My family was very happy with the service we received here last week. Our original intent was to…read morefind a rental violin for Kid2, as well as see what they might have in stock for kid1. Upon entry we were greeted by Omar, the store manager. He immediately sized my daughter, and went to the stock room to find a few that were her size. For a full school year rental of a junior violin, the cost was $90 + $20 service fee (tuning cleaning) + $5 rosin, a total of $115 before tax for 9 months rental ( End Sept to End Oct). Additionally, there is a grace period of 10 days after the final June 20 contract date that you can return the instrument without penalty. That takes a little bit of stress off our backs to rush to the store for the return. Given that Kid2 had never played the violin, but now needed one for school, I appreciated Omar's knowledge and feedback on things we needed, and unnecessary, there was never any pressure or upsell here. Meanwhile, another staff member, Ricky, was patient with Hubs and Kid1 as they were perusing the guitar section. While the store had a nice variety of full size acoutic & electric guitars, they only had 1 type of junior-size guitar ($79 in 2 colors, red & blue). Both Omar & Ricky were very patient with all my questions, and even allowed me to see what they had in stock when I asked about accordians (which, FYI, they generally do not carry new, and they only have old accordians in stock to sell AS-IS). We were happy with the service we received at this store. Highly recommend them if you're in need of a rental instrument, especially for kids.

As I walked in, an associate greeted me right away and ask if he could be of any assistance. I was…read moregiven a catalog to show an alternative for my request- it is for an alto sax reed (mouthpiece). It is not currently available at their store. They could order it for me but it won't arrive to the day I need it. The associate explained to be the difference between the two. He suggested to me to ask my brother if what they have can be an acceptable replacement. He mentioned what's available in their store and the price for the piece. It was a direct to the point service. Friendly and knowledgeable staff. The store has a good old fashioned appeal. I wish I could browse what's in their store and stay longer for today. I am seeing myself coming here again. Good location. Metered parking in front of the store.

Brought my neglected Stratocaster here for a much needed servicing and I could not be happier with…read morethe way it sounds after Joe worked his magic. In the 25+ years that my family has owned this guitar, it has never sounded better. Don't bring your guitars to the corporate stores; if you want your beloved instruments to feel and play as best as they can, this is where you should take them. You will likely pay less for infinitely better service and workmanship with Joe.

I wanted to buy an electric guitar for my son for Christmas, he is just starting to play so I…read moreneeded advice on what would be the best bet. A friend recommended Joe's place and it turned out to be the perfect choice. Joe is very knowledgeable and very fair. He set us up with a beautiful guitar that fit into our budget. He did extra work on the guitar to help fit the needs of a newcomer. When I showed the guitar to some musician friends they agreed that it was a fantastic deal and the right one for my son. Needless to say my son was thrilled, to be honest I've never seen him happier to receive a gift. Joe Pichkur's Guitar Center gets my highest recommendation.

Brought my EVH5150 III 50w guitar amp to Jerry for a tube replacement and biasing, and he got it…read moredone with an extremely fast turnaround at a great rate. Communication through Yelp messaging was clear and regular, and he even did a bit of extra research to make sure he got the bias setting right. The amp sounds great, and I'll definitely be back the next time I need this work done.

After my move I noticed my old turntable not working properly. Repairing a 30+ year old vintage…read morewas not my forte so I looked to Yelp! for some repair options. I spoke to Jerry over Yelp's messaging system and within a few days, his suggestions ultimately fixed my issue. Apparently, during the move, the speed and size sensors were forced out of alignment, and once I realigned them the turntable was restored back to its former glory. Thanks so much Jerry!!

I had a great experience with the service on my old violin. Peter and Frank did an outstanding…read morejob--they reset the neck, adjusted the fingerboard and bridge to the proper height, and replaced the sound post. The instrument is now in excellent condition, and the improvement in sound is unbelievable. Highly professional work and attention to detail. I highly recommend them!

Mr. Lam made a bridge for my fine quality cello and it's never sounded better. The work was done…read morequickly and the price reasonable. As a professional player, I'm delighted to have found Peter and as an added plus, he's in Queens so I don't have to shlep into Manhattan and pay Manhattan prices.

DO NOT GIVE YOUR MONEY TO THIS BUSINESS…read more I was a student at the upper east side location before it closed. I had pre-paid for 3 months of lessons, and it closed after 1 month. I have tried to get my money back for the 2 months of lessons I did not receive for over 6 months and have been ignored. It is a shame that the management for this business is so scummy because the instructors were always kind and helpful.

I spent over a year taking lessons and it was totally worth it. I learned a tremendous amount…read more performed live three times and enjoyed meeting and interacting with the friendly staff

Brought my SG in and it was pretty beat up. I was given an estimate…read more My guitar was returned to me and as soon as I played, it felt like it used. And, the work done came in under estimate. I could not recommend these guys more highly!

I emailed them off their website and never received a response. I guess they have no interest in…read moreworking on my vintage Martin acoustic.