Attendant lady is a piece of work. Overall, I would certainly not recommend this place. Prices are…read moresteep and in short: avoid this place at all costs.

It's really clean, not crowded. Best thing about this place was the girl who was working when I…read morewas there. She was very nice. So helpful & great attitude. Very professional . She was very informed on the machines

Always a great experience at my favorite cleaners of all time - the New SOS on Irving Park! I…read morerecently had snaps added to a coat that originally had no closures, and now it looks and fits so much better. The lady who helped me (wish I knew her name!) and Jason, the owner, recommended snaps instead of buttons since the fabric (mostly nylon) was so delicate - and they were absolutely right. It turned out perfect, the price was fair, and I couldn't be happier. Whether you need expert dry cleaning or tailoring from a skilled seamstress, this is hands down the friendliest and most efficient cleaners in Chi-town!!

New SOS Cleaners not only provides dry cleaning services, but also quality alterations. Friendly,…read moreaccommodating customer service.

I've been washing clothes etc here for over 7 years now as teh 3 laundromats near my home have all…read moreclosed. Its big and clean and the staff are attentive and friendly. Overall its safe although there are times some of the locals cause some riff raff. Located in a nice little plaza close enough to several places to get a bite to eat. There are a lot of washers and dryers (free for customers) vending machines for snacks and beverage sand even a coffee machine. Weekends can be crowded. Easy walk to the Wilson Red Line CTA. 5 stars for being very clean and a wonderful staff.

Really disappointing experience. The machines are unreliable and I ended up wasting money on one…read morethat barely worked. The place is not well maintained and feels dirty overall. Customer service was also poor. The staff were unhelpful and didn't seem to care about the issues. I won't be returning.

Quality alterations at a reasonable price. I brought them a pair of outdoor cushions that needed…read moreties sewn on and they got them done quickly and economically--and even chose a matching color palette although I'd told them the ties wouldn't show and the color didn't matter. I will definitely use Princess again.

THEY GAVE AWAY MY GARMENT. I needed the sleeves to my navy blazer taken in for a wedding so I…read morebrought it in for tailoring on Monday, April 15. I told them that I needed it by Friday--ample time for them to tailor and dry clean the garment. Swung by before they closed on Friday, April 19, only to have the kind, old man behind the counter tell me they cannot find it and that someone "already picked it up." 10/10 would recommend ONLY if you want your clothing misplaced. 4/20 -- UPDATE: Called to tell me that they found the woman to whom they gave my blazer to, only to tell me that she cannot return it until Monday (after her boyfriend probably wears it out to their tacky Easter brunch at Applebee's).

I have been going for 10+ years. I think it had changed management, within the family 6 years ago…read more In either case, they are awesome, most friendly and met every commitment. I use them for weekly dry cleaning as well as multiple tailorings/alterations. Nothing has ever been less than perfect. Always on time, always met every commitment. Couldn't be happier!

reliable and friendly. every time I drop off a sweater it comes back looking brand new!read more

Great dry cleaner who is able to handle all clothing types. Very friendly and upfront about what to…read moredo, on time and overall great spot. My go to pick in the neighborhood for years!

Wonderful customer service. Always goes a great job at reasonable prices. Highly recommend this…read morecleaners.

Have used this dry cleaner for years regularly and have never had any issues and nothing but great…read moreservice. Dave does an outstanding job and always a smiling face. Highly recommend!

I brought in a cream rug and left with it still completely filthy, even when I asked them to focus…read moreon the stains. The owner refused a refund and blamed the darkness of the rug on "the lightening" in the store. Are you kidding me?! I will never go back.

Time to get an updated and recent review in for this place. Have been going here for years and…read moreyears...ownership changed a long time ago and it's been nothing but a better experience since. I bring it all here. Shirts, suits, etc. Great for tailoring, as well. The wonderful woman that covers the front area is just as genuine and nice as can be. Everything is always completed to perfection, on-time, and at a competitive price. So grateful to have them in the neighborhood. Usually very simple street parking on Berteau during business hours, and often times right on Clark depending on time of day.

Brought in an upholstered cover for our sectional. Big stain I thought would never come out. Just…read morepicked it up and it looks brand new! Would definitely bring my stuff here again! Friendly staff

Local family-owned business. Good quality work and good turnaround time. It's worth the money to me.read more

I have used KM Cleaners for over 5 years after bouncing around between different dry cleaners for…read moreyears. With other dry cleaners, I would have issues with the quality or communication. Not at KM Cleaners! They are very detailed, friendly, and provide excellent service. Their tailoring is impeccable. They can turn around cleanings the same day if you get it in early. I've used them for personal needs and business needs and everything has been great! I highly recommend them and have never had an issue.

Alterations and sewing are very good. Got fabric sewn together for a tablecloth. Got a formal dress…read morealtered with express service. Got a pillow repaired.

I used to go to this spot when it was owned by the previous owner and never had any problems. I…read morethen went last month to get a bridesmaid dress altered....I picked up the dress, tried it on and realized there were what looked like GREASE stains ALL OVER the dress. It actually looked like someone had used my dress as a napkin. Not only that but I was charged $150!!!! I ended up taking my dress to another dry cleaner and luckily they were able to get the stains out.... Such a bad experience, very disappointed since the previous owner did a great job.