My family and I have hired this company multiple times to assist us in our move. Dustin and Edgar…read morewere friendly, very punctual and efficient with the loading and unloading of our furniture. They did an excellent job communicating with us and listened to our requests. I highly recommend them and definitely will be using them again! Thank you all

I had a wonderful experience using Firefifhters Move U for my move to Lexington. Front the first…read morephone call to delivery day, everyone I spoke to and worked with was so friendly. The two men called before arriving to let me know they were close and on their way (and early!). They were so friendly and they also took great care in unloading my moving truck and bringing everything inside. They asked where to place each box which was super helpful. Will use them again for my moving needs!

Robert and Devon were a great team! The move went smoothly despite the rain. Great attitudes,…read moreprofessional, friendly, and careful.

Workers was excellent ,management sucks went from 165 to 180 in a matter of days I tried to talk to…read moremanagement he said he doesn't hassle prices the same day as the move other than that the workers was great people they need someone to go in direct competition with them it's a monopoly that has to end the prices are ridiculous

Moved from Northern Illinois to Lexington and had great service in both areas. Everyone I talked…read morewith was always friendly and helpful. Received my PODS on time and the delivery drivers were awesome asking exactly where I would like them and were friendly and even helpful about packing. I would use them again in the future and all my PODS actual arrived earlier than I anticipated. I really can't say anything negative about my experience with this company.

Moving from KY to NY was no easy task, but upack made.it simpler the drivers wee very friendly and…read moredid amazing jobs parking in difficult spots. I also had several extraordinary circumstances where my house I was moving into, was not ready to close. Upack was fantastic with the delivery options and worked with me to ensure the truck was delivered on time.

Hired Clark's moving and more to move a few pieces of furniture from a friends house down the…read morestreet to ours. They put blankets around everything and even covered the door sides of the house. They were very professional from beginning to end and even worked on a Sunday,

From start to finish Leondre was professional. I had to orchestrate a Jeffersonville, IN move from…read moreFayetteville, GA so I turned 2 Yelp. Leondre had great reviews & was the 1st call I made. He was in the middle of a move & asked if he could call back. He did. Even if it was 10:00p.m. He still called back. He arrived on time moving day, loaded up & moved 'er out. My time went over by 2 hours & boy did I pay dearly but it was worth it. Leondre & Karol were careful with my furniture & stayed focused & on task the entire time. Thanks Labor Loading Hauling Moving for making my move stress free!!

We had a highly professional crew come out, took care of our move in less time than the original…read moreestimate. They were quick and efficient. It took great care of our fragile items. For the money every penny was well worth it just to save the peace of mind and my back.

Title: Significant Property Damage, Extreme Delays, and Callous Disrespect Toward a Disabled…read moreVeteran I am sharing this review with deep disappointment and frustration. Having previously trusted My 3 Sons for a seamless move from Richmond to Lexington, we expected a baseline of efficiency and care. What we experienced instead was an exhausting 11-hour ordeal marked by widespread property damage, poor staffing decisions, and a staggering lack of basic human empathy from management. Severe Delays and Inefficient Execution Inexplainable Timeline: A basic cross-town move in Lexington took 11 hours. For context, our previous move with this company covered a significantly greater distance with virtually the same volume of items and took only 5.5 hours. Staffing Mismanagement: Mid-move, two original crew members were pulled. The driver informed us that he had previously warned management not to assign these individuals due to prior performance and damage issues. Despite this warning, management sent them anyway. Unfair Labor Shift: The two workers were replaced by only one person, leaving a two-man crew to tackle the final 5 hours of an increasingly delayed move. Property Damage & The Toll on a Disabled Veteran The mishandling of our belongings resulted in direct physical damage to both our new home and our possessions: A hole knocked into the door of our new home. A cracked Nest thermostat. A television dragged across the surface rather than properly carried or moved with equipment. Physical damage to multiple pieces of furniture. The Physical & Emotional Impact: As a disabled veteran living with severe, chronic back issues, watching workers carelessly handle our belongings forced me into an agonizing position. To prevent them from dropping and destroying more of our furniture, I had no choice but to physically step in and carry heavy items myself. Pushing my body far past its physical limits caused severe pain, aggravated my military-related injuries, and created immense emotional distress. Being forced to perform heavy manual labor for a service I paid for--just to protect my own home--was both physically painful and deeply demoralizing. Unprofessional Management & Callous Response Broken Verbal Commitments: Due to the extreme delays, manager Mitch verbally agreed over the phone to charge us at a one-man crew rate for the entire day. Both crew members present witnessed this conversation, and I hold written text confirmation from both workers confirming the agreement. Callous Disregard for Disability: When I followed up to finalize the bill, Mitch reneged on his promise and repeatedly called both myself and his own employees "liars." When I explained that I am a disabled veteran and that my injuries were severely aggravated because I had to step in and save my furniture from being damaged, his immediate response was to laugh at me before hanging up the phone. Passing the Buck: Attempting to escalate the issue yielded no results. The operations manager refused to handle the matter, directing me back to Mitch--the very manager actively avoiding resolution and hanging up on me. I was promised a call from Mitch by last Friday; nearly a week later, I have heard nothing. Inadequate Compensation: The company ultimately charged us for 9.5 hours of labor with a minor 10% discount. This does not honor the manager's explicit agreement, nor does it begin to address the cost of the property damage or the physical pain caused. Final Thoughts A company's true character is revealed when things go wrong. Between the physical damage to our home, the complete disregard for customer care, and the shocking laughter in response to a disabled veteran in pain, this was an appalling experience. I strongly advise potential customers to take their business elsewhere.

We had a crew of three do our move yesterday. 13 hours. This crew was amazing. They never stopped…read moreworking, one 30 minute break for lunch. Exceptionally pleasant. Wanted to help, wanted to make sure we were happy with furniture placement, etc. Couldn't be happier with the work and the value. Highest recommendation Josh Ackerman

The whole company is absolutely amazing, I highly recommend this company to anyone moving!! They…read morepack your things with care and perfection. Any bad review on them comes from people that want something for nothing! I know personally that they go out of their way to make everything right!! Hands down the best moving company out there, and can definitely say that because we have moved 4 times in 8 years!!!!

If I could give 0 stars I would. Maybe the moving crew is great - but we'll never know, because…read morethey canceled our service at 4:00 PM the day before they were supposed to help. We hired them through U-Haul, and only needed a few hours with 2 people. We are in our sixties and have moved several times. We had already emptied out most of the storage unit, and just needed help with about 5 pieces of heavier items. We had a truck reserved for the morning, and planned to have Helping Hands load, unload, and take those few pieces upstairs in our new home. The day before, the coordinator called and insisted we didn't have a big enough truck (we did) and we needed more people and time (we didn't). First, he said we needed 3 people for at least 6 hours; then he said they had another job for the afternoon and couldn't give us 3 hours. Then he said he wouldn't do the job because it "didn't meet his expectations." This was on a Thursday at 4:00 PM. We needed someone for Friday morning, as the truck was already reserved. Then on Saturday morning, the coordinator called and said they were on their way to help move (wrong number?) We had 2 friends who volunteered to come. We had the 5 heavy pieces and much of the rest of the unit loaded, unloaded and put into place within 2 1/2 hours. I would NEVER recommend this company for any service.

What a great crew of men! Hired this company to unload two of my PODS. It was not an easy move due…read moreto where my PODS had to be placed ( not close to the apartment) and outside stairs! They figured out a way to get it done and were so careful with all my furniture and boxes etc. they worked so hard but at the same time we're so courteous to me and made the experience a good one! The mistake I made was not telling them in advance about an extremely heavy item but they were understanding and even though I had to pay a little extra it was well worth it. Apparently it's in the contract to tell them about such items but I did not let them know. They were still so professional and I would hire them again in a minute for any type of moving. It's so nice when you are able to get great people to help during a stressful time in your life! Oh yes they actually unloaded two PODS onto a truck then got closer to the apartment unloaded the truck and climbed stairs! Done in 1 1/2 hours!

This company was great with communication and prompt when answering my moving questions. Setting…read moreup an appointment was simple. They let me choose how I preferred to communicate (text, phone, etc.) Some friends unexpectedly offered to move me for free after I had already booked this move, and the company representatives were incredibly flexible and kind about the situation. Based on the customer service I received, I would go to them again.

From the owner: Strong-Ass Movers is a company committed to giving clients reliable and budget-friendly services to…read moremake their relocation go as smooth as possible. Make sure that you'll get the extra help you need! Contact us now at (859) 629-3142!