Zach does a fab job on carpet and rugs. A terrific worker, prompt and very professional!!!…read moreJust like his Dad Danny! Nora Newsock

Jeremy is an amazing and knowledgeable technician. Extremely impressed with his work ethic and…read moreknowledge.

Took 5 days and multiple broken promises of "I'll have it to you by today" just to get a quote that…read morecompletely ignored everything I was asking for. They were on site on Friday morning, I asked them specifically if they could install a specific Trane system that I wanted to purchase or if they could get me a better price on their system. I had the exact make/model/price of a unit that they could compare with. They promised me they would write it up both ways and have it to me by the end of the day. I give them all of Friday and Saturday with no response and message them Sunday and Monday to see what's going on and get promised by the end of today again. I was lied to again and had to message them again before they finally sent me a quote on Tuesday. It was only at this time that I was told that they couldn't install the unit I wanted and that their "competitively" priced equivalent unit was over 200% the cost of what I told them I was initially looking at. Their eventual quote for their Goodman system was also 20% more expensive than the carrier system that one of the most reviewed and reputable companies in Dayton/Springfield quoted me. I understand that installing third party systems is not common in the industry which is why it was the first thing I asked. It should not take 5 days of leading me on to tell me they can't do it.

Wow, these guys are great! Two days before Christmas and it's -8 outside (the wind chill was just…read moreridiculously cold) and I have no heat. The temp in my house fell overnight and I have guests coming for Christmas. I called Mr Comfort and Ricki was at my house in less than two hours. Even in the terrible conditions we were under. He knew right away the furnace had to be replaced - I have a heat pump and there was no Emergency Heat. A team arrived not two hours later, took out my old 20+ year system and put in a new one. The house was warming up by 4:30 p.m. You can't get better service than that!!

I'd urge others to be cautious with Mr. Comfort Heating and Cooling…read more Two years ago, we hired them to replace the compressor on our AC. Even after that repair, the system never ran properly. The next year the coil broke, and they came out to replace it, charging a very high price for both parts and labor. We only realized how overpriced it was after a different technician later looked at the work. This year, the same compressor they installed just two years ago failed again. Their quote to replace it was around $2,000 for labor alone -- roughly triple what an independent technician quoted us for the same job. We've also paid for a membership for years that was supposed to include two inspections annually. Those inspections never happened. When we asked, they said we hadn't answered their calls -- but we never received a single call, email, or letter from them. Most concerning of all: when the new technician inspected the unit, he told us the parts had been installed incorrectly, which likely explains why they failed so quickly and why the AC never cooled to full capacity. Between the repeated failures, the overcharging, and the membership we paid for but never received service on, this experience cost us significant time and money. I'd recommend getting a second opinion before hiring them.

I am more than satisfied with the service I received from this company. They respond in a timely…read moremanner and get the job done quickly. I would recommend! Very professional. Just moved out of my apartment and they removed all of the junk I didn't care to bring along with me.. saved me my security deposit for sure.

Excellent service. I called several places before I committed to a business. Aaron answered the…read moreline and explained duct cleaning and how he prefers to do it. None of the other businesses did this. He's competitively priced with the other businesses I called. Aaron was prompt and polite. He showed me the vents using a camera and explained what he planned to do. Also took all the vent covers and cleaned them thoroughly. I was also shown the after picture of the vents. While checking my furnace he noticed that the my humidifier wasn't functioning correctly. Even though this was not part of what he was here to do, he let me know. The filter in the furnace was also checked. If you are looking for a duct and air service, I would highly recommend Aaron. On time, polite, conscientious, worked hard. I feel I got a very good value for my money.

After extensive renovations in my condo, I suspected that the air ducts might be filled with…read moredrywall dust. With a camera that Aaron brought to the appointment, my suspicions were confirmed. Noting that the ducts are flex ducts, Aaron explained that for a thorough cleaning, I would be better served hiring a truck mounted service. I am new to the area so he was also kind enough to help me out with the names of his competition. I am writing this review because Aaron could have taken advantage of the circumstance, my ignorance, and my checkbook .. and I would have never known the difference. I am truly grateful that he didn't. His honesty and integrity alone .. warrant five stars from me!

Billy did a great job cleaning my carpets and upholstery. He took extra time explaining the…read moreprocess and showing me all the equipment on his truck. I highly recommend him.

I have been a client for eight plus years Steam Brite always…read moreworks with my schedule always shows up on time and always does an amazing job Excellent employees Excellent company

The guys were really nice . Yes I feel it was rushed but they offered to come back out a 3rd time…read moreto do it right and that's appreciated. Make sure to talk to them and explain in detail what you expect and they will get the job done one way or another.

We needed a heavy 3 seater couch taken away in a small time window so we could use it until its…read morereplacement was delivered. This meant asking for it to be hauled away on Sunday. I got two quotes based also on my description it would be on the driveway in 3 small pieces ready to go. J&J's quote was 38% lower. I was mistaken and could not get it in pieces. J&J didn't mind, complain or ask for more, they just disassembled enough to fit everything in their truck and were done pretty quick. From the chit chat had with them, they have apparently amassed a lot of experience and know-how. They are nice folks, and we are saving their number!