I've NEVER dealt with this company but I am so blessed by the man I see on the commercial. He seems to be an HONEST person, and I love the way he says together let's ride. I prayed and ask the Lord to bless me to meet him. I like what he said about do the right thing. I live in Savannah, but my desire is just to look in his face one day and that tell him how blessed I am to have seen him. I'm sorry for going on, and on, but I just think so much of this gentleman. I pray God will keep on blessing him. I SALUTE YOU MR WOODY FOLSOM, you are TRULY one of a kind as the old saying is. I'm going to stop because I am beginning to cry. He's a Lieutenant of first class. Sign Ruth Moore, read more

I was on the hunt for a used truck. Came across a few that I was interested in on the Facebook marketplace that their salesman, Mark Mcnease had posted. Their dealership was three hours away, so I did all of my looking and research through pictures, video and FaceTime with Mark. He test drove the trucks for me, gave me feedback on everything that I wanted to see and hear, and even helped guide me to what he believed was the better choice of vehicles that I was looking for. Best used car experience I've had in my entire life, and I've had over 40 vehicles. We made a fair deal on the car and they delivered it! They had a driver bring it to me from three hours away. The truck was spotless when it arrived and it was everything I hoped for AND more. After driving for a few days, I noticed that the rear wheels were making a screeching noise. I took it to a local dealer to discover that whoever installed the brake pads had put the clips on incorrectly, and they were scraping against the rotors. It cost me $400 to have those brake pads replaced. I called Mark to let him know that whoever did the brakes on the vehicle, installed the clips incorrectly. He informed me that he thought the dealership had replaced those as part of their inspection process, but he needed to confirm that. I got a text message from him a couple of days later that it was their fault and the dealership would be sending me a check for the cost of having to replace those brake pads. The dealership followed through on that! I know I've rambled on a bit, but this has been the best dealership I've ever done business with, and I think it all needs to be said. I will definitely buy from them again. You can trust that you will get a good vehicle, and trust that they will stand behind their vehicles. I recommend you talk to Mark! read more

Please do yourself a favor a stay away from this dealership! This place wreaks of the classic, toxic car salesmen that we all hate to deal with. I have never been lied to and misled by anyone as much as I was when attempting to purchase a vehicle from Woody Folsom Automotive! My experience is outlined below........... 1. The dealership had the exact vehicle I was looking for (2021 Kia Telluride SX, Wolf Grey with Nightfall Edition package. It was listed with 18,000 miles. The issue was they had the vehicle listed off the charts at over $58,000 which was $12,000-14,000 higher than anyone else throughout the entire United States. When I brought this to the salesperson's (Aaryn) attention complete with reports from KBB and Edmunds I was fed every line in the book (well we have had to pay top dollar for trades the last two years, you are looking at trade in values and not retail values when every report I sent to her specifically stated RETAIL VALUES). She offered to sell me the car today for $56,000. Keep in mind this is a vehicle with a trade in value of $41,000! 2. The very next day I look back on the website and the dealership now has the vehicle listed at $49,000. Obviously, someone took my research and adjusted the price accordingly. So, I contacted Woody Folsom again and dealt with another salesperson (Madison). We negotiated back and forth and agreed to a $47,000 purchase price on the vehicle. I was beyond excited as this was THE vehicle I was looking for. To secure the vehicle through the loan process so that no one else could purchase it out from underneath me, I was told I would need to put a $1000 deposit down on the Telluride which I did. I sent her a copy of my license and credit card. The deal was done. 3. I was then contacted by the sales manager, Anthony, to process the $1000 deposit on my AMEX as he could not read the code on the copy I sent Madison. We discussed delivery of the vehicle and he said at most in two days the vehicle would be delivered to my driveway. The $1,000 deposit was made and I spent the rest of the afternoon with my credit union securing the loan. 4. The next morning I completed the loan application, met with the loan officer and contacted Anthony to check on delivery of the vehicle. He assured me that the vehicle would be delivered to me that day. After lunch, I had still not heard from the credit union or Anthony concerning the Telluride. The bank was waiting on the bill of sale from the dealership. Anthony said it was tied up in the finance department, but he was on it, and it would be taken care of. 5. At 3:00 that afternoon I reach out again. At this point Anthony told me that the Telluride had just reached the dealership and he was taking possession of it now. He had no idea where the vehicle had been as his logistics department handles all of that and that was completely normal with a dealership as large at Woody Folsom. So, at this point I had been negotiating with two salespeople and a sales manager on a vehicle that was not even on their lot! Remember Aaryn offered to sell it to me that day for low, low price of $56,000. In fact, after reaching an agreement with Madison I put a $1000 deposit to hold a vehicle that was not even on their lot!!!! 6. I asked Anthony for photos and the mileage as I was obviously concerned as no one apparently knew the whereabouts of a $47,000 - $58,000 vehicle. The Telluride now had nearly 25,000 miles and had scratches, dents, chips, a severely stained back seat and a peeling black trim that was going to need to be replaced! Absolutely nothing like the pictures that were presented on their website. The pictures on the website showed this vehicle in flawless condition! 7. So now we go from having the vehicle promised to be delivered today to now not being able to guarantee delivery until middle to end of next week as they had to wait on the trim to be delivered and then have it installed! When I questioned Anthony about all of this, his response was that this is why he does not like to work up deals without him having seen the vehicle!!!! Excuse me? You promised me delivery today. You worked out a price, had me go through financing, etc. for a vehicle you had no idea where it was located and in fact you had never laid eyes on! When I told him to cancel the deal and refund my deposit, he was quick to let me know that this was fine as he already had another person waiting to purchase the vehicle. Bottom line, please stay away from this dealership. Sleezy, lying, unethical, crooks are the individuals I had to endure over this entire nightmare of a purchase. Please save yourself a huge headache take your business elsewhere. This dealership is trash! read more

I reached out to Woody Folsom about trading in my truck for something smaller and they really came through from start to finish! From initial contact to post sale I have been nothing but pleased with the staff. I would definitely recommend the Team Woody Folsom car buying experience! read more

We were looking for a car for our college bound son. We shopped around to many different dealerships. After walking into Woody Folsom, we knew we would be buying from there. The sales people were great and didn't give us that typical slimy salesman feel that you usually get at a car dealership. We got an amazing deal on a great car. We will definitely be back when we are ready to purchase another car in the future. read more

I took my car in on 2/28/22 for the service department to check the spark plugs for me. They broke a piece of the spark plug in my engine and have given me the run around ever since....that was almost three months ago. My car is still there with no resolution. If I ever get my car back I will NEVER go back to Woody Folsom Ford. Extremely unprofessional, undependable, not trustworthy, and do not want to take ownership of their mistake. VERY disappointed read more

Horrible customer service. They act like they don't care if you buy from them or not. Don't bother asking them a direct question...you'll never get a direct answer. read more

Unfortunately this dealer doesn't honor the prices on their direct website. Bait and switch which is illegal. Very sad considering I am a Ford guy and buy new vehicles every year for my company and personal use. I would not recommend buying from this dealership. read more

So here's the scoop on this dealership, I am stationed in Savannah and saw a used vehicle in their inventory that I was very interested in. After sitting down with their staff (who seemed friendly in the beginning), I purchased the vehicle. When we signed everything I was told my vehicle was still under warranty, 1k miles later my vehicle started acting up so I took it to its respective dealership. When I get there I am informed that the vehicle has a pre-existing condition that voids the warranty. I bring it up to Woody Folsom Ford who give me the run around for 5 days telling me they have to talk to "Ken", the general manager who will have to deal with this situation. 5 days go by and still never spook to this "ken" guy. That same week my engine blows on a 2014 with 30K miles and Woody Folsom Ford tells me that they cant help me. So just like I told them I already have my military legal involved, if this is how they treat their service members I cant imagine how every one else gets treated when they need them. So moral of the story is don't make the same mistake I did, please look elsewhere. read more