Betty was quick to respond to my emails and texts from providing a quote, sending the invoice to…read morecoordinating our ride. They didn't nickel and dime us for adding an extra stop like the other car service companies were. Making a payment was seamless as well (20% down and full payment 2 days before scheduled service). My family and I flew from the San Francisco Bay Area to Houston Hobby and needed a ride to Galveston to port for a cruise. I contacted 3 different car service companies and decided to go with Top Tier Chauffeur services, out of instinct and I'm so happy I did. The day of our arrival, Betty texted me and provided me with the name of our driver, Kae, and his phone # and told me he will be in baggage claim to meet us after our flight. Soon after, I received a text from Kae. When we landed we went straight to baggage claim, there was Kae right when we got down the escalators holding a digital sign with my name on it. He made it easy to find him. He walked with us (there were 4 of us) to pick up our bags from the carousel then loaded our bags into the suburban. The ride was nice and clean. Kae was welcoming and engaged in our conversations. We started talking about Buc-cees and lo and behold we did a quick pit stop there. Our first time at a Buc-cees so we were super grateful for that stop. The day we came back from the cruise, I received a text from Kae letting me know he was going to be the one picking us up as well. I texted him when we got off the ship and he was there within minutes with cold water for each of us. If you know how hot and humid Galveston, TX gets then you know cold water is a treat. Thank you Top Tier Chauffer services. Betty and Kae, thank you for making our ride experience a memorable one! I highly recommend Top Tier if you are looking for a safe and trustworthy car service. Hands down best service and rates in Houston!

We used Top Tier for 3 separate reserved trips last week for our Easter vacation. Hobby Airport to…read moreour hotel, hotel to Royal Caribbean port for our cruise and again at cruise port for pick up when our cruise ended. They were always there waiting for us and we had no stress about our transportation. It was important because we had 3 adults and 2 small kids who needed booster seats included. I highly recommend this company.

If I could rate a 0 I would!! I only used this service from the google reviews!!! First off he…read moreasked me to sit in the front seat, I thought that was weird, but OK.. Then when he realized he was taking me to a strip club and I was a dancer, he cursed freely in his conversation to me. I was shock and surprised how unprofessional he was. There is nothing I hate more than to be treated unprofessionally just because I'm a dancer!!! Respect me!! I'm a paying customer!! Would you have talk to me in that manner if I was a lawyer, that he was taking to work!! I don't think so !!So then he gossip about all the clubs and management and I did not care!!! Meanwhile, he first started with a sweet compliment that I was beautiful but made sure to end it that what he would do to my body!! After he just gossiped about a former manager catching a sexual harassment charge from an old club I worked at.. Even as I'm writing this I can't believe it!! Then while we're driving he gets a call from another customer and then tells the customer going to take him 50 minutes cause he's dropping a stripper off at a strip club!!! I was so PISSED OFF!! Talking about Disrespect, what happened to privacy?? And then his vulgar language!!! Come On!!! So that's not nothing compared to what happened last!!! He then tells me that he needs drop me off across the street from my job because he's banned from the premises!!! WTH!! I said No I'm a paying customer you better drop me off at the establishment parking lot I told you you were taking me to before you picked me up!! What are you thinking I never would've took this Ride if I knew that!! So he said ok but asked if it can be on the side, I was like if you don't drop me off at my job I'm not paying for this ride!! Not only was this man completely unprofessional and I mean completely unprofessional, I dreaded the ride I wish I never called!! Uber here I come!! Also the fare was 26$ for a 12 mile trip, compared to the 14$ for the same trip with UBER. (minus the horrible language and the fact that catch a ride wanted to drop me off across the street from my destination because he was banned) *FYI, he was only too happy to tell me that he was banned because he went in and threatened beating up the owner of the club I was going to!!!* UBER forgive me for the one time I tried someone new!!! UBER HERE I COME!! **Side Note** I am an actual person and not a competitor!! I posted this on the Google review and the owner responded that I was a paid competitor and if I wasn't one that I'm a dancer, therefore I'm less credible which is totally discriminative, rude and false!! Because I'm a dancer doesn't mean I'm a liar or a piece of meat!! I was shocked when the owners response was to be cruel and not to investigate !!! He didn't accept any responsibility, did not show any concern, but instead completely insulted me, suggested that they never picked me up, and tried to demean my character!! I contacted an attorney due to the experience!! This is a real review and completely TRUE!! I posted pictures of my call log and the card that the driver gave me!! The first 2 minute call was for the order and then the 12 seconds call was when he called that he was outside!! I've posted reviews about several restaurants for years and only speak highly of them. I'm giving this company a negative review because this was my actual experience and they deserved it!!

From the owner: Simply put, we're here when you need a ride, whether looking for designated driver service to/from…read morean event, food delivery or messenger service, or reliable and exclusive airport transportation, we're here for you. Contact us for any immediate transport need -- we'll provide a quick, affordable quote over the phone, and be there fast. You can also schedule transportation in advance, give us a call to discuss!

great service and a great person used in Aug.2024 pasadena to IAH 3am them picked me up 14 days…read morelater at IAH at 2am! Great price for such bad hours a such a nice and great guy Johnny Garcia owner. Use him you will not be disappointed Mackie Caves

This limo service was used as part of a funeral package, booked through the mortuary. Just want to…read moreshout out the Persian driver(sorry didn't get his name), who extremely accommodating and helpful. There were 12 of us and he went above and beyond in assisting each whenever entering and exiting the vehicle, including actually lifting the two elderly ladies in our party. All while remaining friendly and engaging. We couldn't have asked for a better driver to attend to our needs.

Another ride to the airport with David last week and it felt like a friend was picking me up. The…read morepick up was at 2:30am from Sugar Land to IAH. David arrived before time, called me and left a voicemail to tell me that he was there but not to rush and take my time. Just like last time, smooth ride and arrived at the airport before time. Would highly recommend this company to anyone who wants a safe and reliable ride to the airport anytime of the day. Original Review: Very prompt and reliable. My driver was delayed and when I called after waiting 5 min., I was promptly taken care of at 6am in the morning. They sent another driver (1st driver got rear ended!) right away and the wait wasn't much. David was kind and very nice and made it to the airport before time.

It was good that they were open. It. was bad I couldn't get a ride booked for 8 o'clock so I have…read moreto keep on searching different options and companies to find my ride

Excellent! Tour! Our first time in Houston Texas and Alan definitely showed us a great time with…read morehis wealth of information about the city. You could feel the proudness that he has for his city. So many nuggets and surprises in Houston. We are ready to plan a return trip to go to some of the many interesting places that are here! Highly recommend this tour!

Allen was my driver and he was incredible. He was professional, intelligent, courteous, and…read moreaccommodating. I can't wait to bring back friends and family to do it all over again. I also did some fact checking and he was spot on with his knowledge of Houston. He has a wealth of information about the city and state he loves. A true Texan with a great sense of pride which is so refresing when you come from a city that has so much anger... PDX. THANK YOU ALLEN! PS. Book directly with the business and not a third party... it's way less confusing.

Pick up was prompt, professional and fast. The escalade was a lot of room for pick up but I would…read moresuggest wheb dropping people to the airport that a bigger vehicle is used only because we had bigger luggage going back. Overall, staff was great and ac was pn point! thank you for the hospitality. Next time am in Boston ill be sure to use your company again! ALOHA!!!

Reliable an courteous transportation during our trip to Texas. We really appreciated the…read morepunctuality, excellent service, assistance in providing separate invoices for each of our staff, and for helping us with our last minute travel changes due to the storm we were facing back home. We will highly recommend Rocket Limo to our family and friends and will definitely use Rocket Limo services when we return back to Texas!

We took the Galveston limousine service from IAH to Galveston. I want let you know our driver Dawn…read morewent way to help us she is an excellent driver very courteous.Just wonderful person .You have an excellent employee in

I would definitely recommend this company for transfers to the Galveston ship terminal! I messed…read moreup our reservation request and called them and they were able to work magic and pick us up earlier than our reservation request. When we got off our ship I called them and we'd gotten off earlier and they picked us up 45 mins early. This company tries to accommodate their customers as much as they can. The bus was clean and the trip both ways was so pleasant. I couldn't recommend this company any more they are awesome!

Samson was early for my pick-up time, which was great. Very comfortable SUV in pristine shape…read more For pick-up at the airport, he met me at baggage claim and handled my luggate.

I couldn't recommend the services of Stamax and Mr. Samson highly enough. He provided exceptional…read moreservice that was timely, safe and pleasant for our multi-generational family. We wouldn't book with anyone else!