I had work done on my 45-year-old friend, bridge repair, they did a great job, reasonable price…read more The people are friendly, and they have lots of product. I'm happy with the service there. i've been back many times for amps, strings, straps, and other stuff.

From the owner: Backwoods Guitar LLC is owned and operated by local musician Eron Harding. Eron has been in the…read moremusic business his whole life and strives to promote music in every way, shape, and form. Call or drop into the store and you will be greeted by retail manager, Janette Harms. Janette is also heavily deep in the music scene by being the wife of a local musician as well as completing her day-to-day tasks of managing the store. Since 2012 Backwoods has strived to bring you the gear needed by professionals as well as novice players. Need advice? Ask. Chances are we've been there/done that and we can help. Come see us in downtown Sedalia and hang out in our 3200 sq/ft showroom where the inventory changes daily and there is NEVER a dull moment.

Sweet little guitar shop totally worth the diversion from the bypass on 69 highway between Kansas…read moreCity and Fort Scott! Swing through the downtown of this sleepy little Kansas town and stop in to what looks like a former Bank building on the corner. You will find dozens of interesting and rare guitar amps and cabinets as well, at least on the day I was there, nearly 150 stringed instruments. There was some low-end used and new, nice pro-level used pieces all the way up to their own custom high-end new pieces including several prototypes. Everything seemed clean and in good shape. Labeling was a bit sketchy as several things were unmarked. The staff guy greeted me but spent my entire visit shooting the breeze with a local friend. I couldn't really tell exactly what the vibe was with the used gear, but it seems like they get lots of hard-to-find pieces, restore them, and could be a valuable resource for both players and collectors. Be sure to pay them a visit and add your own review with more details.

From the owner: G-Sharp Guitars is the home of the world's best travel guitar, the G-Sharp OF-1. Also boasting more…read morethan 100 vintage, used, and new guitars and bass guitars and dozens of amps, you're going to find something you love here. Open Wed, 4-8, and Saturday, 10-4. Also open by appointment.

Went in to get a new-ish Les Paul Classic re-fretted because I love Gibsons, but hate tiny frets…read morewith nibs. Quoted me a price and time that seemed reasonable, and got the job done perfectly right on the money and a month ahead of the scheduled quote. The guitar is perfect; no tooling marks to be seen on the fret ends or at the nut. They even replaced the nut with ZERO lacquer chips. Frets are like glass, and will last longer than I could ever play them. Could not recommend this shop enough.

They service lots of different kinds of instruments, not just guitars. Including mandolins,…read moreviolins, banjos, ukuleles, etc. They were the only place in the Tulsa area I could find that serviced mandolins. They did a great job of fixing up my old mandolin and making it playable again for a reasonable price.

I love the atmosphere there and the people working are very helpful and nice - not overly…read moredetermined to sell you something. Got my guitar restrung and cleaned super nicely in less than an hour even though they were super busy with customers. I always feel like its a treat to go there and play some of their instruments.

Highly recommend Ernie Williamson Music generally and Caleb Bankhead, specifically. I bought a Sire…read moreguitar a few months ago and just received a second Sire, a 5-string bass, today. Wonderful experiences. Prices were very competitive, both instruments shipped the same day I purchased them, and arrived quickly in great condition. Everyone I have dealt with at this company has been friendly and incredibly responsive. Calls, texts, and emails are all returned super fast. This is a great company! They will continue to get my business.

I posted a negative review yesterday and within minutes the owner publicly responded with a comment…read moreand included an email address to "resolve" the situation. I emailed immediately, ready to work this out privately, and have received no response. It appears communication only happens when it's for public viewing. In my email, I asked whether they record phone calls. When I spoke with Candace, she clearly told me that if I paid $206.97, the warranty would cover the instrument repair. I wrote down her exact words as she was speaking. Less than five minutes later, while I was on the phone with Amanda, Candace denied ever saying that -- essentially implying that I was being untruthful. I sent a follow-up email and still have not received any reply. At this point, I have contacted the Better Business Bureau and informed our band director of my experience so he can consider using another company in the future. Consumers deserve transparency, accountability, and consistent communication -- not responses only when the situation is public. WARNING: Please consider this experience carefully before choosing this company.

Only and I mean Only place to shop !!!! Great guitars , great service Helpful finding what you…read more want ,Not what they would like to sell and always respectful

Great instruments, very good service. Accommodating sales staff. easy returns. They sent a gift…read morecard with my purchase.

Back in town and you know I just had to swing by again. This time I took an Ibanez AW I've had for…read moretwenty years with me. I've owned Martins, Epiphones, and so on during the last twenty years but my Ibanez is by far the best, not because of the way it sounded (but yes it sounds awesome) but because of the way it feels when I play it. I have small hands and finding the right neck is something I've always struggled with. My Ibanez always felt just right though. So after years of struggling I just said screw it, I'm going to do it the easy way. Walking into the Acoustic Shoppe with my saddest puppy dog eyes on I walked it over to their luthier Liz. I asked her if she could measure the neck shape, radius and nut width and point me in the right direction. She was more than happy to take some time off of her current project to do so and when she was done because the salesmen were all occupied she pointed me in the direction of five different guitars by Breedlove and Eastman, and suggested I start with them. When an associate became available she snagged him and gave him a brief explanation of what I was looking for. Step in Corey. Man that dude rocks! He saw that I had narrowed it down to three guitars by the time he showed up, and spend the time to go over the pros and cons of them. He's one of those musicians who can show you what a guitar can sound like, without making you feel like an idiot for how you play it after he hands it back to you. That's kind of a rare quality in somebody selling guitars. He was extremely patient and after twenty years of trying to find that perfect guitar he knew I wasn't going to make a snap decision. It didn't matter that I wasn't looking for a $3,000 guitar. He just wanted to see me walking out the door with a guitar I was going to actually want to play. So not long after that I walked out with my new Breedlove Discovery S in mahogany. I've only set it down long enough to eat, sleep and write this review. Man I finally own a guitar I love as much as the first one I got twenty years ago!

Tom got me right in and gave my violin a tune up. I can't believe it's the same instrument after he…read moremade some adjustments to my setup. It sounds amazing now. He really knows what he's doing. His shop has many stringed instruments and has something for everyone whether beginner or professional. I will recommend him to all my orchestra friends. Definitely go to him if you need a luthier. He really cares about his customers and loves his craft and has very fair prices. Him and his wife are really kind people. Check his website for his new shop address.

From the owner: Your local destination for fine bowed/ string instruments, expert repairs, quality rentals, and…read moretrusted accessories. Dedicated to serving musicians and fostering music in our community.

I paid Palen music center $250 dollars for a PLEK. I asked for a plek a setup & a problem with the…read morebridge to be fixed. Danny the Luthier there i guess called & left a message saying No problem me & my associate will have this done in a couple days. I returned there call for two days & never got an answer or a call back. Called the store, Your guitar is here & done. They were doing a pod cast so it was very loud. & by the way they started making people pay for repairs & plek up front. They never offered to take me to another room or plug in to make sure I was happy with my guitar. They were super nice when I came in the first time but when I came to get the guitar they were rude. So when I got home, he did plek it I think but no setup at all. The neck had way to much relief. I took the strings off made sure my neck was level started checking it with my fretrocker 6 out of 24 frets were high. No wonder they make u pay up front. Nothing was done to the bridge either.Danny close enough strikes again. I nick named him that because I spent two days with him at the Palen shop watching him take people's guitars & be doing setups like action, neck relief nut height & being off quite a bit & say closed enough. lol I even saw him do that on one of the pod cast & then say , r u recording? ,Yes, whoops... He is very rough & disrespectful to other people's instruments. Several months ago I talked to Danny close enough on the phone. He was very nice to me & offered to help me with some things I didn't know how to do on my guitars. I had just gone through a heartbreaking divorce. Being able to learn from a real Luthier was a God send. I got to the shop & he scanned me & looked at me like I was a bug that needed squashing & never invited me to came in. I guess we were going to stand in the parking lot. Can we go in??? Yeah ok he finally said. Then he started to make fun of me for have my Jackson in a bag. It's all I've got bro... My emotions are already all over the place & this guy. So my fender needs a nut i just don't know how to cut one right & perfectly as possible not just close enough. Anyway he plek it & then tries to charge me for it. I had hard tailed the bridge so when u loosen the strings the bridge likes to come up on the posts so u have to make sure when u tune it back up that it's in the right place. So I tell him to watch for that. He tunes it up & just hits the bridge with his palm & it pops down. My USA fender stratocaster. He treated my 1990s Grover Jackson the same. None that ever got repaired. This guy had me crying to the point of suicide & mad enough to hurt him badly. Thank God I did not do either one. But I got over my divorce & Danny close enough being an ass. But I wouldn't ever do any business with Palen music center Springfield. Because this is how they treat people. Sincerely Brian Jacobs. Ps The frets were not polished. The nut slots were not cut to the string gauge I wanted. intonation wasn't set It wasn't tuned right. Nothing. Thanks alot Danny close enough! I will tell everyone how bad of a Luthier u r!

I recently purchased an amp head from Palen Music Center. Their website was easy to navigate, and…read morethey have a diverse selection of music gear. I received a quick response from Nash after the sale as a thanks and to let me know he'd follow up after the sale (which he did). Item was shipped out immediately and packed up well. Overall, great customer service ! I will look to Palen Music Center next time I need music gear.

While the other reviewers complaining about long wait times aren't wrong, I think the quality more…read morethan makes up for it. I bought a MJT telecaster full kit a couple years ago and am currently waiting on a bound tele full kit. Both projects went over time, but in both cases it wasn't all MJT's fault. The first project was late because Musikraft was seriously backed up - so that was Musikraft's fault. This newer project was late due to them having issues sourcing the body from their supplier (so not completely their fault). It would have been nice for them to bump my project up in the queue, but I'm not faulting them for not doing that. They quoted me 10-14 weeks and it's been a little over 6 months - I'm told it should ship within the next week or so. 2 years ago Wendy was awesome to work with, and Emily has been great as well. Tldr: Go in expecting that it'll take longer than they quote. If they're on time - amazing! But if you end up waiting longer, it'll be worth it. I'll update my review when I receive the new guitar!

I ordered a P bass body that needed to be built. I was told 11-14 weeks…read more Communication was great, until I paid. Then all that stopped. I was promised updates and process pictures. Lies!!! A week after that order was placed, I placed an order for a 54 style P bass. THAT body was in house and ready for paint. Again, 11-14 weeks. I told my worthless PM Payton to process them separately. If one is done a week earlier, SEND IT. That never happened. Both shipped together.....24 weeks after ordered. 2 1/2 months later than promised. ZERO explanation, even when I asked why. Crickets. I was told both bodies were shipped together to save shipping money, even though I instructed them to ship separately. I will never place a custom order with MJT again.