I cannot convey how grateful we are for having found Dr. Duraiswamy years ago. It is seldom that…read moreone can find a specialist that is thorough, patient, and a great diagnostician. Dr. Duraiswamy is all of that and a blessing indeed to our family. We are so appreciative of all she does that whenever there has been a need to change health plans she is among the 3 physicians we ensure are included in the network.

The doctor wants me to do mri's every year even though I have kidney disease. They don't listen to…read moreme when I tell them I can't do that, that is harmful to my kidneys. They ignore me.

I have received my primary care at the Frisco location for the last 3 years and have only had…read morepositive experiences. Scheduling, visits, billing, and communication via MyChart are seamless. Also, I've had a positive experience with the ortho clinic. The Frisco location is closer to home, parking is free, and the care is the same quality I've experienced at the Dallas location. It's a win for me!

This hospital totally sucks , I love my neurologist , but I can't get into see her for 2 months…read more I'm a patient for 6 years , I have 3 new headache symptoms that are concerning , but these assholes won't let me see the Dr for 2 months , instead , they told me to go to emergency room. That's bullshit , they also said all neurologists are that way . That's bullshit too, I got an appointment with another neurologist for tomorrow.. UT Southwestern has pulled this shit with me several times the last few years , Well they can go to hell . Some big corporations own them and all they care about is money , the patients are screwed , they don't care about us at all .. My Dr is great , but she's represented by these greedy clowns .. You can die waiting for these assholes to give you an appointment,, they hate people and only care about money .. go to hell UT SW

Dr. Michele Alkalay at UT Southwestern Children's Medical Center in Plano Texas is an excellent…read morePediatrics Gastro doctor! I did my research, and she is also Assistant Professor at UT Southwestern Medical Center. Dr. Alkalay also specializes in celiac. I needed a Gastroenterologist for my daughter. Dr. Alkalay is courteous, makes you feel comfortable, and listens to all our concerns. She is extremely informative and explained the situation, so we understood the follow-up steps and possible procedures. Our kid loves her. A Pediatrics Gastroenterologist physician that I highly recommend!

I have a parent who suffered needlessly for over a year under Dr. Maddala's care. I can't count the…read moreendless upper endoscopies, deep enteroscopies, and colonoscopies my parent endured under this doctor. Even a capsule endoscopy failed to aid this doctor in diagnosing an ailment which--while not particularly common--is very familiar to those specializing in pathologies of the GI tract. It wasn't until my parent was hospitalized and under the care of a different GI specialist that a diagnosis was finally rendered and the problem properly treated, providing my parent with enormous relief. The hospital GI specialist had fewer years of experience, yet was able to figure out in a few hours the problem my parent had that eluded Dr. Maddala for well over a year. Happily, the hospital GI doctor--who is genuinely caring and on top of her game--is now my parent's new GI specialist. Under this new doctor, my parent's health has shown remarkable improvement, and appointments with this GI doctor are looked-forward-to. Dr. Maddala's clinical stance towards my parent's condition, by contrast, was one of non-urgency & disinterest which bordered on indifference. This is not to say Dr. Maddala won't work for you, but, in my parent's case, we weren't impressed.

I did not meet Dr Maddala until the day of my procedure, but her NP was very nice, easy to…read moreunderstand and very helpful. Unfortunately, Dr. Maddala no longer has the McKinney location. I transferred to another in the TDDC group, Dr. Sony Mathews, I am so happy with my new caregiver. I see him at the McKinney Medical Village on Eldorado. He has a wonderful, kind, friendly staff and very comfortable office.

Spiteful Horrible Doctor! I was a patient with Dr. Alloju several years ago, I had recently moved…read morefurther away, and became permanently disabled, unable to drive long distances, so I went to see another GI doctor closer to my new home. That GI Doctor turned out to be the worst doctor I have ever seen. I decided to go back to Dr. Alloju regardless the distance, would have a friend drive me, for treatment and help, but he was upset that I went to see someone else; disregarding the fact that I am disabled and unable to drive long distances, and he REFUSED to see me! WHAT KIND OF HEARTLESS DOCTOR DOES THAT? Even though I explained my situation, he still refused to see me, because I went to see someone else, acting a childish, spiteful person. No doctor has the right to play GOD just because his feelings are hurt, and Karma will come back to him, next life will be a banana slug for him!

Excellent care. Dr. Alloju did my first Colonoscopy and one big polyp (30 mm) was identified to be…read moreremoved. Many people would have suggested surgery. He removed it using Endoscopic mucosal resection, also known as EMR. Experienced hands did the job without any issue. He himself followed up couple of time after the procedure. - Satish D

Great hospital, Had a friend who had a baby here…read more Nice and friendly people who helped us

I called in April of 2025 to let them know I just found out of was pregnant. They believe my due…read moredate is aug 2025 amd said not a single doctor can see me for prenatal all booked So basically just show up at a hospital without having ever seen any doctor n just expect one of these random doctors deliver me. Wow so dont see a doctor n just show up to a hospital when my water breaks. Or try another city Why im in frisco and what if they all say the same thing. Nobody wants to work. I have the best private insurance ppo money can buy yet baylor scott bucks! Hoping to deliver at pga once opens but again w who and no doctor. U know im gonna be missed when I walk in the hospital!! So expect my funky ass attitude

Went here to get a colonoscopy. Entire staff were helpful and friendly. A special thank you…read moregoes out to Dorothy who was my RN for my procedure. She kept me calm throughout the exam process. Dr Padda answered all my questions regarding my colonoscopy before and after.

I had my first colonoscopy today, the prep for it tough…read more Upon arrival, I was met with by friendly and compassionate staff. I was taken by the medical staff, and Miana, Pete( Anesthesiologist), Laura, Dr. Deepti and Danielle were all so professional, and made me feel so comfortable. I recommend this team to anyone undergoing this process. Thank you again.

I wish I had looked at the reviews before scheduling with this place. After weeks of trying to…read moreconfirm my appointment, calling back immediately after missed calls, leaving multiple voicemail messages, and dealing with their answering service, I never once got a proper call back from the actual office. Every time I returned their calls, it went straight to voicemail again. Today, just days before my appointment (which is on Monday), I was told it had been canceled. No notice. No explanation. Nothing. This is especially unacceptable because this appointment was scheduled urgently by both my PCP and cardiologist, and I already arranged to take time off work. Their lack of communication has real consequences for patients. The front desk experience, particularly with Emily, was extremely unhelpful. The customer service culture here feels dismissive and disorganized. After this experience, the 2.3-star rating makes perfect sense. I will not be returning, and I strongly recommend looking elsewhere if you need a provider who actually respects patients' time and health.

I came here a few years ago and saw Dr. De La Pena. He was a very nice doctor and never had any…read moreissues. I tried to make an appointment with him but it seems that he retired. The staff at their office spent 15 minutes giving me the run around on the phone, first saying that they don't know who he is, then saying that I can't switch to a different doctor without first obtaining a "release of care" from Dr. De La Pena. There's actually no such thing as a release of care, and it's common sense that you don't need permission to switch to a different doctor, especially if he retired! They gave me a hard time on the phone and then said they would have to get permission from one of the remaining doctors to transfer my care and would call me back. They never called me back. Ridiculous that this place is so badly run!