Unprofessional to ask for a tip BEFORE the service is performed. The female is nice, bit needs much more training. She gets distracted and stays in one spot way too long.​ read more

I went to Jason and had a great massage. Was offered water and the environment was nice and calm. I was able to get some tension relief. I'll definitely be back this week while I'm in town. read more

I definitely don't recommend it! There is a terrible woman she treat the customer, I came to relax and I left more stressed, I was barely entering and she was scolding me pressuring me for what I was going to choose, after this she Forced me to pay something that I didn't want besides she Imposed a big tip that I didn't know if I wanted to give or not (with that service) I ended up myself be massaged while she with a terrible breath and eating chips on my back while I relaxed I asked if she stopped eating while working and she didn't care, her boss scolded her and she just laughed like crazy, the people around just looked at each other, definitely go to another location BAD SERVICE! read more

Great service and a wonderful place for a massage! Calm atmosphere but you can hear the mall traffic outside

Stopped by on the way through Birmingham and received two excellent chair massages. Five stars!

I felt great afterwards. I did the 12 min chair massage. But there were times where the pressure was too much for me. There's a part at the end where you can hear your back bones cracking. Wasn't a fan of that. Sent my anxiety into overdrive. They get 5 stars for the location and atmosphere. Prices are fair. For 12 mins it's $15. My only suggestion is they should take payment before massage because afterwards you feel a bit discombobulated and relaxed so you're not fully aware of you're doing. I used the wrong payment card and thought their tip was my receipt lol. read more

Not sure why it says it's closed on Yelp. It's very much open and I've been going here for a year. Each time I go I get the foot acupressure treatment for either 30 or 60 minutes. And I legit fall into the best, most restorative deep sleep ever. There is a bit of a language barrier at times which may impact service levels, but overall I've had a pleasant interaction with the staff every time I've visited. I used to go to places in strip malls, but those places always seemed a bit shady so I prefer the open and somewhat public vibe to this location in the Galleria. I just got my husband to do a table massage and he really enjoyed it. The prices are fair, the atmosphere is nice (not at all like a luxury spa, but it's adequate), and the service is good. I'll be back! read more

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This place is amazing. Best chair massage of my life. What a find! I would highly recommend it.

I go here very often. It used to be great! The past couple of times have been very average. Long waits and not great massages. Save your money and go to a private massage therapist. read more

Decent experience considering it's a chair or table massage in a mall. When you first walk up, I got the car salesmen vibe... "Buy something or keep it moving" without even so much as a hello... Happy 4th or anything lol. Anyway, we elected to get 20 minute table massages. We were walked to the back of the dim lit room and asked to remove shoes and place belongings in pockets into a basket. This was all done and well. So you remain fully clothed of course, unlike a traditional massage session. They place a thin blanket/towel/sheet over you and do the massaging thru that... Which actually works well. Initially, there was a lot of laughter and chatter between the employees. Even a few times experienced my therapist pausing to hear and then laugh at something somebody else was saying. Very distracting way to begin. But once they focused and turned on some relaxing music, the experience was actually pretty good. Once complete of course they tried to upsell, but after paying we were given bottles of water and sent on our way. Unique experience that easily could've been better with some tighter customer service, overall decent! read more

The 30 minute massage is the perfect pick me up at the end of the week to work out the knots from working and hunching over all week over a patient. It was very relaxing, and I felt like even my posture was better afterwards. read more

No type of customer service what so ever. We stop at the chairs in the mall not the storefront, waited a few minutes some one stops by and tells us to go to the storefront. Nothing friendly about that.. I'm not too g to beg you to take my money.. too many other places out there. read more

Save your money. I came here with my mom and grandpa for a massage. I asked for thirty minutes full body massage; they charged me for 45 minutes. The guy only focused on my back and no legs. He was using his elbows but lightly with no pressure. No water was offered afterwards. I've been here before and I've never had this horrible experience. When we entered, they had to call someone for help to perform the massage. I stated I could have waited. My mom comes at least every other week, and she's never had this horrible experience. Terrible service. I paid $141.00 for three people. Save your money go use a Groupon or go to a massage envy! read more

I took my kids to the Riverchase Galleria this past Saturday night for their birthday. As usual, I got abandoned once I handed over the cash to them. So, all alone, I meandered my way along the upper deck, people watching and such... when I came upon two asian men massaging this couple. I stopped dead in my tracks, and grabbed the paper showing the prices. I told him I wanted the 22 minute one for $20. Once seated on the special chair which puts all your weight on your lower legs and knees, and my face down in the cusioned hole... the man went to work. I was quickly and gloriously whisked away to a mountian top somewhere in Tibet. The air there was cold, clean and crisp and I tried to reach down and touch the snow, but I couldn't feel it... like I was in the Startrek hologram room or something. The 20 minutes went by way too fast and when I raised my head I was dizzy from this magical experience. Now, I feel like I can mark off the "witness something truly magestic" from my bucket list. All I can say is .... "GO HERE". read more

Xili Niu Dba Comfort Zone - Services/Cost Sheet - Massage Near Me - Birmingham, Alabama

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Good massage helped with tension. Good price for mall massages. Felt rejuvenated afterwards. Would recommend 30 mins or less though.

Only acupressure massages. Not real massages. Sometimes you get great one other times someone not as attentive. I have swapped to professional massages like massage envy! read more

On a side note before I review Comfort Zone, Yelp... why in the world do you allow me to sign in thru the browser on my phone only to force me to install your app to give a review? 3 stars out of the gate on you. Anyway, with that aside... I've been going to Comfort Zone for about 5 years now. I started going there when I was working in the Galleria Towers. All in all its a good place for a relaxing massage but they can get too much pressure going on at times. You sometimes have to tell them to dial it back. Their prices are probably a lot better than some fancy shmancy spa place and I have no experience at one of those places. What prompted my review is the one I received yesterday, where the chin padding was lacking on one of their tables. I told them about this after the session and he saw there was a problem and fixed it but offered no discount b/c of it. So you're best to notify immediately if something is a bit uncomfortable. I generally try to tough these things out but the chin is still a little sore. I also agree with the chatter. They actually keep cell phones on them to get the other workers to come running down from out on the floor when they get busy in the store front. But yeah they do carry on conversations at times and then having to either answer their Trac phones or talking at all during the session, is distracting. I'm seriously thinking of learning some Mandarin to see wth they're saying. But overall, I do like the place. They've overall have always been friendly. read more