I recently hired the Humboldt Termite & Pest Control company in Arcata, CA., for my elderly parent…read morein Humboldt. I live in Sacramento CA and the parent speaks minimal English. The job done by the technician, Waylon, was high quality as was his communication and photos sent to me to confirm the job done. My parent said all the technicians including Waylon were polite and courteous. Thank you for the job well done and for taking care of my parent's needs.

This business responded quickly and kindly to my inquiry when one of their employees came and…read moretreated our nest. The employee was abundantly kind and the owner messaged me with excellent customer care. Thank you!

Cynthia has a really good communicator. She always responds if I have a question or a photo of a…read morepest. She was able to deal with my budget issues as I am a single person household, and my expenses are high with the cost of everything these days. She offered me several solutions for my issue of cockroaches that were introduced via of chest freezer I was storing in my home for someone. I would not hesitate to reach out to her again if I have any issues or questions in the future, she's a clear, concise communicator. A kind person responds to texts and calls rapidly and knows what she's doing. Thanks again Cynthia!

Purchased a coupon from the shopping show. Called to request service, was asked by the owner to…read moretext her with my information and then she ghosted me. If you didn't want to honor the coupon, all you had to do is say so, I would have understood but to totally ignore 3 text messages and another phone call, tells me more than I needed to know! I will never use your company nor refer my family or friends to your company. You lost a good customer.

Killed an RE deal. He saw some paint damage from dogs and gardener and called it all fungus…read more anywhere on a 100 year old house that had any dings or dents- FUNGUS. We actually called out a specialist to take samples of all this "fungus"- all negative. Just the usually wear and tear on an old house. I will never use again

As a Licensed Professional of 40+ years in commercial and residential construction from coast to…read morecoast, This so called "pest" guy comes in with high dollar bids for carpentry work that is UNNECESSARY & costly to consumers. He almost tanked my real estate deal with his exaggerated sense of urgency which borders on unethical! He's creating extra debris for an overstretched system we have regarding landfill and disposal, Not to mention letting a wet paper towel dissolve in my shower cuz he's trying to look scientific or something to the less learned regarding the trades!

I really don't like giving bad reviews, but my experience with Accurate was - there's no other way…read moreto put it - terrible. I called them out for a rodent infestation. I communicated to multiple people, multiple times, that I already had mice living inside the wall between my kitchen and bathroom. I was told once they sealed the perimeter that the mice would die off as a byproduct. I expressed my concern that this would just trap the mice inside the house, and was told they didn't believe that would happen, and reiterated what they said about sealing the perimeter. I paid just shy of $2800 to have this done. I'm a teacher and single parent on a modest income and that basically drained my savings, but I needed the mice eradicated, so I trusted them. They did the work, sealed things up....and no change. A month later, my rodent problem was worse than ever. I called them and they told me I could pay for their trapping service for $75/week. I paid for this once, and quickly realized all they were doing was setting snap traps - something I could do myself! So I canceled that, set my own traps, and caught quite a few, but the mice kept breeding. A year later, my kitchen was all but overrun by rodents. I could see them, I could hear them, I couldn't go a day without finding their poop on my counters! It was awful! So my parents paid for me to call another company out - I was desperate, what else could I do, I needed them gone! The other company assessed the work Accurate did and found that, not only had they missed sealing a number of spots in the first place, but most of the spots they had sealed, they'd sealed with foam spray, which rodents can chew through, and therefore their work had failed in multiple places around my perimeter. In short, this means not only were the original mice trapped in and breeding, but new ones also had entry to my house. After spending nearly $3K! The other company charged less than half what Accurate charged, redid a lot of their work, set bait stations around my perimeter and inside my house (something Accurate should've, but didn't, do), and a week later, I was rodent-free for the first time in over 18 months! It's been 2 months since the second company came out, and still not a single rodent. I hear none, I see none, and no poop anywhere. They're gone! Save your money and DO NOT use this company for rodents!!!! They don't know what they're doing and will charge you a fortune only to make your problem exponentially and expensively worse!

I had Accurate come out regularly for a couple of years. There were no problems and they always…read morenotified me that they would be coming. The service people always checked with me to ask if I had problems, etc. Well, the one time the guy was here and gone before I was able to talk to him. Less than 10 minutes. And, when I checked he had only sprayed about 5 feet by the back door and 5 feet on the other side of the house. It was a Fri afternoon and when I called the office to complain, I was told he was gone for the day but they would get back to me the following Mon. She also said the guy was a new person. No one ever called me back and I tried several times to speak with management. My complaint is with the management and the front desk who just gave me a bunch of excuses. Unless you are there to monitor the service you could be paying for service you are not receiving.

Worked with them for years while in Humboldt County, Rick is efficient and helpful. Thanksread more

***WOULD NOT HIRE THE COMPANY EVER AGAIN!***…read more After the inspection the repair crew came through to "repair" several items. One of these items included a leaky toilet line. After the "repair" the leak became much worse. They had to return 5 times over the course of 3 days to finally repair the leak. We were without running water for the better part of a day. They were more than an hour late on several occasions and I my opinion they acted extremely unprofessional. I would not recommend their services to anyone. If I I could I would leave zero stars.