I love the atmosphere there and the people working are very helpful and nice - not overly determined to sell you something. Got my guitar restrung and cleaned super nicely in less than an hour even though they were super busy with customers. I always feel like its a treat to go there and play some of their instruments. read more

Highly recommend Ernie Williamson Music generally and Caleb Bankhead, specifically. I bought a Sire guitar a few months ago and just received a second Sire, a 5-string bass, today. Wonderful experiences. Prices were very competitive, both instruments shipped the same day I purchased them, and arrived quickly in great condition. Everyone I have dealt with at this company has been friendly and incredibly responsive. Calls, texts, and emails are all returned super fast. This is a great company! They will continue to get my business. read more

Ernie Williamson Music - Sire M2 5-string bass and Sire T7 FM - Musical Instruments & Teachers Near Me - Joplin, Missouri

Very helpful employees. I found what I was looking for and really appreciate the patience of the young man who helped me,

I just bought a Fender GTX100 amp from here and Dillon worked with me in such a customer friendly way! He was VERY knowledgeable about the amp and showed me how to use the digital controls on it. I couldn't be happier with Ernie Williamson music or with Dillon! From the phone call yesterday asking if they had the model I wanted to handing me the receipt, it was a great purchasing experience! read more

I ordered a Sire Guitar from EWM on Reverb. Mike Fey provided solid customer service from start to finish. Good communication, etc. I ended up returning the guitar and that also went smoothly. Friendly service with no delays. Based on my experience I would be confident to do business with them again. read more

I play clarinet and mainly go there because of their repair service, but also get supplies like reeds, music stands, etc. Sometimes I have looked for sheet music there and found some, but the selection is limited. read more

i have been a loyal customer for years! great deals and staff. they gave me a guitar for a deal i will never forget. Thank you!

This is my favorite place to shop for anything musical instrument related, and this store is very family friendly! If they don't have an item, they can usually order it for you, and at no extra charge. James is most helpful and does suggestive selling if you don't know exactly what you are looking for. They do layaways on most all of their more expensive products such as stringed instruments and amplifiers, and very reasonable terms are available. They do take trades, with fair prices for your trade-ins. They offer band instrument sales, rental, and repairs as well. They have two qualified instrument repair technicians (for both stringed instruments and band instruments) available to take care of all of your repairs or maintenance needs. Amplifier repair and custom guitar painting is also available! I highly recommend Ernie Williamson Music, and you will be pleased with your music instruments, gear and accessories experience! read more

Ernie Williamson Music - My wife and I! I'm checking out a used trade-in Sandberg bass guitar. - Musical Instruments & Teachers Near Me - Joplin, Missouri

This is a really nice music store! I discovered it while visiting my brother for Father's Day & spur of the moment decided to buy him a very cool present! I walked in about 4pm on Father's Day & walked out right before closing with a beautiful new LTD guitar, a hard case & a classic rock song book all at discounted prices! There was a small staff working when I got there. The woman behind the counter was super nice & extremely helpful!! I didn't really get to check the whole place out due to time limitations but it did appear to have a pretty decent selection of guitars ranging in prices. I recommend checking this store out for your musical needs! read more

Ernie Williamson Music - My bro enjoying his Father's Day present! Thanks Ernie Willimson!! - Musical Instruments & Teachers Near Me - Joplin, Missouri

12-01-2018 I have had two negative experiences at this store in the last three months. In the first instance I was speaking with a salesperson and asked to see some of their pedals. While going over to where they keep them I asked the gentleman about some cords. He gave me a recommendation and I turned to ask my daughter what her thoughts were on a color. The salesperson got an OBVIOUSLY annoyed look on their face, turned around, and walked off and did not help me with the pedals. This was all in the span of 30 seconds. We were not wasting his or our time. That day I made two purchases(this is relevant later). I first purchased a +200.00 guitar. On checkout I was told that they were doing a promotion where for every $50.00 spent you received a $5.00 gift card but that the gift card had to be used after the first of the year. On this purchase I received a $20.00 card. I took the guitar out to my car and then thought that now would be the time to by an amp for the guitar while I could get some "money back " in the form of these gift cards. I went back in 1 minute later after putting the guitar in the car and purchased a used practice amp for +$50.00 and received another gift card for $5.00. My plan was that I could come back after the 1st of the year and get a guitar strap. I even mentioned it to the guy who was checking me out the second time. 03-02-2019 I went in on a Saturday to purchase a guitar strap. I found what I needed and went to checkout. After the person rang me up I handed them the $20.00 and $5.00 gift cards. The person told me that only one card could be used at a time. There is nothing on the gift cards that indicates only being able to use one at a time. I told the person that I did not want to make the purchase. The plan was to buy a $25.00 guitar strap and only be out the tax needed for the transaction. I then walked out to my car. Before leaving I thought that I should try to get this resolved instead of being frustrated by it, so I went back in, waited in line, and then spoke to another salesperson. This time it was the same salesperson who had walked off on me on my previous visit. I asked them what the policy was on the gift cards and if there was a manager or owner that I could speak with. With a big grin on his face I was told there was no one there that could do anything. Honestly, he(the salesperson), could be a nice person but the perception I have of this salesperson is negative from my two interactions with them. I had to ask if there was a number or a person I could contact before I was provided with the managers card. I am frustrated that they will not honor the rewards program that they set up. I am disappointed that they do not empower their employees to be problem solvers for their customers. I could of bought a better used amp for cheaper but did not do so because of the gift cards the store was offering. I am going to email the manager this and the link to the yelp post and will update at a later date with any resolution. read more

Ernie Williamson Music - Cards they give. Nothing on back. - Musical Instruments & Teachers Near Me - Joplin, Missouri

Great products and customer service. Bought cables for our Church sound system and they were great to work with.