after our rent home fell through. We love the upkeep of the complex and the amenities are always clean. My daughter loves the pool! We would recommend this to individuals, couples and families. read more

Please please do NOT RENT HERE! You will thank me later. Where to even begin. Well I moved into woodland apartments last year and they made it look so amazing and you get all these great offers and deals and free stuff! But as soon as you sign that lease your doomed. The management team is about as immature as a bunch of school girls and will only work with themselves. I've tried the polite way and it just does not work! All they care about is making a buck. The countless number of "charges" on top of our rent got to be ridiculous it was something new every damn month! Not to mention the apartments are built so shitty that the counter tops actually peel off the wall the dry wall pops of where they had out screws in the studs. The carpet is so cheap I can see where they put the seems together! I can't even tell you the number of times we have had to get things replaced and fixed! Oh and on too of that they will break and enter into your home unannounced! I was appalled when I was sleeping to wake up the maintenance man coming through my door! And that wasn't the first time! If you like to live with bugs then maybe you would like to live her but I sure don't! Those prehistoric looking pincher bugs pretty much own my apartment and are everywhere we turn. For a brand new apartment complex my expectations were set high, especially because of how much they charge rent for! Lara the apartment manager is an absolute B! She will not here your side and simply will hang up on you of she doesn't like what you have to say. Completely unprofessionally ran by the three in the office. Every time I see people going on tours of the apartments I just wanna save them and yell nooo!!! Don't be fooled by the looks and specials they run because they also want all the things they "gave" you back when you move out. As a 20 year old student I work full time and can afford my bills, whoever with all of the charges they give me left and right i am now so broke I can barley feed myself! Please take this advice and really think about your move with woodland apartments before signing that lease! read more