Cancel

    Open app

    Search

    Xfinity Store by Comcast

    2.1 (33 reviews)
    Open 10:00 am - 7:00 pm
    Updated 1 month ago

    Services - Xfinity Store by Comcast

    Internet service providers

    Security monitoring services

    Security system installation

    2 More Services

    Security system repair

    Television service providers

    Xfinity Store by Comcast Photos

    You might also consider

    Recommended Reviews - Xfinity Store by Comcast

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Michael H.

    It has always been popular to hate the cable company in the same way that it used to be popular to hate the phone company. Neither had to be responsive since alternatives were nonexistent. What a difference competition and alternatives make. We have made two visits to this service center in the past year or so and both times we got excellent service, saved ourselves money and improved our service. The location is spacious and the customer service reps are friendly and helpful. This beats the heck out of the old location where you usually stood in long lines in a cramped space.

    Store front

    See all

    2 months ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Marilu F.
    1068
    1741
    9358

    3 years ago

    Helpful 11
    Thanks 1
    Love this 12
    Oh no 1

    9 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Need to change opening time from 8 am to 10 am. Drive to office to find it closed which was very disappointing and waste of time and gas.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    6 years ago

    Helpful 6
    Thanks 0
    Love this 8
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    They throttle your Internet speed when you are late to pay. Switching tomorrow anyway, overpriced and bad customer support

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    They lied to me, took 2 weeks to just come out and look at my router when my cable wasn't working. They waste your time and mess with you.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    3 years ago

    Consistently the absolute worst customer service. Be prepared to spend an hour to wait for a representative.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 3
    Thanks 0
    Love this 3
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Cierra A.
    244
    20
    5

    9 years ago

    Helpful 3
    Thanks 0
    Love this 1
    Oh no 0
    Photo of E F.
    0
    1
    0

    6 years ago

    They throttle your speeds if you have paid them late in the past. This is proven to be true, people need to boycott these scammers.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Xfinity Store by Comcast

    Review Highlights - Xfinity Store by Comcast

    They closed the dungeon like office in the west side Industrial Park, and opened up in bright new digs on Magnolia Drive.

    Mentioned in 2 reviews

    Read more highlights

    You might also consider

    Redwire - Redwire security systems are professionally monitored.

    Redwire

    (5 reviews)

    I originally had American Alarm and Audio in Milton Florida install a security system in my new…read morehome in 2004. This company was bought out by Red wire based out of Tallahassee Florida. I updated the system for access to open the garage doors and front door, turn the system off etc. I am not sure when this took place. I have no problem with the system it's self. I reached out to them when i decided to put my home on the market, they did inform me that a 30 day notice need to be sent to turn off the system. I put my house on the market the Thursday before Thanksgiving, received an offer on Friday and closed on the 10 of December. I did not anticipate this quick of a turnaround, especially since it was the holiday's. They kept the 83.00 and said that I should get around 20.00 or so refund. That is just not right. Having a security system for 20 years and am penalized because i did not give them a complete 30 day notice. I will never recommend Red wire security system to anyone in the US. Especially in Tallahassee Florida, the accounting department of red wire only care about money, I had this terrible experience on the 16th of December.

    I'm writing this because we are unable to get a response from any employee at Redwire. We are new…read morebusiness owners and have been ignored by the Tallahassee branch and shifted to collections. for $372. 3 days after they sent us a notice of a bill we were contacted by a collection company threatening to sue us if we didn't pay $4500! (Yes we owed a balance and paid late but we paid it in full) We have not had a working system in months and last call a repair guy showed up and didn't resolve the "door sensor". Our alarm triggers during working hours and continues to trip every 10 min after it has been disarmed. We offer spa treatments and have been completely embarrassed when this happens and have had countless complaints from our clients as their services have been disrupted. We stopped using the system due to the faulty alarm and just due to the hassle of it. They are trying to sue us for the cost of service for the next 5 years. We paid our outstanding bill of $370 in full and are being harassed daily by their aggressive collector. For the record we have not received one call from them prior to this and only one final notice bill in the mail which was last week after they sent us to this collection company. If I treated a client like that I'd be out of business.

    Xfinity Store by Comcast - isps - Updated May 2026

    Loading...
    Loading...
    Loading...