I think the medical staff (doctors & nurses) are all excellent and provide excellent care, however…read moreI think the administrative staff are very disappointing. It took me 6 months to schedule an annual checkup only to have it cancelled because they can't figure out how to bill my insurance. Even though my plan specifically says "No PCP required" the admin staff there do not know what to do and left it with "contact your insurance". Apparently, billing & claims has turned into rocket science. Again, nothing against the healthcare team, but the admin/support team needs all to be replaced with AI.

The staff, particularly Dr. Shroff, is fantastic. Friendly, efficient, professional, responsive,…read morecaring.

Absolutely horrible care. After today I am finding a new medical practice. This place is absolutely…read moreterrible.

I'm just describing my visit to family internal medicine doctor, Leslie alexander. She answered my…read morequestions and gave me help with whatever I needed. I got referrals to a gynecologist. She sent along my test results to the other doctor that same day.

The Quality of Health Care here can be a challenge but I found someone who actually goes that extra…read moremile and even though they give patients about 15 minutes to visit their caregiver, this Medical Professional truly has the BEST BEDSIDE MANNER and actually LISTENS to your concerns and answers your questions! I WISH THAT ALL of their Medical Staff would do the same! They were prompt for my appointment and pre checked before TIMOTHY PRINCE - INTERNAL MEDICINE came in! Truly a perfect attitude and presence when arriving! A great listener and has a plan forward to a better quality of life! I did not feel RUSHED, I did not feel IGNORED, I did not feel UNIMPORTANT, which this person has a Gift of Communicating! I hope that he stays part of my care for years to come! The others I encountered was just as personable and helpful in many ways. That I Thank Them All! But the reason I'm Reviewing ATRIEUS, if because the EXCEPTIONAL Visit today! If you need or want to change your Primary Caregiver, I highly recommend that you from now on make an Appointment to see TIMOTHY PRINCE, NP INTERNAL MEDICINE - WHO is ACCEPTING NEW PATIENTS! I'm Super SUPER GLAD I DID! THANK YOU FOR RESTORING MY FAITH BACK TO ATRIEUS! PS. The Offices are Spotless and Super Clean and Comfortable! Plus a shout out to the LAB TECHS AND THE SUPER FRIENDLY EKG TECH! You Rule!

I have been with Atrius / HV for a long time. You'll have good and bad experiences with any…read morepractice in my opinion but my PCP here and his team have always been top notch, you just have to try and be proactive in giving true details and timelines of your symptoms and they'll be proactive. I've referred friends to my PCP and they've had a good experience thus far. If you need help on weekends u can go urgent over in braintree. A lot of times you can definitely get closer appointments by using the app my health and getting on waitlist for cancellations or call back every few days to get bumped up. Again a lot negatives on here but i haven't had issue since my last PCP was incompetent and didn't even tell me results from lab work. (Pre- my health app days). Dr. M. Biag! Thumbs up to you and the team! The Pharmacy here at Atrius always gets my RX done within 15-20 min after an appointment. I think there's a lot of entitled folks seem to just want everything done for them, the team can only work with what's given to them and how proactive you are about your own health care.

I have seen Dr. Reed in Plymouth twice. I have never been to a doctor who is as on time, to the…read moreminute, as he is. I had sebaceous hyperplasia, broken capillaries, kybella and skintyte. It is too soon to comment on the kybella etc, but my broken caps and sebaceous hyperplasia are gone. He did a thorough and excellent job. There are many "med spas" around who offer the same services. I made the mistake of going to one totally dishonest internal medicine person on Camp St. for broken capillaries who burned me for life. Although they maybe cheaper, you cannot trust their medical expertise whatsoever. I feel very confident in Dr. Reed's medical background and proficiency. Another plus is his reassuring, honest and kind personality. I would have given him 5 stars but I am from NYC- one of the foremost centers of cosmetic dermatology in the world and I am pretty spoiled!

"Can I take a cell sample?" That's the red spot after 20…read moreyears. They got paid and I got a scar from their cut. A cell sample? Say NO if you dont think you need this

Need an internist and a GI specialist all in one? This is YOUR guy…read more He's very friendly. Chat's away. He's not your typical doctor. He avoids over medication. He doesn't medicate at a drop of a hat. He often will tell you about non prescription remedies, but then again, he'll sway you against too many vitamins. He'll cite various studies that you weren't aware of. He also cares about your health and shakes your hand everytime he sees you. He's not afraid to be direct with you in regards to your health. His staff? Also very friendly and greets you by name. Need copies of your payments for your health care reimbursement? No problem. They'll fax away to you. In and out. I rarely wait at all. Have tests done? They'll send a you a letter with the results. I like that. I can go back over the years and see how my cholesterol has changed, etc. Early appointments? HA! Not here. He likes to keep later hours. 10 am, on. However, his nurse practictioner can see you at earlier hours. He has a few offices and does GI diagnostics as well such as a gastroscopy. Private lot here that's free, but parking is TIGHT small angles spaces. You can take a bus here.

My complaints were not taken seriously. No medication was recommended. Went on to later be…read morediagnosed with Stage 3B colon cancer.

I am planning a trip to Africa and went to Quincy Passport Health to discuss vaccinations. I…read morediscussed a medical waiver for the yellow fever vaccination. I decided to wait on the yellow fever vaccination until I spoke to my doctor. It turns out I am on immune suppressant steroid injections for my spine and my doctor advises against the vaccination because of this. I called back the nurse and she said they will not provide a waiver because she says the CDC website says the steroid dose does not qualify for a waiver. She had another nurse call me and she started right off with you don't qualify for a waiver. I asked why and she said the CDC website says it in their guidelines. I asked to see the CDC website where it states this and she said to look it up on Google. I asked for a letter from Passport Health saying they would not give me the waiver based of the CDC website data even though my doctor recommends it so I have recourse if I have a reaction. She said she won't do that. Passport Health would be happy to give me the shot for $445 but not a free waiver even if it is recommended by my doctor.

This place was amazing. Traveling to El Salvador in a week and realized I hadn't looked into the…read morevaccines. I went onto their website yesterday and booked an appointment for this morning at 8:45. I filled out a brief health questionnaire online which gave me a $25 discount - that's a win/win. When I showed up, Yolanda explained everything to me very clearly, I took a couple of vaccines, and I was out of there within a half hour. I'm not sure what the cost would be other places, but it was about $900 for four different vaccines.

So...it has been an interesting 24hrs because it went from being told yesterday afternoon that I'll…read morehave to pay the co-pay or that I'll be billed $100. I was very upset after getting off that call but was going to move on from this office and take business elsewhere. However, I got a call from Dr. Kuohung last night at ~8pm. She was extremely apologetic and moved it in the direction that I wasn't expecting. Like I said during my initial post, she's an amazing doctor and really took things in her own hands like a true professional in her field of work. I really appreciated the call and her effort to make things right as I told her that I was planning to come back at a later time to get the procedure that she quoted me for. This really shows how much she cares about the business and client relationships so I do look forward to a return visit when my time allows.

My experience is your office canceled my appointment with only a two day notice...after me waiting…read more3 months to have an appointment, you canceled my appointment...I have wellsense, u had called me with an issue about my wellsense health insurance Provider..that you were still waiting to hear from them about coverage...I called wellsense, they told me that u people don't even take wellsense..they had no known address of your office in Quincy ma..my issue is why did u wait to call me, 2 days before my appointment...I waited 3 months, for this appointment....u should have known that historically u never worked with wellsense..I wasted my time, that you should of also told me this information back in Feb,wen u said u did take wellsense...u knew I had wellsense because my doctor faxed u my referral order..back in February..I think this was unprofessional on your behalf, to cancel me two days from my appointment...u could improve by not canceling new patients with a 2 day notice..that's not ok..u wasted my time for 3 months,wen I could of gone elsewhere in that 3 months... very unprofessional..