Agent could not get back to me by the time agreed. At nearly an hour late, I went with another more…read morereliable agent.

Got a Business Policy thorugh Pacific. It was quick and easy…read moreand also saved me $ from my previous company!

I've been with Jill's agency for several years now, and I don't see myself leaving any time soon!…read moreThe ladies in the office are very pleasant, and easy to work with. Jill and her staff are quick to help with any issues. I would highly recommend her to anyone looking for a personable and knowledgeable agency!

I've been a customer for 10 years. i went in recently for an insurance review expecting to walk out…read morewith a higher premium. Instead I walked out with better coverage for a reduced premium. Not what I expected and I am in grateful shock. I feel the customer's interest is first there. Thank you!

I LOVE ALLSTATE! I have utilized various companies for my insurance needs in the past and none…read morecompare to Allstate. The service I have been provided over the last 10+ years is unbeatable! My agency (Janet Peters), Franchesca Doyle in particular, is very knowledgeable, always quick to respond to my needs, and demonstrates excellent customer service. I hate to say that I'm their client because our relationship extends beyond that realm, they treat me like family. Yes, they are somewhat pricey but you get what you pay for! I am also an extremely satisfied member of Allstate Motorclub and would like to share with you my most recent experiences. I ran out of gas one day (laugh if you must) and did not have my Motorclub member number or the phone number to their service line so I called Franchesca. Mind you, it was a Saturday afternoon. She not only answered my call but provided me with all the necessary information and even offered to contact the service company on my behalf. I was blown away to say the least! I mean, who in their right mind would answer a business call on their day off... I'll tell you who, my Allstate agent. When I moved I contacted my agency to inform them of my new address. Franchesca entered my updated information AND, without being asked, contacted my new property manager and provided them with copies of my Renters Insurance policy. WOW!!! If you want superb insurance and commendable service I recommend joining Allstate's team of professionals! Thank you Allstate (especially Franchesca) for always being there for me!

I've been an allstate customer for many years and insured all of my vehicles and properties through…read morethem (usually at the very minimum a home owners policy, a landlord policy, 3 vehicles, and 6 to 10 motorcycles depending on what's going on with my collection--yes, I'm aware that I have a problem). A year and a half ago, one of my bikes was stolen. Allstate paid the claim, but they continued to charge me the premiums for the bike, as if I still owned it. I should have paid closer attention to my bill and done a vin inspection on each of my bikes every time I paid my bill. Unfortunately, I assumed I could trust my agent (Janet Peters) and just paid. I pay my premiums as a lump sum once or twice a year so she was able to fraudulently collect almost 900 dollars from me before I realized what was happening. I would have been willing to believe that this was merely incompetence on her end, but since I brought it to her attention over 6 months ago, I have not received a refund, credit, or even a call back from her. Actually, the only time you will ever speak to her directly is if you are buying or adding new policies. I do get pre-recorded calls from her advising me to buy new policies, so if you like getting robo- calls in the middle of the business day from companies you already do business with, you might enjoy her unique take on customer service. If you have a problem or need actual service, you will speak to one of her assistants. They seem nice enough, but they aren't actually empowered to do anything other than pass your information along to Janet. Wait, I take that back. They CAN take your credit card number. Allstate is probably just as good as any other insurance company out there. I'd just advise you to go through a different agent (believe me, there are plenty). Lawsuits are public record and I'll update this review as mine progresses. So again: Allstate is not necessarily a bad company. The problem here is with the one specific owner of this branch.

Love working with Matt and his Agency. Matt and his people are always there to help answer…read morequestions and deliver the best customer service around! There have been several times in which I needed to contact road side service and Matt was always available to talk and then connect me to the service link, making my dilemma much more bearable.

Amazing fast service! Matt is on top of his game. He knows what he is doing. Best around.read more

Let's start with this: I really hate leaving bad reviews. I do. But this one is long overdue and…read moreit's a "buyer beware" type of feel! This place has been nothing but a headache. Initially I thought I was in good hands. Got different rate quotes every time I called, which kept going up. I don't understand why. Haven't had any accidents or tickets. Over 25. They couldn't explain to me why except for that the last agents I talked to were no longer there. Interesting. Dishonest quotes, employee turnover rate and horrible customer service. Rates went from first being quoted 167 for 2 cars full coverage to 230 in less than 6 MONTHS! No tickets or accidents the WHOLE TIME! Word on the street is the owner of this agency had moved across the US and isn't ever at the office (obviously). No wonder this place is going downhill. I called to cancel and they told me my boyfriend was the first named in the policy so he had to call to cancel. Uhhhh I believe I was the one who set EVERYTHING up. He has never called, talked to or even been in the office! HOW?! That sounds a little fraudulent to me. Steer clear of this agency. I ended up switching to Geico. I now pay 135$ for the EXACT SAME COVERAGE. Plus other perks. Still waiting for my refund from cancelling and them owing me a few days of my payment back. *sigh*

If you want to save some money & get treated to great service, go here!!read more

Always available for questions. Her advise has been spot on for us. Easy transition into retirement…read moreand setting up additional accounts. Sharon and her office is professional yet friendly. I would definitely recommend Sharon for your financial planning!

Dealing with numerous financial advisors over the years, we have only had two that we truly felt…read morecomfortable with. A person in this line of work needs to be patient and understanding, all the while at a layman's level to keep all things equal. Sharon is just such a person. Extremely knowledgeable, always happy and informative, as well as understanding the difficulties of handling family financial issues using kid gloves. We trust Sharon implicitly.

Fantastic customer service on my home, rental policy and making sure my daughter had what she…read moreneeded for her college housing! Give them a call, Heidi is a rockstar

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage you may want. Serving the Cornelius, OR area since 1992, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today.