Frank was the absolute best leasing agent my wife and I have ever worked with. He worked hard to…read morefind a place that met our specific requirements, and always worked around our schedule. He negotiated on our behalf and found us some great deals. I would highly recommend Slate.

DO NOT RENT FROM SLATE…read more I lived there for one year and had a horrible experience. It started bad right from the start. They were impossible to reach and when you did reach anyone they would not have the answers and said they would need to get back to you but never did. Throughout my stay, my roommates and I had multiple issues. Some were fixed with but the big / costly ones were ignored. I warned Slate that I saw a leak starting on my bedroom ceiling in October. It was ignored until I called and called about it. The little leak blew up into a full blown issue. Slate never appropriately addressed the issue and kept trying to do cheap fixes instead of solving the issue. I had a leak & hole in my ceiling from October-January. There were periods where they were ignoring my calls and emails. I ended up getting a rent credit because I fought so hard and had put rent in escrow. Also the issue was never truly fixed as the girl in the apartment below me started having leaking due to the quick fix they did for mine. George is a smooth talker but do not let that fool you. He is like a politician. He may genuinely be a nice guy (although I don't think he is) but he definitely is a HORRIBLE landlord and business owner. He did not even have a valid rental license for my apartment when he rented to me. The city of Philadelphia contacted me and issued him warnings and fines. And no we did not get the security deposit back. They actually said we owed them money that they would not be pursuing. Ha! Save yourself the time, stress, and money and stay as far away from Slate as you can.

I used this agency to rent a house and have been very disappointed by them. Before I moved in I…read morewas told some things would be fixed and they never were. They never get back to you and ignore phone calls. I would not recommend this agency for a rental or property management. I also found a contract in the cabinet from the last people that rented here and they had the same issues apparently. Real shame.

Just in case anyone was not turned off by the other, older reviews, I am providing a brand new…read moreterrible review. Avoid Kershaw at all costs! NOTE: They are not Kershaw Esposito anymore, Esposito left. My friend and I used them to manage our Manayunk property for almost four years. The first year and a half was great - more due to the fact that they lucked into a set of great tenants and during that period, nothing went wrong with the house. After that, things started to go wrong. Our second set of renters had the police called on them multiple times, causing problems with neighbors and worse. Apparently these incidents were brought to Kershaw 's company - who didn't inform us until the police started calling us as the owners of record. Not good. And it only gets worse. After ending the relationship with these tenants, Kershaw's agent started showing the place. It wasn't until I returned to Philadelphia that I learned they were SHOWING THE PROPERTY WITH THE POWER CUT OFF, FISTHOLES IN THE WALL AND FILTH COVERING THE FLOORS. The agent didn't bother to inform us of any of us and the place sat empty until I visited it by chance. Kershaw himself assigned us a different agent. Who helped us clean the place and get it show-able again. A few months rent lost - but we eventually found renters, but this new agent was standoffish with us every time we asked for an update, pictures or other details about the property. Eventually this relationship became too strained and Mike Kershaw took over the management himself. Things were great for the first month - he helped us get new carpets installed and, supposedly get the place presentable. But three months later there was little activity and we finally switched to a new company. The new managers informed us that the place was still filthy (Kershaw's cleaners didn't do a good job), the bathroom door was missing a doorknob, several lightbulbs were out, the stairs to the basement were rickety and some slats were broken and a whole host of other problems. In fact, Kershaw had informed us that they had removed some old furniture left in the place, but it was all still there. It took the new manager over a week to track down Kershaw and get the keys for the place. If my co-owner and I still lived in the Philadelphia area, we'd be taking them to court for their gross mismanagement and breaches of contract. But alas, suing them would be too inconvenient for us and they will slide by with nothing but a negative Yelp review.

Helen and Rob not only have the patience of GODS, but their attention to detail, passion for their…read morework, and overall genuine desire to help their clients as best they can, is simply unparalleled. Ignore the solitary negative review. Dude is obviously a moron.

Never in my 54 years alive have I been approached by a realtor like @Helen Hoffman Kowalchik!…read more She moved our appointment multiple times, I was more then undstanding, even suggested we reschedule due to her emergency! She insisted no, she was at a open house in area, she be there. I got lost, was late, called and ask could u stand outside, I can't find u? I was greeted with aggressive attitude, said u can walk urself in, I said I don't know where I'm going, she said up the stairs! She claimed I YELLED at her, I do not raise my voice to anyone! She claimed she's the landlord. If she is, good luck, I wouldn't rent a rock from her !

Cory was responsive and helpful with my real estate needs concerning property management of my…read moreinvestment properties. Every concern I had was immediately addressed.

Great service and personable folks to deal with. I definitely would recommend them. It's always…read moregood to try different companies.

We've been at our new apartment home for over a month. Absolutely love it. Quiet, serene,…read morebeautiful! Inez, the real estate agent is one of the most delightful, knowledgeable, considerate agents. She truly assisted us from Start to Finish! Moving can be a very stressful event. If it wasn't for Elfant Pontz the experience would had turned out harder. The staff had a checklist that enabled us to get everything done regarding our apartment home. I would recommend Elfant Pontz to anyone looking to live in any of their properties! It's worth it...Estupendo! Amazing! 10++++ kudos and stars!!!! Carlotta "Zaire" F.

Slum lords. The difference in the landlord i have now and…read moreelfant pontz is night and day. I would highly advise people to not rent from EP. 0/10, WOULD NOT RECOMMEND. When i first toured my apartment and moved in 3 years ago, the leasing agent lied about so many things. I understand it's her job to get people to move in but straight lying about it stuff that shouldn't be lied about it's crazy. For example the bathroom window was broken when i moved in but yet the agent told me everything was as is and no additional repairs would be made to anything in the apartment. How are they out here renting apartments with, broken windows? Thankfully the building owner fixed it. During my time renting from ep they were a terrible management company. Whenever i'd send maintenance requests it would go 1 or 2 ways. I would immediately get an auto response email noting the request has been received. After that, they would either contact me back asking me a bunch of questions about my request, essentially gas lighting me. Or they wouldn't follow up until i reached out again a week later and they'd always say they were busy. I started putting in the maintenance requests everything i did myself to work on the issue. Bc the way they are it seems like they try to do everything they can to get out of fulfilling maintenance requests. It's so crazy because one day last spring when i came home and was sitting in my car, i saw a rat running from the grass to the trash cans. I immediately sent a maintenance request for exterminating services. They emailed me back saying "are you sure you saw a rat and not a mouse?" That took me out because I'm not blind and it's pretty hard to mistake a rat for a mouse because the size difference. The next day i got home and i saw the rat again and instead of getting out my car i took pictures and emailed them, so they'd actually believe me. That's a prime example of how they would gaslight me with maintenance requests. They really tried to tell me I saw a mouse, mind you I have 20/20 vision. Lastly, they like to mix up words or don't know the meaning of damaged and not clean are. When i told them i was moving they sent me a vacate letter. On that it clearly indicated i would get my security deposit back less any damages. Nothing was damaged in the apartment and i have proof from videos and pictures. They made something up to keep part of the security deposit and said the stove wasn't clean so I was charged for that. I wouldn't recommend renting from EP. Believe the few scattered one star reviews about EP. Oh yeah the leasing agent came to inspect my apartment for painting issues a few months after i had my son in fall 2023 when he was 3 months old. Tell me why she came into my apartment after just finishing smoking a cigarette, so i could smell it on her. She smelled so bad that I had to cover my nose with my shirt. Everyone knows you aren't supposed to come around little babies smelling like cigarettes. Smh

Ability to meet established goals and deadlines. Great staff and very professional…read more . . . . . . .

From the owner: Property Management, Condominium Management, Cooperative Management, Commercial Management,…read moreLeasing, Singly Family Management, Retail Management, Multi-Family Management, Property Maintenance

32 years under Reinhold. Over time I simply cannot not ignore how poorly they manage this…read morebuilding. Too many issues to list. But I stand by my one star review and I hope this building can get organized and get them replaced.

Chocolate works is the epitome of what a Philly apartment should be. Amazing staff all around,…read morefront desk more than helpful. Upkeep is constant and we haven't had a pest issue EVER! How many urban buildings can boast that?

I can't recommend this service enough! My partner and I worked with Caitlin, and she helped us find…read moreplaces in Philadelphia we wouldn't have been able to discover on our own. We ended up finding our dream apartment, which we wouldn't have been able to find without Caitlin's help. The entire process was very easy and really reduced a lot of the usual burdens of apartment hunting. If you're also looking for an apartment and have been intimidated by the process, please consider reaching out!

I worked with Rachel Shaw to purchase my first home. What could have been an overwhelming process…read moreended up being incredibly smooth. I felt very supported throughout, and am grateful for Rachel's attention to detail and responsiveness throughout the journey. She's an incredible agent!

Kim was awesome to work with! She is very knowledgeable and will go above and beyond for her…read moreclients. I would strongly recommend working with her as she'll handle all of your real estate needs.

Kim Rock always goes above and beyond expectations for her clients. Kim helped me buy and sell many…read moreproperties - investment and personal. She provides great value to her clients with her great knowledge and professionalism. If any obstacles did arise during the transaction process, she always handled it efficiently and kept us informed. Her dedication to her clients is unmatched; she is recognized as a premier realtor for this reason. She makes you feel as though you are her only client. She gives a 150% to her clients by providing stellar customer service. I can't say enough great things about Kim! I would trust no one else to handle my real estate needs! ~Lauren Conrad