I went to this office for a consultation. I needed a retreatment and a root canal according to the x-rays. The reason I came to this place is because I see that commercial late at night and figured I would give it a try since it's near my home. For me it is important that a office is maintained and that the front desk are friendly. Also, that the DDS makes me feel comfortable and safe. The front desk don't greet and don't say "thank you..." The room I was in had a water leak stain on the ceiling and a light fixture was a bit dangling. The trim of the door was rotten. When the DDS came in, his handshake was soft, LIMP. He doesn't look into the eyes and seems to be bothered by questions. He was probably in the room for under two minutes. The assistant (a sweet young girl) gave me the treatment plan and expressed that the DDS takes about 15 minutes for a root canal. NO THANK YOU. I ended up going to a SPECIALIST (endodontist) for those treatments. For this reason I give this place a low rating. read more

My wife had a molar extracted; next day another molar broke and I called immediately and asked the office to check with the doctor. They wouldn't and made another appointment. Dentist suggested a bridge costing some $3200. But they wanted cash, won't accept credit card or check. I had to go the bank to pay them; this was supposedly for a 10% discount. When I left the office to get the cash they told my wife if I'm not back in 15 minutes with the cash, it will be rescheduled. So rude. I have been a professor for 50 years at UTRGV and I educated nearly half of the graduates here. I was so humiliated. Prof. John P Abraham Ps I have no complaints about the doctor, it's office staff so rude. Why would they need currency, not a check? read more

First responders to great dental emergency care. They have a procedure. They have safety in mind and they will get the job done. Don't go in thinking you're going to talk for very long. I was so pleased to come out with all new teeth on one upper side, all in one sitting. They do not take Medicare. read more

Best Dentist ever. Staff seems friendly but whoever does the insurance needs big improvement. Suddenly sends me a bill for something I thought was paid for over a year and a half ago. Asking for an explanation gets no explanations or reasons at all. read more

I love this place staff is very nice and friendly. They are very professional. And best of all there good and fast.i only waited in the waiting room for about 5min then as soon as I when I'm got my cleaning done and only waited about 20min for dr He was very informative and answer all my questions. read more

Xpress Dental - My daughter as well getting her teeth clean and check - General Dentistry Near Me - McAllen, Texas

Dr Tan and his staff were absolutely amazing! They took care of me and made sure I was comfortable the whole time. 2 extractions and a root canal and no pain at all! read more

Love this dental office! The staff is great and greets you when you walk right in. Great service, low waiting time, the cleanliness, and professionalism of the staff is out of this world. My 3 year old has seen them since he was an infant and I trust them with making sure his teeth are well kept. I will keep going to Whitewing Dental and highly recommend to others. read more

The only reason I can not give them five stars is because the waiting time inside to do a procedure is excessive, we waited three hours to get some fillers. Besides that the service was good, and the Dentis very professional read more

0 zero stars completely and utterly incompetent, just after your money, do not waste your time folks! There are hundreds of dentists in McAllen with better service. read more

Found myself in need of addressing tooth pain on a Saturday that I knew was probably going to require a root canal and my regular dentist does not provide those services. Xpress Dental fit me in quickly as a walk in and after appropriate x-rays and exam, Dr. Tan and his staff carefully explained everything, options, and costs. After agreeing that the root canal was the best option, they were actually able to do it the same afternoon! They were thorough, caring, friendly, and professional...and made sure to get me in a follow up a week later to make sure everything was healing the way it should. I am considering making them my regular dentist now. read more

Went to Xpress Dental for the first time yesterday and I was incredibly pleased with the experience. Staff was very professional and knowledgeable. Office was clean, comfortable and up to date. Dental technician was really thorough with the cleaning process and explaining what exactly was being done. When Dr. Tan finally came in to evaluate my teeth, he was very pleasant and kind. Such a wonderful experience. I definitely recommend visiting the outstanding team that makes up Xpress Dental! read more

My favorite dentist so far. Nice atmosphere and Dr. explains everything thoroughly and they do not do any procedure you do not agree on. The only reason I'm given it 4 stars is because the quote they gave me for a deep cleaning was quite pricey but other than that I will definitely keep going. read more

They do exceptional work ... quick to fix up and find days to give you appointment for the big $$$ procedures ... called back to fix a crown since they guaranteed to fix that and they can't fit me in until two weeks!!! They were sending me to other dentist that could probably see me meanwhile ... such bull crap !!! read more

Starting off Dr. Tan is pretty good and I think a good dentist. However, his staff is constantly screwing up on billing and does not know how to deal with insurance. They told my wife that a cleaning was not covered by our insurance company and that we would be responsible for the full payment. We have dental insurance and cleanings are covered by all dental insurance companies. Second, I had a small dental procedure we got stuck with a large bill. This is because when they called to get verification of our insurance they messed up on getting the allowable percentages right. I think he needs to hire competent office staff for his practice. They are the sole reason my wife and I are switching to a new dentist. read more

My daughter and I had a great experience at this place. The dentist dosent take long at all to do his work we had the appointment at 6pm and got out at 6:30pm. my daughter and I had a total of 5 fillings between both and he did a great job! And we are still going back this week. read more

Waited 2 hours before I got called. Hygienist did not do a thorough job. Dr. Tan is usually good however this time he would rush to attend to another patient. They over book appointments and Dr. won't even spend 1 minute with you. Very disappointed with their service this time. The front desk people do not coordinate and schedule appointments right. read more

I HATE going to dentists..That being said- Had an emergency and they got me right in. Wonderfully friendly and helpful staff. Great experience!! Definitely will make it easier to go back.. read more

Dr. Tan and staff are super friendly and efficient. Open on Saturdays and Sundays really convenient. Nice waiting room and low wait times.

I have to agree that facility is nice and staff is friendly. However, I didn't like that they overbook many patients at same time and the dentist is literally running from place to place to attend "emergency treatments." I took my son in for a pulpotomy, a crown and a filing. He was given the anesthesia and dentist did not come back until more than an hour later. The dentist took no more than 10 minutes performing the 3 procedures. I was in shock how fast he took because most dentists take their time to ensure quality work. I would at most come back for regular cleanings but definitely not for procedures. read more

Finally a legit dentist!!!!! I am glad I went because it was nothing like other dentists I've been to here in the valley. Very professional, polite and educated staff. I had my usual check up and cleaning done without having to worry about them trying to push procedures and extras as a sales pitch. I felt very comfortable here and Dr. Tan was very informative about my dental care and needs. All the devices used looked new and high tech to the times. No dinosaur tools in this dental office. I strongly recommend this dentist if your looking for an enjoyable dental visit. read more

The staff was friendly and helpful the first visit but come the second one I sit in the waiting area for close to an hour because apparently walk-ins had received priority over me (I had an appointment). Very poor management decision when you don't respect your own appointments ...... I would consider going back when they have new management. read more

Dr. Tan and his staff are excellent. They keep to their appointment times. Their business hours are ideal for the working family. I no longer have to take off of work for my check ups and routine preventative care. Since switching to Dr. Tan he has been able to keep my teeth healthier than they have ever been. read more

Showed up as a walk in on a Friday afternoon with a tooth ache. Was taken care of that same day in a professional manner. Very well deserved five stars. read more

This is easily the best dentist office I have ever been to. I got some x-rays, evaluation and teeth cleaning done. Facilities were clean, and well kept. The various staff member I interacted were absolutely friendly and awesome. They explained the various options I had, and gave me estimates of exactly what each procedure would cost. The Doctor explained what he saw in the X-ray by projecting the image on a TV screen. He was very thorough, despite being swamped with various emergencies in the office. I highly recommend this place. read more

Excellent work and care on short notice. Very thorough throughout and with follow up visit.

I totally love this place. Dr. Tan and staff are courteous and professional. I only waited in the lobby less than 10 minutes and my cleaning was the best cleaning ever. I definitely recommand this Dr. Tan and all this great staff. read more

Avoiding the dentist all these years, compounded by many many bad experiences with the dentist, I am glad to have found Dr. Tan and his office. I had an appointment Sunday morning, but I was running late. I went in and I loved how the staff were so nice. Dr. Tan saw me after the xrays, took some photos of my mouth, and explained to me everything he saw and my treatment options. Unfortunately, since I had neglected my gums for a long time, I had to get a deep cleaning, which they were able to do that day since they verified my insurance ahead of time. My hygienist, Tatiana, was very thorough in explaining why I needed a deep cleaning, showed me pictures of my teeth and gums on the screen. I've heard of horror stories before of "deep cleanings", but she was very gentle, and my teeth felt so much cleaner after the cleaning. She also went over on how to clean my teeth, the problem areas, and how to clean and floss them correctly. It was a little sensitive right after the cleaning, but it went away the next day. I can see the difference already, it still bleeds when I floss and brush, but not as much. I like how thorough the staff and the doctor are on explaining every step of the process. I have to go back in a week to get the rest of my work done, I'll probably do a follow up review. read more