I purchased a queen size Venus mattress last July 2022. It's a firm plush mattress with memory foam…read moreand gel cooler...honestly, I never slept like a baby since then. And the price was very reasonable. Thank you MBA-Welland for the opportunity!

From the owner: We offer Premium mattresses at 50-80% OFF Retail prices…read more Products are ALL NEW, Factory Direct, and made in Canada. Products have 5-10 yr warranty Delivery services within Niagara Region is available. We cater to customers One-on-One so you can be confident of your choice because we believe that "sleep matters."

I don't know if it's just Me but I seem to have good Karma with this business so far. I bought My…read morefirst reasonably fair budget mattress and foundation set up under three years ago but the starter was a soft plush and started sagging a little. I was able to take the required pictures and E-mailed them and they awarded Me My swap out ticket with no hassle. I went back into the store to test out Plush vs Medium Firm and the Medium Firm was the way to go for My 50 y/o back. I purchased the Harmony Firm with the old mattress as the discount towards the new one. Hence the name of the business. I hope to keep having good Karma with this business because commercial mattress prices are quite horrific but You won't be able to swap those out for a discount either unless you paid the warranty. I believe George Costello surveyed many of frustrated mattress consumer.

My mother went in to buy a new mattress for my niece, and I looked around at the mattresses and was…read morefeeling them all and checking everything out. They had a nice large selection there and I loved some of the beds and instead of having frames they had a really cool thing that you just put your mattress on top of where you don't need a boxspring, and then there's plenty of room to put stuff underneath your bed. I would not mind getting one of those for the future. The prices were very reasonable. The employee, taking care of us, was very nice and willing to explain every little thing, and repeat himself over again, when my mother did not hear him, or could not hear him. Next time I need a mattress I would definitely go here and I would recommend anybody else checking out the store first before going anyplace else.

I have bought multiple mattresses from Xtreme always very happy with quality and price and with the…read morevery helpful staff who are knowledgeable and easy to talk too

We bought what was suppose to be firm mattress in summer of 2003, they delivered what appeared to…read morebe same one same cover etc. we bought the $65 cover to get sleep warrantee. We did not look at tag on mattress. Both my husband and I have orthopedic implants. Finally about 45 days or more after feeling this mattress was too soft, but coming off a a 15 year old one was confusing we looked at tag said plush. Returned to store, they first said we could exchange it but then they stalled and back tracked said we waited too long. apparently noted in our file we were fine with it. Each year gets softer more saggy till 2 1/2 years later we had enough. The bed was covered and still looks perfect to eye with no one on it so warrantee not in effect .The salesman first told us if we choose new bed he match the $1599 we paid but when went in to purchase then said take only $200 off making our costs way too high. Do not trust them and convinced their stuff made special for store of inferior quality,. We plan to give the bed away too nice throw away but need to repurchase. If need cheap bed for kid or guest room they probably fine, but not master bed. unless plan keep it for short time. Seen many reviews since similiar our experience delivered wrong bed, not honor sleep guarantee and manufacturer warrantee no on ever gets on any bed they big joke.

We visited here about a year ago to investigate a planned bed & mattress purchase. Even though we…read morearrived before the posted store hours, the door was open and we were met shortly by Barb, the Operations Manager. She showed us around the store and showed us what we wanted to see. Recently, we returned to purchase and the experience was similar - arriving at store opening we were again quickly met by Barb. Based on our requirements, she recommended a specific mattress and that is what we ordered. We also purchased 2 L&P adjustable beds to put the mattresses on. The mattresses were manufactured, delivered and the beds set up in our bedroom by the date specified. Shortly after, I found some minor deficiencies with the L&P adjustable beds and emailed Barb. She promised to send a tech with some parts to look at the beds and correct the problem. The guys came as promised, had the small parts I wanted and we fixed the problem. I prefer dealing with family businesses and CJ Mulholland did not disappoint. We are now sleeping more comfortably than we ever have and I would highly recommend this business.

From the owner: You can feel the difference quality makes.read more

The customer service here is amazing. They make sure the product meets your needs. They are…read moreextremely knowledgeable about their products and answer any questions you have. I would highly recommend Queensway Mattress for any mattress needs.

Extremely impressed with the service and value at this amazing mattress store! Fred was very…read morehelpful and knowledgeable in assisting me to select the perfect mattress for my sleep style. A great selection of mattresses at Queensway Mattress and the best deals with free delivery! I'll recommend Queensway Mattress to everyone I know.

UPDATE 11/30/25:…read more Store's Follow-Up Request Ignored by Management Despite the owner asking me to call the store manager about this unusable mattress, my message to the manager has gone unanswered for over a week. Meanwhile, this mattress continues to get worse. It simply cannot handle my 122 lb. body weight when in use. The materials instantly compress so much that I experience physical discomfort and soreness (an iPad on a stand next to the bed is now exactly level with my face while I'm lying down). This points to a massive failure in the product's support capacity. I'm forced to sleep on my couch now rather than my bed because of the hip and glute pain I'm experiencing. This company's system for resolving customer complaints is clearly broken if the manager ignores a significant issue a customer is having. I cannot recommend a company that sells low-quality products and provides zero follow-up customer service. I will file a formal complaint with the BBB and the NYS Consumer Protection Agency if I don't get a response soon. *****ORIGINAL REVIEW***** I purchased the Celestial Pegasus Plush Innerspring mattress and thought I'd finally get relief from the hip pain and foot numbness I had from my four year old Saatva latex mattress that I spent a fortune on. That wasn't the case. The Pegasus "Plush" wasn't plush at all and the hip pain and foot numbness continued. I should note the pain and numbness only happen when I'm lying down in bed so this isn't a medical issue. I used their exchange policy after sleeping on that mattress for 30 days and exchanged it for the Simmons Emerald Coast, which I was told was a plush mattress. Now I have a whole new pain - my glute is constantly throbbing from lying on this mattress and now I'm stuck with a very expensive mistake. Never purchase a pillow top from Simmons. They sag very quickly. After doing some Googling, I found out this mattress is best for back sleepers and I can see why. That's the only way to sleep on it without much pain, although I'm a side sleeper and can't get used to sleeping on my back. I told the salesperson that I am a side sleeper so I figured he was pointing me in the right direction for side sleepers. I don't have the money to purchase yet another mattress so I'm forced to live in pain. I never in my life had so many issues with mattresses and I know it's possible to be comfortable because I recently slept in a hotel and at a friend's and had no issues. Prior to purchasing the Saatva and then these two mistakes from City Mattress, I never had issues. Bedtime was a pleasure for me. Now it's torture. Service was just ok. Nothing special, but not bad either. I suggest going elsewhere where there are many more brands to choose from.

I'm very happy with my experience here. Huge variety of styles - pretty overwhelming, but the…read moresales guy I talked with was able to help me narrow down my choices based on what I was looking for. It is completely okay and encouraged to lay down on the beds and test them out, even if you go back and forth a bunch of times for comparison. The staff makes you feel like it's important that each customer is happy with their choice - not pushy at all, very friendly and helpful. Although I did not end up purchasing a mattress on this trip, when I am ready to do so, this is where I'm coming back to.

Went to extreme mattress to buy a mattress the mattresses are really nice. They're more reasonable…read morethan other places but the old saying is you pay for what you get!!! if you want a mattress to last couple years, this is a place for you. Paul and I wanted our mattress to last more than acouple years so you'll have to keep reading to see where we ended up getting a mattress. God bless Debbie.

I have back and hip problems due to a very incompetent pt.that herniated 4 of my discs. I need a…read morefirm mattress with a comfort top for pressure points. We have purchased 6 mattresses from Extreme Discount over the years and they have been great so we went there again cause we needed to replace the 10yr old one we had. We ordered the Vera firm.I tried it in the store and it felt great. The one that was delivered didn't feel anything like in the store.I was literally sinking in it. I am a 125lb woman. After 26 days on this mattress from hell I have Extreme pain in my legs and hips and back in physical therapy. I called about this and was told that it could not be returned but we could get another mattress with a discount plus a $75.00 charge. What? The salesman also asked me to check the mattress tag because there's apparently a Vera Firm AND a Vera Plush. Mine said Firm. It was more like a plush.Think it was mislabeled.So we were stuck with it and gave it to our daughter because she loves a soft mattress. They say 30 days comfort trial. Warning , even if you buy the mattress protector for $65.00 you will still be stuck. We noticed after the fact that on the second last page states ABSOLUTELY NO REFUNDS on merchandise that has already been taken or delivered even if still in factory wrapper or box. The salesman Bill was very nice but also very misleading. As for delivery there were 2 guys, 1 older maybe late 30s early 40s and the other maybe in early 20s.The younger guy was very nice and courteous, the alpha male on the other hand was far from it. A little snippy which in no way I was going to tolerate in my home and made Mr.Alpha well aware of it Wasnt informed that delivery also included attitude. We had been very good customers for years. Never again after dishing out $1000.00 will we ever do buisness with them again.

Sales and furniture is great but the DELIVERY absolutely SUUUCKED for us…read more 9:30 pm arrival on delivery scheduled for 2:30 One time they simply didn't show up for our delivery And we waited til 10:30pm & called, they said "oh sorry"... And twice they sent a replacement section of our couch but both times they sent the wrong piece after waiting all day for it. And we still aren't done .... Sales is great but maaan don't be in a hurry for them. Our bed frame is on back order, it's been about a month I think.

Furniture is cheaply made don't like the store not as good as amvets or hearts for the homeless was…read moreon there once won't go back

I looked at all the big box stores for a mattress. They had all their slick sales techniques,…read moregimmicks and promotions, but lacked the one thing that matters, honesty. We were looking for a mattress that suited us, not the one being pushed this month by the manufacturer. We were treated as vaulted customers and they took a genuine interest in our needs.

Excellent workmanship. Very nice people. My couch looks sensational. The price was terrificread more