1. Xact Law

    1. Xact Law

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    South Jordan, UT

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    Xact Law

    1.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    8 years ago

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    Chad Rutledge - State Farm Insurance Agent - State Farm Agent

    Chad Rutledge - State Farm Insurance Agent

    (2 reviews)

    We've been trying to get our roof repaired for over a year now through State Farm, and the process…read morehas been nothing but delay after delay. Despite numerous phone calls and in-person visits to Chad Rutledge's South Jordan office, we have yet to receive a single call from him. After 25 years of paying premiums without filing a single claim, we expected better support when we finally needed help. Instead, we've been met with silence and a complete lack of accountability. Even after hiring a public adjuster, neither Chad nor State Farm has responded to us. We're now under contract to sell our home and will likely have to pay for the roof out of pocket--simply because we trusted the wrong insurance company and the wrong agent. If you're considering working with Chad Rutledge, I strongly recommend visiting his office a few times first (which is only open from 10-4, may I add!) you'll see he's never there. The workers in the same building told me they had seen him come in twice in the five years they had been renting office space next to him! He's likely staying out of site because surely I'm not the only one trying to get in touch with him. You might also take a drive through some more established neighborhoods and look at the homes with visible roof damage. Chances are, they're insured by State Farm. Please think twice before choosing State Farm or Chad Rutledge. You're better off burning your money!

    Can you say amazing. Because I sure can Allyson you are amazing. You are truly the best thank you…read more For every step you took to make my insurance experience the best professional people one on one attention. I would say to anyone that this insurance group is the best and recommend your office to everyone.

    Xact Law - financialservices - Updated July 2026

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