I am extremely disappointed with the experience I've had with Woodside Homes, particularly regarding their failure to honor the terms of our contract and their lack of response when I sought clarification. My partner and I recently purchased a home located at Summit at The Dells in Prescott, Arizona. As part of our agreement, Woodside Homes promised us a $15,000 incentive to be used for window coverings after the closing of the home. This was clearly stated in our contract, and we made sure that this agreement was documented and confirmed in writing during the purchasing process. However, after closing, the promised $15,000 was never provided. We were left in the dark about why this was not fulfilled, and we have received no explanation or transparency from Woodside Homes. We understand that home pricing can sometimes be adjusted, but the $15,000 was specifically designated for window coverings, and there is no reason this should have been absorbed into the sale price without our knowledge. What's worse, I attempted to reach out to the Director of Sales and the Designated Broker at Woodside Homes over 14 days ago, but have received no response. This lack of communication is not only unprofessional but adds to the frustration of dealing with a company that seems to have no regard for honoring its agreements. It feels as though they took advantage of our knowledge as homebuyers, promising us an incentive that was never delivered. We were counting on that $15,000 to cover a major part of our home's finishing touches. Woodside Homes should have been transparent about the status of this incentive and should have followed through on their commitments. At this point, we are left with no choice but to share our experience online in hopes that others will be aware of the issues with Woodside Homes. We are still seeking a resolution, but given the lack of response so far, I am concerned that they have no intention of addressing our concerns. I would strongly advise prospective buyers to be cautious when dealing with this company, as their customer service and accountability seem severely lacking. Buyer beware: This is just one of many issues we've encountered with Woodside Homes. read more